the botanica sanctuary tripadvisor

premier location to Taman Safari , Room was super clean . We sometimes show external review scores from other well-known travel websites. Dear Mr. Ivan, Thank you for your kind words and we look forward to seeing you again. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. and would definitely go back, Personal or sensitive information (e.g. Hotel surrounding is great, green, clean and fre, A wonderful hotel where you can spend a relaxing time surrounded by nature, Nice place for leisure and relaxing in green area not far away from Jakarta, It's a beautiful hotel with a lot of potential, it was great! Thank you for taking your precious time to share us feedback about recent stay experience at The Botanica Sanctuary. Additionally, rooms include complimentary bottled water and coffee/tea makers. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Please dont include personal, political, ethical, or religious commentary. Rooms are well design n clean. Jl. The above list may not be comprehensive. Thank you! Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. if the writer is claiming to be someone else). Our room type was junior suite located just below the Restaurant. We would love to hear from you and we look forward to welcome you again in the near future. The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience. Located in Cisarua, The Botanica Sanctuary is in the mountains. We are thrilled that you loved your experience at The Botanica Sanctuary. Our Swimming pool facility is closed temporarily during 17 - 19 May 2022 due to under maintenance. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. The Botanica Sanctuary is located in area / city Cisarua. Your current language is English (UK). there is no sufficient place to store our belongings during in the pool or in whirlpool if we dont get a seating.

I stay foe 2 days but mineral water only given once. Thanks for leaving us such a wonderful review. When we back from dinner we found our room was cleaned again with xtra chocolate on the table . Booking.com. General Manager, Dear Mr. Ichsan, the swimming pool does not have any shade which limit the time to enjoy the scenery at the pool area to early morning and late afternoon only. Recreational amenities at the hotel include an outdoor pool. The pillows are super comfy, love it! You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. However, the hotel was responsible for providing an apology in the form of delicious cakes and coffee that can be enjoyed in its restaurant.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Overall, this property offers a very good service and experience. Handy Bunardy After their trip, guests tell us about their stay. Their breakfast was tasty but lack of variety. Overall Our experience was enjoyable. The Botanica Sanctuary is a hotel with great comfort and excellent service according to most hotel's guests. Naturally Yours, WiFi is available within public areas of the property to help you to stay connected with family and friends. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Location is just perfect with beautiful and green surrounding. The buffet restaurant had flies flying around the food and could spoil the food, The nature greens and area and hotel interior Sorry. Handy Bunardy Creative ideas that combine minimalist and industrial designs are balanced in the room. Although finally we checked out before 13 PM. The price was reasonable and exceeded expectations. Botani Square is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Taman Safari Indonesia and De Voyage Bogor.

Room feel too small, and the hotel also feel too small, and the swimming pool seems weird, Breakfast and the lobby design as well as the surrounding area with the next door hotel, the ambience, breakfast and the hotel is clean, Error: Thank you for your kind words and we look forward to seeing you again. Have an enjoyable and relaxing day at the pool, whether youre traveling solo or with your loved ones. After he cleared up the plate, I asked him to bring tissue, but he didn't came until I leaving steak restaurant. Look forward for interesting promo for our next visit. Choose your currency.

Naturally Yours, See what's going on at Sentul International Circuit. The meat in the steakhouse in the hotel was excellent. Disinfectant is used to clean the property, Property is disinfected with electrostatic spray, High-touch surfaces are cleaned and disinfected, Sheets and towels are washed at 60C/140F or hotter, Follows standard cleaning and disinfection practices of Ascott Cares (Ascott Limited), Protective shields in place at main contact areas, Personal protective equipment worn by staff. If we find any, we delete them and, if necessary, take action against whoever is responsible.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. We are thrilled that you loved your experience at The Botanica Sanctuary. Naturally Yours, Really appreciate and enjoy it very much. Complete amenities. This hotel features 2 restaurants, an outdoor pool, and a coffee shop/cafe. Were sorry your experience didnt match your expectations. Excellent staff and services, comfortable rooms, nice view, and delicious foods.

We wanted to order sandwich but out of stock and it wasn't even 8 PM yet! We will definitely go back to the hotel. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. One of the staff like hope us to leave the table after dinner, he asked to clear up the plate after 1 minute we finished eat. The food taste good and the service were great. All rights reserved. This made my children tired of waiting. the pool and the view. Handy Bunardy General Manager. Reception / front desk need be more friendly Sliding door for bathroom and toilet to be made separately. Other amenities include spa services, concierge services, and laundry facilities. The experience I can share is that the check-in process is long and very time-consuming. We are delighted to welcome you at our hotel and we do hope that our facilities and services could met your expectation. Breakfast has many choices but the teste is standard. When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. We would love to make things right if you give us another chance. General Manager. General Manager. She asked because already 12.15 and latest hour of check out is 12.00. The bathroom is great, we love the giant rain shower and it fit us both perfectly. Breakfast time start from 07:00 until 10:00. fresh clean air, comfortable room, good food, excellent services. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. I said, I will check out max 13.00 PM because me and family were checked in around 4 PM, 1 hour late from hotel 's check in policy @3 PM. the staff is very friendly.

