We hope your travels bring you back our way in the near future. Indulge in culinary and wine experiences among the vines. It is also beautifully designed with very comfortable grounds and decor. The desk person didn't know where we could park. Please call our 24/7 Customer Call Center at. Been twice this week, and all the staff - from James up front, to Toshi, Mounir, and Wilbert, have been so much fun. Travelers find this hotel Good for Business Travelers, Pet Friendly. Third party cleaners were parked in all the handicapped spaces at night without the proper endorsements which left us walking further than expected with my disability. about valet service we were told it was $30 a day. After a day of adventure, a long swim/pool party is just what they need! The spa treatments were amazing. Commonly-touched surfaces are cleaned with disinfectant Napa Hotels The Meritage Resort and Spa accommodations welcome guests with warm Tuscan-inspired dcor.
We arrived at The Meritage and were greeted by the smiling face of Clay Coyle the valet/ bellman and he took us to our room and was very friendly.
We asked for a toothbrush and it took them >30 min to bring it, and then only brought one when we asked for two. Yes, dry cleaning and laundry service are offered to guests. Blend Cafe - This caf specializes in American cuisine and serves breakfast and light fare. She was absolutely the sweetest and most helpful. Your dates seem to be a bit off. I've seriously had nicer rooms and service at a midwestern Country Inn and suites for a third of the price. The onsite spa has 12 treatment rooms including rooms for couples. Conveniently located restaurants include Hog Island Oyster Co., The Model Bakery, and Cole's Chop House. Staffed front desk I was scheduled for a 7 day stay. Hotels near The Village Food & Wine Center, Hotels near Napa Sonoma Wine Tasting Driver, Hotels near Foley Food & Wine Society Tasting Room, Hotels near LeMelange Academy of Hair Napa, CA. Yes, The Meritage Resort and Spa offers free parking. They put our itinerary together and we had the best food and wine experiences of our lives. My sister and I (along with her boyfriend) " splurged" for a high end experience in Napa. Event space at this resort measures 80000 square feet (7432 square meters) and includes conference space. In between Treatments at Spa Terra guests are invited to enjoy the relaxing ambiance of the Serenity Lounge with soothing water walls, locker rooms with oversized jacuzzis, and eucalyptus steam rooms. Are pets allowed at The Meritage Resort and Spa? 
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Most things, $16 drinks and service at the pool was terrible. ft. of indoor and outdoor event space, and a world-class spa that guests can enjoy, there are many more activities that allow guests to have the best experience. carneros Is parking available at The Meritage Resort and Spa? THE MERITAGE RESORT AND SPA 2022. More, 4-star Tuscan resort near Trinitas Cellars. Individually-wrapped food options are available for lunch Jump ahead 7 months, I had purchased a necklace and it broke. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The Meritage Resort and Spa is 3.6 mi away from Napa. They seem older and very loud. Special requests are subject to availability at the time of check-in. A computer station is on site, and both WiFi and wired Internet are free in public spaces. , I am very sad about my experience at this very expensive resort. I misplaced my key at the pool and when I went to get a new one they were going to give me a duplicate. Additionally, rooms include complimentary newspapers and complimentary bottled water. Charges for extra guests may apply and vary according to property policy. Rooms were dated. She checked me in for my stay and then there was complications with my checkout from other team members and she made sure to take care of me and correct everything. This The Meritage Resort and Spa's check-out time is 11:00 AM. The directions on where to park and how to get to our room were quite confusing. 
After I complained to my travel agent about my room, I was offered a room with a gorgeous view the next day. 2 outdoor swimming pools are on site along with a children's pool. Relax in the quiet serenity of the unique spa setting, and experience restorative treatments for total relaxation. Beautiful accommodations near the top things to do in Napa Valley, paired with luxurious amenities. Happy hour is offered. Family Fun with Amenity and Choice of Bowling or Poolside Cabana, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Stay-at-home policy for staff with symptoms. Opened: 2000 Situated in Southern Napa Valley, this resort is a 10-minute drive from downtown Napa. Facilities were ok. Traveling on business? A winery is on site. To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges). Which room amenities are available at The Meritage Resort and Spa? There was a lot of room by the window which could have used a couch or chair. CRAZY. Please see our partners for more details. This includes a private nine-acre vineyard with walking trails, Crush Lounge with bowling, and The Village, offering nine tasting rooms from craft winemakers and breweries. Thank you for taking the time to share your feedback. Hello, This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. Guests can enjoy drinks at the bar. Social distancing measures are in place Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Olive and Hay - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. As the title alludes to, we were offered champagne on the house as we sat down as it was our a anniversary, and after a great meal of pastas and vegetables, Wilbert brought us a celebratory slice of hazelnut/chocolate torte - super generous. Private bathrooms with showers feature designer toiletries and hair dryers. The hotel was clean and comfortable. Outstanding customer service! We sat and waited over an hour before anyone acknowledged our presence, we have to assume it is due to us being people of color because others were greeted, seated and served immediately.
