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Boost your brand without having to worry about an expensive exhibition booth and travel expenses for your stand personnel its sustainable and eco-friendly. An innovative drive that enables digital transformation to progress but requires more transformation in the IT industry. Moreover, their most basic cell, their employees, are empowered to excel in full orchestration with the whole. conversations every day, across every channel, with every customer. Genesys named a 2022 Forrester Wave leader in Customer Journey Orchestration. conversations every day, across every channel, with every customer. Power deeply connected experiences through the seamless, all-in-one contact centre solution. Interact with senior level executives and influencers in a neutral and open environment focus purely on what matters and let us do the rest. READ MORE WHAT ARE THE NEXT STEPS? IDC Nordics Research and Consulting Team. Showcase your most cutting-edge capabilities to a highly motivated audience. As businesses grow more and more comfortable with the virtual floorplan, the question is not whether it will work its how to use it to maximize productivity, morale, performance, and team cohesion. Along with visionary, influential keynote speakers, IDC analysts discuss how organizations can implement their road maps and make the most of standout use cases to become digital-native enterprises in which innovation is seen as business as usual. The forums cover the latest trends and key issues, technologies, and innovation accelerators for digital-focused leaders taking place in a specific industry. There is a major challenge in setting time aside in a working day to learn about the latest innovations and insights and meet influencers and experts face to face. Save the date for these upcoming Genesys events virtual and in-person. Delight your IDC Digital Accelerate Events provide an invaluable opportunity to interact with industry stakeholders online. Delight your IDC organizes a wide range of events around the world designed to create an ongoing discourse on the impact of technology on business and society. International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. By 2023 IDC predicts that 80% of enterprises use AI-assisted, cloud-linked governance services to manage, optimize, and secure dispersed resources/data, but 70% dont achieve full value due to IT skills mismatches. Key partners and our technology sponsors actively support the discussions through keynotes, moderated sessions, and one-to-one meetings. Ensure ever faster delivery of reliable digital services and experiences. High-performers function as a living organism, by being agile, adaptable to a fast-paced environment; they are highly connected internally and externally with a rich ecosystem and constantly mutating (innovating) to be ahead of the game. Learn more about the #technology landscape in the #Benelux region, contact your account manager/ pjensen@idc.com https://t.co/38hagYfcph, The #retail industry has entered a new #shopping paradigm.

Many established enterprises will die, unable to be transformed, but many others will emerge and set the pace to competitors. LinkedIn and Twitter. As organizations accelerate and expand digital transformation initiatives, traditional work models are no longer sufficiently nimble, adaptive or scalable. Engage in more meaningful Building on both own experience and recent studies of the European and Danish workforce this presentation will equip you to answer two key questions: What motivates top talent to stay in your organization? Sharpen your knowledge and interact with your peers in a secure atmosphere. Read more: https://t.co/5hiFtF5Vn0 Develop resilient decision-making and unify operational data streams.

Transform banking engagement with seamless experiences across channels.

The IDC Client Digital Events feature digital roundtables and live and on-demand webinars. What hybrid working means and how to make it a success, How to provide technology experience parity across home, office and other work environments, How to create an "Experience Office" and make commuting worthwhile, How to build better teams in a distributed workforce, How to make the workplace intelligent, personal and highly connected. Become a thought leader in the industry and gain a better understanding of the market by interacting with high-level executives. Learn how to serve customers where they are and guide them on more productive journeys. their employees will leave. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 56,000 customers including Bridgestone, Chargebee, Power your contact centre with Genesys AI for personalised experiences at scale. Run your contact centre with software that makes great customer experience easy. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Please call Nadja Bayraktar at +49 69 90502-104 to discuss opportunities. What are the key drivers when talent decides to quit?