Our team will definitely be happy to read what you wrote. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. Naturally Yours, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please feel free to contact us should you have any suggestion to improve our quality. We make it clear when weve done this. Thanks for leaving us such a wonderful review. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. The Botanica Sanctuary offers 166 air-conditioned accommodations with minibars and safes. Dear Ms. Sherly, Liked: Cleanliness, staff & service, amenities, property conditions & facilities. Halim Perdanakusuma Intl. the hotel is new, well designed, clean in green environment. And 13.00 PM check out is very common. Rooms open to balconies. Baru Tegal, Desa Cibeureum, Cisarua - Bogor, 16750 Puncak, Indonesia. We stayed for 3d2n at The premiere room, it wasn't spacious but we love the view from our room. We've sent you an email so you can complete your subscription. Amazing hotel with nice view on the mountains. Enjoy the staycation and will stay again in future. Car parking space and rain canopy too small. Dear Mr. Chandra, Respect the privacy of others. Our team will definitely be happy to read what you wrote.

2. Booking.com does not accept responsibility or liability for any reviews or responses. Love the amenities , shampo shower gel and conditioner good quality make my hair feel soft. The view of Mount Pangrango is very clear from the restaurant and room balcony. The room was good in design, but it was difficult to use because the toilet and shower room could be seen from the bed. Loft room with 2 floors concept, personally like the room design and very well use for family. The resort is very close to Taman Safari. They advise me to check in before Taman Safari as there were discount 10% for ticket Taman Safari. We are delighted to welcome you at our hotel and we do hope that our facilities and services could met your expectation. General Manager. This property has signed the UNESCO Sustainable Travel Pledge. We also love the balcony facing the garden, we can actually see and hear the fountain down in the garden. Really like the facility, clean, also there are a lot place to sightseeing like swan lake, pine forest and so on. Thank you for taking your precious time to share us feedback about recent stay experience at The Botanica Sanctuary. I do understand that we need to check out immediately, but we don't experienced in any 5 star hotels that an employee asking impolitely and threat with additional charge. Naturally Yours, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. The following fees and deposits are charged by the property at time of service, check-in, or check-out. Naturally yours,

In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. A highly recommended hotel for staying in Cisarua. Contributions should be travel related. Additional sorting options may be available (by type of traveller, by score, etc.). We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for sharing your feedback about recent experience at our resort. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. This complaint also I have explain to the front officer staff, we explain that this attitude of the hotel staff was offended us. Taman Safari No. They are also applicable regardless of the sentiment of the comment. The next time we will also book the suite on the higher floor so to get the Mountain View. Location We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Jl Taman Safari 101 Kp Baru Tegal, Desa Cibeureum, Cisarua, Cisarua. Jalan Taman Safari 101, Kp. Hotel management have put in effort to do a birthday surprise decoration. We would love to hear from you and we look forward to welcome you again in the near future. We verify reviews to ensure the traveler booked with Expedia Group. 3. Our team will definitely be happy to read what you wrote. Bathroom amenities was so lovely since they gave sensatia botanica as a body care. 5. Thanks for leaving us such a wonderful review. The air is cool. Clean, friendly staff, good design hotel. Free WiFi in public areas and free self parking are also provided. Love the ambience, design, atmosphere, staffs. The interior of the hotel is also very nice. General Manager, 1. Airport (HLP) - 118 min drive, Restaurant Raidan - 6 min drive, Eco-friendly hotel with 2 restaurants and spa services. Our team will definitely be happy to read what you wrote. Contributions should be appropriate for a global audience. General Manager. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. although the conditioner pump was broken and the bottle was sealed to the wall . Everythings just great. Thank you for your kind words and we look forward to seeing you again.

We have more than 70 million property reviews, and they're all from real, verified guests. Business-friendly amenities include desks, desk chairs, and phones. That's how we know our reviews come from real guests who have stayed at the property. Savor your favorite dishes with special cuisines from The Botanica Sanctuary exclusively for you. We are thrilled that you loved your experience at The Botanica Sanctuary. Reviews are most valuable when they are original and unbiased. If you booked through us and want to leave a review, please sign in first. Handy Bunardy The facility is clean and well designed. Thank you for your kind words and we look forward to seeing you again. You must try soaking with a view in rooftop jacuzzi. Please enter a valid email address, Thanks! Overall the hotel environment is very comfortable and the room hygiene is very good. General Manager, Dear Mr. Muhammad, We booked the Junior Suite with a balcony with view on the garden. Housekeeping is offered daily and irons/ironing boards can be requested. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Please feel free to contact us should you have any suggestion to improve our quality. We are thrilled that you loved your experience at The Botanica Sanctuary. We would love to hear from you and we look forward to welcome you again in the near future. Its an amazing hotel with a beautiful view on the mountains. Travelers may receive a savings voucher when they submit a review. Handy Bunardy Was here for staycation with my hubby. Desa Cibereum, Cisarua, Bogor, Cisarua, Puncak, Jawa Barat, Indonesia, 16750. Handy Bunardy Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Fees and deposits may not include tax and are subject to change. Dear Mrs. Beny, Extraordinary!