This restaurant single handedly could sink this place and really messed up our overall experience. I was really looking forward to a memorable trip to magical Napa. Copyright 2022 by Northstar Travel Media LLC. Late night fare is available from 24-hour room service. Had two previous stays here which were great. Thank you for staying at The Meritage Resort. Featured amenities include complimentary wired Internet access, a computer station, and express check-out. The preferred airport for The Meritage Resort and Spa is Oakland Intl. Airport (OAK) airport, the closest popular airport to the property. We were also fortunate that there were only two other people in attendance at the tasting, so the service we received was more individualized, not rushed, and impeccably hosted with professional flair! Cool off from the suns rays and bask in the sprawling vineyard views from either one of our two resort-style pools. 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Staff wears personal protective equipment Posted by a verified traveler on Dec 31, 2018, Jan 1, 2019 Nice location Very comfortable rooms Pool on the small side for that size resort, Food at wedding reception was disappointing Meat was dry and fish was mushy, Outdoor pool, Spa and wellness center, Fitness center, Enjoy The Wine Country From The Luxurious Vino Bello Resort In Napa, Outdoor pool, Fitness center, Room service, 57 more The Meritage Resort and Spa deals from $279, Check in anytime after 4:00 PM, check out anytime before 11:00 AM. Contactless check-out is available Break a sweat and stay in shapein our studio or from the comfort of your roomwith guided classes thatll take you to the next level. Hotel was very full and room was "upgraded" to a suite. No rollaway/extra beds available I cant say enough great things about her! Not every room in our group was impacted, so they might be able to attend to the issue if you discover it in good time. Would definitely come back! TIP: you can order room service to the pool or food to go from most restaurants on site. This hotel was perfect! Guests can enjoy full breakfast for a fee. Distances are displayed to the nearest 0.1 mile and kilometer. This may not be a comprehensive list. We are so glad you enjoyed our many amenities during your overnight getaway and we look forward to welcoming you back again soon. Temperature checks are not available to guests My room, which cost approximately $360-400 a night had a view of four industrial air conditioners pictured below. Thank you. They were so sweet to decorate our room for our special girls weekend and took care of everything we needed. We also got massages in the spa and hung out in the sauna after which was all incredible. The coffee across the street in their sister hotel. And also seat and greet people when they come in. Please enter your travel dates like this: mm/dd/yyyy. Free parking is not available at this resort. All rights reserved. She made our cabana fun and enjoyable. 2022 Travelscape LLC, An Expedia Group Company. The spa is equipped with a sauna, a spa tub, and a steam room. Claim your listing for free to respond to reviews, update your profile and much more. Melinda was caring, concerned, and extremely patient with our initial requestswe. The Meritage Resort and Spa Hotel Amenities, If you are a person who needs an accessibility accommodation in order to utilize this Site and our Services, we offer certain assistance that may help. This resort has a spa, which features deep-tissue massages, facials, and body wraps. Airport (OAK). Thank you for choosing The Meritage Resort. Many different travel sites will offer discounts or deals at different times for rooms at The Meritage Resort and Spa and KAYAK will provide you with prices from a huge range of travel sites. Very cutely decorated! There is something for everyone at Napa Hotels The Meritage Resort and Spa. No thank you! Great extras. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Individually-wrapped food options are available Charges may apply. 3 restaurants, 2 poolside bars, and 2 bars/lounges offer an array of onsite dining options. The Meritage Resort and Spa is located at 875 Bordeaux Way, 3.6 miles from the center of Napa. Yes, The Meritage Resort and Spa offers an airport shuttle for guests. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Let your senses lead the way through an immersive journey of interesting flavors, unique pairings, and grand atmospheres.