Integrating directly into development tools, workflows, and automation pipelines, Snyk makes it easy for teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and infrastructure as code. Which technologies are needed for CX Solutions today and in the future? This site uses cookies, including third-party cookies that help us provide and improve our services. Discover a community of continuous learning and innovation for customer experience professionals. By 2023 IDC predicts that 45% of organizations worldwide will consider sustainability considerations to be very important for their technology buying decisions. IDC Digital Accelerate Events provide an invaluable opportunity to interact with all stakeholders of the IT and DX industry ecosystem. Terms of Use | Privacy Policy | Email Subscription | Accessibility Feedback |. And how do your IT teams need to work and skill up differently, not least to ensure that sensitive information is secure across ever-multiplying endpoints. Build intelligent organizations based on evidence-based cultures. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. Set your customers up for long-term success with market-leading solutions from Genesys. Snyk is a developer security platform. Name, If you want to have more information about IDC Conferences in Western Europe, Do your customers trust you? Never before have companies in the Nordic welfare economies had this advantage of technology and digital culture on the brink of restarting after an economic crisis. Customers want to know that the companies they do business with are authentic and trustworthy. International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. In 2022, IDC predicts more than half the global economy is based on or influenced by digital: In the four digital mature Nordic markets, businesses, the public sector, and the IT industry create a unique, innovative drive. Listen to the Cloud Security Podcast, powered by Snyk. See the latest customer and employee experience releases.

This presentation focuses on what you as leaders can actually do to retain your top talent and how better pay is not the top reason why employees jump ship.

Showcase your cutting-edge capabilities - leading to focused, structured business development. Developing new capabilities IDC Forums are run on an all-in-one live online event platform where attendees can learn, interact, and connect with people from anywhere in the world. Our digital events are an unrivalled platform to meet with thought leaders, best-in-class speakers and proven experts, discussing key themes and topics curated from IDCs leading analysts - around IT and digital transformation.

Were constantly innovating.

Join us on Sept. 22 for the IDC European Retail Summit where we will look at #retailers' need to assert a sense of purpose & rethink operations: https://t.co/uXXACDUq40 Join us November 79 to transform the way your teams build secure applications.

Can workers and managers still feel connected despite being geographically distant? IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Were witnessing the birth of an entirely new way of organizing the workforce: the virtual floorplan, where colleagues collaborate and form connections primarily over digital channels. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. All rights reserved.

customers with effortless customer service. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. Copyright 2022Genesys. Our cloud, app modernization, networking, security and digital workspace platforms form a flexible, consistent digital foundation on which to build, run, manage, connect and protect applications, anywhere. customers with effortless customer service.

See how Genesys solutions meet and exceed modern security standards. The sessions will help understand the opportunities and obstacles impacting the accelerating shift toward digital resiliency. Register here: https://t.co/UEXt8hRTKA

Building new, cloud-centric digital IT infrastructures that support resilient operations and pervasive experiences, Mitigate risk, create value and engender trust with customers. 360 degree Security for Real Commercial Impact, Defining Technology Leadership in a Digital-first World, Utilities Charging the Net Zero Economy - Part II, Mastering the Hybrid Work: From Vision to Execution. Strengthen customer loyalty through empathy at scale. Download IDC's eBook to learn how ASM can help improve your risk posture & establish trust https://t.co/eLSumugAlR Join IDC's Future of Work digital event on October 25th 2022 to be inspired and learn more about: Hybrid work is here, and its here to stay. outcomes. DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. With IDC Digital Accelerate Events, we provide our partners a genuine platform to position themselves as thought leaders in their areas of expertise. Deliver competitively superior customer experiences and digital transformation at scale. Demonstrate responsibility by reducing your carbon footprint plus saving time and travel costs. Freshworks Inc., (NASDAQ: FRSH) makes business software people love to use. Exclusive, senior-level roundtable events tailored to meet your marketing objectives. How CX is closely related to employees in contact centres and similar customer functions. This is great news, we are happy to hear that you would like to join us. IDC Digital Accelerate Events are designed for IT and business managers and senior executives to bridge the gap between technology and business outcomes, providing insight and advice on how organisations can navigate digital transformation for the future enterprise. Manage complex experiences with enterprise contact centre software. #AttackSurfaceManagement is critical to establishing trust. And at the same time, they are ready to take next digital steps with cloud, analytics and AI. Bringing together the local and regional C-level community, the summits offer a new and exciting digital experience that fosters networking and one-to-one engagement in a personable format. Usually held in local languages, our IDC Client Digital Events are attended by business decision makers responsible for evaluating and purchasing technology solutions and products. Create secure, connected patient experiences at every touchpoint. Its causing leaders to re-evaluate how they build and manage teams; its allowing colleagues to connect in new and fruitful ways; and its solidifying the importance of trust, transparency, and communication in the workplace. After registration, each participant will receive a confirmation email. IDCs Future of Intelligence research practice helps organizations build strategies to become learning enterprises built on evidence-based cultures. Get the information you need to stay informed on all things Genesys. By using data and employing technologies that address requirements for contextual awareness, frictionless engagement, active learning, and sentiment measurement, organizations will be better able to customize and personalize experiences./OT organizations, which IDC refers to as Digital Engineering (DE), will facilitate the transformation to Industry 4.0 and ensure that data and systems are available to support resilient decision-making. Setting aside time to learn about the latest innovations and insights and meet influencers and experts face to face is a major challenge. IDC Directions 2022 will deliver insights and guide business leaders and technology vendors on how they can help organizations prioritize product development, introduce new services, and establish new partnerships to boost customers digital resiliency, ensuring their success in the next normal. Business and consumer insights into the trends shaping CX. . Our digital events are an unrivalled platform to meet with thought leaders, best-in-class speakers, and proven experts discussing key themes and topics curated by IDC's leading analysts around IT and digital transformation. This years IDC Directions agenda will feature predictions, insights, and usable guidance from IDC and will be presented by Rick Villars, Group Vice President, Worldwide Research at IDC. For partnership information: bcambieri@idc.com #IDCMES22 https://t.co/tzO5xXvuAf, Our work with VMWare is a good example of how third-party data can help you gain customer trust and elevate the awareness of your solution.

