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language, whether its just a rating or contains comments as well, etc.). Please enter a valid email address.

Your current currency is U.S. Dollar, Choose your language. The property usually replies within a few days. The pool towels are supposed to be put in your room daily, they kept forgetting mine so i had to walk all the way downstairs because they wouldnt answer the phone. That's how we know our reviews come from real guests who have stayed at the property.

I didnt like having to bring pool towels down from the room and carry back.

Cancun International Airport is a 25-minute drive from the hotel. If you stayed at this property through Booking.com, you can write a review. Restaurants classified in the Top 10 of TripAdvisor in Cancun and Mexico. Choose your currency.

Cribs and rollaway beds can be requested for families.

Your contribution should be yours. Lunch, also our room wasnt stocked each day. They're also applicable regardless of the comment's tone. Actual travel distances may vary. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. Located in the heart of Cancuns hotel area, The Pyramid offers its guests restaurants and an outdoor pool. With only a few weeks left to plan your. the location of the resort is close to the strip where the night life is so thats always a plus. In order to provide you the information about adding an extra person, please call: +52 55 4170 9258, send an email to contact@oasishoteles.com or get in touch with us through Whatsapp at: +52 998 287 4478. Don't worry, we will protect you from any unexpected situation, with a simple cancelation process and full flexibility for making changes. Sign up and we'll send the best deals to you. pool was beautiful, beach was busy and service swift.

Breakfast, The Pyramid at Grand Oasis - All Inclusive takes special requests add in the next step! Are you changing plans? Blvd. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews.

Towel service was horrible.

They're also applicable regardless of the comment's tone.

We've sent you an email so you can confirm your subscription. No doors separate the toilets from the sink and bathing areas. Located in the top-rated area in Cancn, this property has an excellent location score of 8.5! Of note is the restaurant Benazuza, hidden inside the hotels Red Casino (which includes a huge poker room, roulette tables, and slot machines), which offers a 22-course tasting menu that guests rave about. The full bathroom includes free toiletries and may either have a bath or shower.

For Benazuza and Careyes restaurants, we recommend booking 24 hours in advance, while for Baha Steak House and Dos Lunas, you can book the same day between 3:00 pm and 5:00 pm.

Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Aside from a few hiccups, overall it was a good stay. Kulculcan Km 16.5, 77500 Cancn, Mexico.

Comfort, fun, countless activities, and the friendliest attention; all these and more await at Oasis Palm, the perfect resort to enjoy an unforgettable family vacation. Hotel chain/brand: We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. We stayed for 5 days/4 nights and at check-in asked about anything special for honeymoon. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams.

poor information during check in, has enough restaurants, good shows and a big pool. - My checkout time was at 12:00pm, at 7:00am someone from the staff knocked at the door asking me at what time I was planning to leave. The Pyramid at Grand Oasis - All Inclusive has been welcoming Booking.com guests since May 22, 2015

If you booked through us and want to leave a review, please sign in first. All content should be genuine and unique to the guest. By proceeding, you agree to our Privacy Policy and Terms of Use.

Thank you. Well be honored; please send an email to: guestexperience@oasishoteles.com including the following information, so that we can plan a little surprise: -Full name -Name of birthday person -Dates of stay -Desired day for the amenity -Reservation number, Both, the wristband and what is included depend on the hotel and category you book.

Not many activities for children.