He is truly an example of outstanding customer service ! If you're travelling with kids, this is a great option to make your stay more enjoyable. The Meritage Guest Services Village Transport, Daily Nespresso and Fresh Roast Coffee in the Vista Collina Living Room. We have lowest special group rates and discounts for any type or group size. Yes, The Meritage Resort and Spa has a hotel pool. Again, please accept my sincere apologies. Very welcoming and relaxing for a quick respite from San Francisco for a weekend! Guests will be asked to pay the following charges at the property: We've listed all charges provided to us by the property. Your pillowtop bed comes with down comforters and premium bedding. What food & drink options are available at The Meritage Resort and Spa? Reservations are needed for golf tee times, massage services, and spa treatments. 32-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Waited another 20 minutes before the bar manager came and took our order. kempinski sindhorn " Indulgent spa treatments in the serenity of an underground Estate Cave. I hope they creat a waitlist/guest list person by the door that would let people know when a spot is open. teneohg.com/member-hotel/the-meritage-resort-and-spa/, https://meritagecollection.com/meritage-resort/accommodations/hospitality-and-health-promise. At Spa Terra, the experience is heightened by wandering beneath the vineyards to experience the tranquil Napa Valley spa, located inside an underground Estate Cave. Sometimes the hotel may charge pet fees or have weight limit on pets. In conclusion if you want to stay at a resort and pretty much take care of yourself than this is the spot We will not be returning unless contacted by management to explain what went wrong with our experience. What kind of security is that? CST# 2083930-50. This stay has listed several different cleanliness practices. Enjoy Italian cuisine at Olive and Hay, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Catch some sun rays and enhance your pool day with one of our family-friendly or adult-only pool packages. Individually-wrapped food options are available for breakfast Pool was dirty Hot tub was barely ok. No towels in one of the pools . 100 Lighting Way, Secaucus, NJ 07094-3626 USATelephone: 201 902-2000. Finally when I said I would prefer two new keys, a woman begrudgingly gave them to me without asking for identification. Nearby attractions include The Grape Escape (2.5 miles), Oxbow Public Market (3.9 miles), and Skyline Wilderness Park (2.7 miles). For reservations, contact the resort before arrival using the contact information on the booking confirmation. Also when tried to get help from front desk, we were ingnored most times & ended up back at our room calling guest services for any kind of information or help. Smoke detector Special requests can't be guaranteed and may incur additional charges. We are very sorry to hear that your experience with our resort was not a positive one. Taxes and fees that are shown are estimates only.
He even went so far as to personally drive us to brunch after two of our Ubers canceled on us in a row! This is the version of our website addressed to speakers of English in the United States. Woken up at 12, 1, and 3 a.m. by drunk people yelling and leaving club. The best thing about Meritage is its staff. As we pulled into the drive by the lobby we were completely ignored by the valet and bellman. And the champagne check-in as a treat! This was the perfect spot for our grandson to runoff his energy on its beautiful, intimate and eclectic grounds without interrupting the flow of the adult tasting. I am addressing your review with our leadership team. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The first night we ate at the on-site restaurant Olive and Hay. Pets allowed on request. The recreational activities listed below are available either on site or nearby; fees may apply. , Free wired internet, Available in some public areas: Cannot be more then 28 days between check-in and check-out dates. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There are 3 onsite restaurants, offering options like Italian cuisine, happy hour, and light fare. Check-in time is 4:00 PM and check-out time is 11:00 AM at The Meritage Resort and Spa. I believe Premium level rooms have guaranteed vineyard views. If you are thinking of bringing your pet and want to know if pets are allowed at The Meritage Resort and Spa, please read the hotel pet policy. As I expressed this concern with staff including pictures they seemed like they really didnt care and were hesitant to tell us they were employed by the property. Make yourself at home in one of the 322 guestrooms featuring refrigerators and flat-screen televisions. Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. The only thing that might cause you any problems are the ac units in the rooms. Saturday evening wine tasting 5:00 7:00 with visiting vintners providing wine education and special musical performances. Property confirms they are implementing enhanced cleaning measures Open daily. Food can be delivered to guest accommodation. Bathroom was dirty- with interesting things stuck to the walls. Bed sheets and towels are washed at a temperature of at least 60C/140F For details, you can contact the property at the number on the booking confirmation.