Please click the button below to find out more about the different event types, such as IDC Digital Summits and others. Deliver on the promise of digital government. Better together: our conference partners are important content providers and contributors. Bringing technology providers, practitioners, subject-matter experts and leaders to support knowledge sharing and networking. With a vast majority of the population fully vaccinated in the developed world, many business leaders are falling into the trap that work can be resumed just like the "good old days", and expect that concerns around cybersecurity, employee engagement and innovation, to name a few, will be resolved. Businesses, in turn, need to demonstrate their authenticity and trustworthiness through their technology solutions. Watch and listen your way to better customer experience and more connected moments. Regrettably, their efforts will be in vain, i.e. Pay demands are spiraling and most workplaces find it increasingly difficult to attract new talent while retaining key personel.

The digital economy is quickly advancing, and recent pandemic disruption has only served to further increase the urgency of addressing digital transformation requirements across all businesses and industries.

In the Future of Customers and Consumers, the relationship between customers and businesses will be built on cognitive empathy requiring business leaders to make strategic decisions that emphasize experiences, journeys, trust and satisfaction. Nordic organisations are positioned to utilise digital determination and cultural abilities to turn CX into a vital business evolution. Deliver big customer experiences with small business solutions. We help businesses become digital at their coreso they can meet the needs of customers and employees, and more quickly take advantage of market opportunities. IDC Connections are online seminars that turn IDC and partner presentations into real-time 90-minute conversations for country-based or regional audiences who participate by submitting questions and responding to polls. Bring the best of AI chatbots and human support together with Genesys DX. Support employee questions at scale with a modern help desk. The summits cover far-reaching changes in diverse areas such as society, organizational culture, and technology, and redefine what it takes for organizations to remain competitive and develop sustainable business value. Create experiences rooted in empathy to build trust and earn loyalty. With the shift to agile modern workspaces, organizations are looking for ways to support an increasingly diverse, distributed and dynamic workforce securely, effectively and productively.

Genesys pioneered Experience as a Service so organisations of any size can provide true personalisation at scale, interact with empathy and foster customer trust and loyalty.

By 2023 IDC predicts that 1 in 2 companies will generate more than 40% of their revenues from digital products and services compared to 1 in 3 in 2020. IDC develops compelling digital campaigns that feature digital events and engaging, targeted content that leverages IDC research and insights. Gain insights from customers, employees, industry thought leaders and more.