I ordered hot latte and then chocolate mint cake but the cake wasn't good. 101, Kp. Check our curated reviews for honest descriptions about this accommodation. Everything's great except the coffee shop near the lobby. Looks forward coming back again. The breakfast is superb. To edit a review youve already submitted, please contact our Customer Service team. However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. It might good to look at the shower sink as the water cant flow down the drain smoothly, thus creating the water to overflow. There are plenty of tourist attractions nearby, such as Taman Safari Indonesia within 1.65 km, and Gunung Mas Agro within 2.22 km.

Thank you for your kind words and we look forward to seeing you again. Unfortunately hallway has kind of smell and I've told the staff the next day I checked out. Each review score is between 1-10. Speed up your search by choosing what you need, Feeling unsure? This Cisarua hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. The room was clean and large enough for a family of 4 (2 young kids). The sound of chair and table being shifted was so disturbing. All content should be genuine and unique to the guest.

Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. the breakfast food could have been better in term of taste. This is the only hotel that clean the room twice in 24 hours. I can see the difference between providing service to Chinese guests and non Chinese. Thank you for taking your precious time to share us feedback about recent stay experience at The Botanica Sanctuary. Your current currency is U.S. dollar, Choose your language. 42-inch Smart televisions come with cable channels. Naturally Yours, Your contribution should be yours.

Save 10% or more on thousands of properties with member prices. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Handy Bunardy Wheelchair accessible (may have limitations), Front desk staff will greet guests on arrival, Rollaway/extra beds are available for IDR 350000 per night, Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, This property accepts credit cards and cash, The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation, No pets and no service animals are allowed at this property, Minibar, in-room safe, desk, laptop workspace, Fee for buffet breakfast: IDR 170000 per person (approximately), Liked: Cleanliness, staff & service, property conditions & facilities, room comfort, A recommended hotel to stay near Taman safari. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. The room wasn't ready when I checked in. Sign up and we'll send the best deals to you. The bed, the hotel's modern interior design, the staff's friendliness & willingness to help.

If you like, you can sort and/or filter them (by time of year, review score, etc.). Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Dear Mr. Karta, The hotels fitness center is a must-try during your stay here. Guests can pamper themselves by indulging in the onsite spa services. Kids also love your loft room since it provides new experience while staying on family holiday. It can be seen that the construction process and the contractors used are very professional. The last day I stayed in the hotel before check out, one of hotel employee (forgot her name) was knocking on my door room 1108 and asking impolitely when will I checked out from the room and threat that she will apply late check out charges/additional charges on the room. Baru Tegal. We are delighted to welcome you at our hotel and we do hope that our facilities and services could met your expectation. 4. Fantastic hotel. staff very helpfull . Our team will definitely be happy to read what you wrote. the location is very strategic, the rooms are comfortable, Buffet was far too busy. Breakfast was great and we loved varieties of foods served. All food for my dinner was delicious but for pasta was too salty :(, Dear Mr. Okie, One of the staff took our table before we arrive, while we had already booked a table for dinner at steak house. Enjoy luxurious treats and incomparable experience by staying at The Botanica Sanctuary. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. They have everything from Asian, Western to Indian & Chinese! Looking to enjoy an event or a game while in town? This hotel really perfect for staycation, for family holiday. Please feel free to contact us should you have any suggestion to improve our quality. We are thrilled that you loved your experience at The Botanica Sanctuary. Check in time which took pretty long to proceed. The swimming pool is equipped with a hot water jacuzzi. The most helpful contributions are detailed and help others make better decisions. Handy Bunardy If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. I like the soaps, shampoos and conditioners that use the brand Sensatia. The room service is fantastic. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. Naturally Yours, This service may contain translations powered by Google. You can change your stay details here, Dear Mrs. Uswatun,

The location is wonderfully quiet and relaxing. Ideally, we would publish every review we receive, whether positive or negative. This information is provided by our partners. putting beach umbrella at each seating will help provide the shade. Copyright 19962022 The only way to leave a review is to first make a booking. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). Handy Bunardy Very great experience.

Please feel free to reach out to us directly with any further comments, concerns, or suggestions you wish to share. It was an uncommon instance and well do better in the future. General Manager. I love the room, spacious enough for a couple but maybe not for a family with kids. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform.

Available in some public areas: Free WiFi, Buffet breakfast available for a fee daily 7:00 AM10:00 AM: IDR 170000 per person. This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds. Naturally Yours, Thanks for leaving us such a wonderful review. There is no way they are keeping to covid protocols, The restaurant manager is a wonderful host who understood our needs and took great care to make sure our anniversary dinner was special despite the covid restrictions, Food for breakfast so cold (not hot anymore), Access to the resort is very crowded especially weekend. Thanks for leaving us such a wonderful review. It was really a nice stay. An Accommodation may choose to reply to a review.

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