Service animals are exempt from fees/restrictions Guests are provided with free hand sanitizer Please check you have entered your email address correctly before continuing. hope to see her on our next vist for more great service and advice. Certain facilities might have restricted access. Does The Meritage Resort and Spa have an airport shuttle? The preferred airport for The Meritage Resort and Spa is Oakland Intl. Front desk staff will greet guests on arrival. The best of Napa Valley's legendary wineries are only moments away. Napa Valley Wine Train is 4.4 mi (7 km) away. A stay at this resort places you within half a mile (1 km) of Trinitas Cellars and 6 miles (10 km) of Oxbow Public Market. Fees and deposits are subject to change and might not include tax. It features an outdoor pool and offers spa facilities and rooms with cable TV. The Meritage Resort and Spa offers an airport shuttle. Sign in to see exclusive Member Discounts. Sometimes the hotel may charge pet fees or have weight limit on pets. We cannot thank you enough for going out of your way to sing the praises of our hotel and our staff while specifically noting the superb hospitality of our Bell Captain, Dakota! Daily Nespresso and Fresh Roasted Coffee in the Vista Collina Living Room, 322 guest rooms, suites, and luxury retreats, Private nine-acre vineyard with walking trails, The award-winning Spa Terra, located in an underground Estate Cave, The Village - offering on-site tasting rooms from craft winemakers and breweries, Pool, hot tub , and fitness center with stunning vineyard views, Nearby access to Napa Valleys acclaimed wineries, Private shaded cabana with premium sofa seating.
Yes, The Meritage Resort and Spa has a pool onsite. The airport is conveniently located when visiting this Napa hotel. Are any cleaning services offered at The Meritage Resort and Spa? Security system Guest choose from a locally sourced menu of offerings, to include the cave-inspired stone massage, facials with organic ingredients, and body treatments with lavender and local organic products. Spacious guest rooms and suites in Napa Valley CA paired with luxury amenities. The The Meritage Resort and Spa in Napa was built in 2006. by Meritage Resort Team. Yes, The Meritage Resort and Spa offers free Wi-Fi. Our order consisted of Dinner for two, and two drinks. The Meritage Resort and Spa offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. I only rated this a 5 because of her. Have questions or need additional help? Smoking is allowed in designated areas at this Tuscan-style Napa resort. This Napa hotel has 3 floors. Please check you have entered your email address correctly. Individually-wrapped food options are available for dinner With over 225,000 hotels in our database, no other source compares to our depth of information. He went and bought a brush and brought it to our room. 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Are there opportunities to exercise at The Meritage Resort and Spa? Yes, pets are typically allowed, but it's always best to call ahead to confirm. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and an attached winery. We recommend calling ahead to confirm details. should not wait seating for an hour with out even being recognized. Despite calling front desk, noise continued. I wanted to leave a review of Thai at the front desk. A nice couple offered up their seating to us since we had a baby with us, and even then, no service. So disappointing!! Crush Lounge - This family restaurant specializes in American cuisine and serves lunch and dinner. As guests of the hotel, we wanted to participate in bowling and other activities, but 3 hours to be served, enjoy a meal and drinks that took a lot out of our vacation. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the business-friendly The Meritage Resort and Spa. Posted by a verified traveler on Aug 26, 2019, Posted by a verified traveler on Jul 8, 2019, Posted by a verified traveler on Jun 23, 2019, Posted by a verified traveler on Mar 25, 2019, Mar 25, 2019 After that, it was all downhill. I simply told her my room number. I was impressed with his fast and efficient service along with a positive and professional attitude. When we got outside and asked. Napa Hotels The Meritage Resort and Spa boasts 322 guest rooms, suites, and luxury retreats, 80,000 sq. Gap period enforced between guest stays - 24 hours. Search for The Meritage Resort and Spa discounts in Napa with KAYAK. Additional amenities at this Tuscan-style resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands. The room had a nice size refrigerator but no microwave. After unpacking we realized we forgot a hairbrush and we saw Clay and he went above & beyond what we could expect .
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