Respect the privacy of others. Cancun International Airport can be reached in a 30-minute drive. The room was great with an awesome view of the sunset. Ideally, we'd publish every review we get, positive and negative. - WIFI Terrible. Something went wrong please try again later. Restaurants positioned in TripAdvisor's Top 10 in Cancun and Mexico. The 9 Best Spring Break Party Destinations for Fun, Sun, and Nightlife, leo Cancn Playa All Inclusive Boutique Resort, Fiesta Americana Condesa Cancun All Inclusive, Beautiful beachside location in Cancuns Hotel Zone, All-inclusive rates include over 50 restaurants/bars, shows, beach beds, and gym access, Cheerful rooms have balconies with beautiful ocean or lagoon views, Room amenities include free minibars, coffeemakers, and beach towels, Longest pool in area, plus a 1/3 mile-long beach with sexy day beds, Casino houses Benazuza restaurant with fantastic 22-course tasting menu, Major party vibe with DJs, dance parties, and frequent live shows, Kids under 12 stay free when sharing rooms with adults, Free one-day car rental (with a four-night stay), No waiter drink service by the pool or beach, Party vibe, especially poolside, isnt always family-friendly (pro for some), Guests have reported musty smell and maintenance problems in rooms and bathrooms, Extra fees for golf/tennis equipment and spa. I recommend the upgrade to VIP. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Beach bags with extra towels in each room are a thoughtful touch. Fav restaurant was Maki Taco -- everything was delish. Adults-only restaurants & bars: Careyes, Cocoa, Benazuza Lounge Bar, Fontainebleau, Fontain Cigar Corner, and more.

We guarantee the best rate by visiting our official website oasishoteles.com or through an agent of our Contact Center +52 998 287 4478. ATM & Currency Exchange: Need cash? La Isla Shopping Village, an elegant shopping mall featuring designer and brand shops, restaurants and bars, is 0.7 mi from the resort. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. From the moment we checked in with our concierge team Ana, Lucelly, and Pedro, they strived to make sure every detail of our stay was worry free every day. Only a customer who booked through Booking.com and stayed at a specific property can write a review. If you buy something through our links, Oyster may earn an affiliate commission. I wanted a king but my boyfriend and i had 2 double beds. If you find a better price out of oasishoteles.com we will match it. I also felt like because I was a solo traveler, when I would be seated for dinner they wouldnt really pay attention to me and would often forget the drinks I ordered. The atmosphere and decorations are enjoyable. To edit a review youve already submitted, contact our Customer Service team. 320 rooms and suites with ocean or sunset view. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. These beautiful Download the oasis hotels & resorts app and get access to the calendar of events, as well as activity and restaurant schedules of oasis hotels. Click here to read post guidelines. Booking.com. You can sort and/or filter them by time of year, review score, and more. The outdoor areas are adapted with ramps, and throughout the facilities, you will find elevators to provide quality service to all our guests. There was a problem loading the reviews. Its not uncommon for flash mobs, acrobatics, and singing performances to spontaneously occur in the lobby. The outdoor Beach Club Spa also comes with charges, but prices are reasonable and treatments are of great quality. You can sort and/or filter them by time of year, review score, and more. Note that guests are required to go to the bar, as waiter service isn't provided. Are premium liquors, beer, wine and sodas included in the all-inclusive price?

Does this hotel have a casino inside of it, Do people traveling from USA need COVID test to enter mexico and Do you guys do COVID test to come back to USA. Drinks are watered down no matter how much alcohol To make valid this promotion, add the children information and age, into the reservation. Up to two children free at any time, between 0-12 years old. Guests are required to show a photo ID and credit card upon check-in. Please inform The Pyramid at Grand Oasis - All Inclusive of your expected arrival time in advance. Red Circus includes a nightly circus show with dinner. All-inclusive luxury resort with adults-only exclusive areas. language, whether its just a rating or contains comments as well, etc.). Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Recommend taking the Isla Mujeres catamaran trip, it was the highlight of our vacation.

Questions and answers should be property- or room-related. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Error: For info on these editor-selected items, click to visit the sellers site. Contributions should be appropriate for a global audience. 100% safe purchase process. Copyright 19962022 Please check our partner sites when booking to verify that details are still correct. Lovely facilities, beach and pool with great food. Extensive beach with 650 meters of white sand, Check-in and check-out with exclusive concierge. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.

- Beach access very complicated.

Dinner, Guests are required to show a photo ID and credit card at check-in.

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