According to IDC by 2022, 75% of enterprises will embed artificial intelligence into customer-facing technologies and processes using AI-based software to discover operational and experiential insights to guide innovation. I AGREE

Build 3rd party validation momentum & drive recognition across the tech ecosystem: https://t.co/3jTRr8eXvx

Get the report, Genesys named a Leader in the 2021 Magic Quadrant for Contact Centre as a Service. We use cookies to ensure you get the best experience on our website.Read moreRead moreGot it, Join Snyk at Black Hat USA in Vegas for a hybrid event experience for the cybersecurity community. Soon, most CEOs will be running companies that look more digital than physical. Join us on the journey to Experience as a Service. Guide your clients to provide Super Human Service. With digital trust emerging as a paramount concern for organizations and consumers, business leaders and technology suppliers must expand their understanding of trust and its importance to success in the new digital economy. This global developer security conference showcases cutting edge developer security tools and practices. Drive custom experiences at scale with agile, flexible solutions. Assisting business and IT leaders, as well as the suppliers that serve them, IDC Insights advise European organizations in making technology decisions by providing timely and insightful fact-based research and events tailored for specific verticals.

If you're looking for help implementing or expanding a Genesys solution, our global ecosystem of partners are ready to help. In this keynote, we will explore these topics: We've all heard about the Great Resignation and read the stories: Tech workers are resigning, changing careers, or jumping ship to our competitors in record numbers. Unlock the powerful combination of your people and our cloud. empower the people who power business. In addition, we will send out a newsletter with information about the respective event until the start. For more info: pjensen@idc.com https://t.co/gpIOgaXUA6, Join us for the IDC European #Manufacturing Executive Digital Summit on November 15 to learn more about predictions & underlying drivers that can impact manufacturers' IT investments. Every year, Genesys orchestrates billions of remarkable customer experiences for organisations in over 100 countries. No programming required. Date Led and moderated by senior IDC analysts with decades of industry experience, our events deliver valuable insight into the business and technology issues facing today's IT leaders. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. Solve Genesys users' needs and enhance experiences by creating solutions and selling them in our AppFoundry Marketplace. Brand A/S.

A digital foundation built on VMware enables rapid, technology-driven innovation and continuous integration of emerging technologies. Benefit from IDCs unique ability to couple research-based content with different event formats on a digital platform outstanding user experience guaranteed.

Vice President, Events and GMS, IDC Nordic & Benelux, Group Vice President, Worldwide Research, IDC Worldwide, Senior Sales Director, IDC Northern Europe Region, IDC Nordic, 58 Craft a custom call centre with apps and integrations. Choose a dedicated partner that works with you before, during and after your deployment. We are entering a New Era that is fluid, moving rapidly and highly disruptive. How will the Nordic IT industry transform to innovate and deliver on the growing demands for digital infrastructure, resilient IT, sustainability, and digital leadership? Freshworks is fast to onboard, priced To learn more about IDC's Custom Solutions, contact your account manager or Peer at pjensen@idc.com https://t.co/ql73OmK55b, IDC Benelux - PO Box 2106 1180 EC Amstelveen The Netherlands. Benefit from the fact that IDC brings together all the experts on one platform for you no need to set up time consuming individual meetings. And, that means their plans are built around new, reprioritized agendas with key areas of focus that include: Our digital events are an unrivalled platform for CIOs and IT decision makers to meet with thought leaders, best-in-class speakers and proven experts, discussing key themes and topics curated from IDCs leading analysts to find solutions for their most challenging business tasks. Years | 1300 Analysts | 110 Countries. Demands fueled by a turbocharged digital transformation through the past two years of the Covid-19 pandemic. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. Purpose-built for IT, customer support, sales and marketing teams, our products We deliver more than 500 high-impact technology events per year across Europe. Defining Technology Leadership in a Digital-first World, The 2023 CISO Playbook: Driving Trust through Cyber Resilience and Digital Sovereignty, Quantum Government - People, Place and Performance in Harmony, Thriving in the manufacturing industry with PRIME, Utilities Charging the Net Zero Economy - Part II, IDC Enterprise Applications - Nordic & Benelux, IDC European Financial Services Digital Summit 2022, IDC European Manufacturing Executive Digital Summit 2022, IDC European Retail Executive Digital Summit 2022, IDC European Utilities Summit 2022 (Digital), Sign up for event invitations and newsletters.

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