Plus, you can set triggers for Magaya to send automatic tracking emails. You choose what works best for your business! Magaya Rate Management puts the data you need at your fingertips, allowing you to manage quotes and rates from a central control tower. This can include warehouse operations, supply chain visibility, supply chain analytics, inventory management, and more. All Rights Reserved, Accessibility Statement Terms of Use Privacy Policy. I reinstalled the app and still not working.
Still cant find the answer youre looking for?
Without LiveTrack, even if there are Container Tracking events in your Magaya system, youd still rely on email and phone calls to communicate those events to your customer. Schedule a consultation and well show you why Magaya is your clear choice for faster, more sustainable growth. Provides your customers with access to real-time tracking when they download the free app, available on the App Store and Google Play! Whats New in Magaya Supply Chain V11.5.5? A single control tower for searching and comparing rates, managing margins and allocation commitments, filing tariffs, responding to RFQs, and preparing winning quotes. Go to the Maintenance folder > Customers. Let us show you why over 2000 logistics and supply chain companies trust Magaya to run their businesses. Track all your containers with just one click! Extend the value of Magaya Supply Chain with an Ecosystem of apps and extensions for tracking, compliance, rate management, and so much more!
Your customer will see the permissions you granted when you provided them access to LiveTrack. 2022 Copyright Magaya Corporation. Specifically, we will support tracking by Bill of Lading number. Q: Can RORO shipments be tracked with the Container Tracking extension?A: That feature is coming soon in a future release! A cloud-based, ACE-certified ABI software solution for customs brokers, FTZ or CFS operators, and self-filers. 2022 Copyright Magaya Corporation. Click the dropdown menu for the When field to see options.
Optimize all your shipping, receiving, warehousing, and freight forwarding workflows with Magaya Supply Chain. Download the free app 2.
A flexible, integrated, and modular logistics software platform.
24 hours a day. A cloud-based, ACE-certified ABI software solution for customs brokers, FTZ or CFS operators, and self-filers. Deploy Magaya Supply Chain in the cloud and benefit from superior speed, security, scalability, and reliability with a lower total cost of ownership. You can read more about the signs youre ready for a supply chain software upgrade. I can even see my bill of ladings and air waybills documents for each shipment, also the pictures taken of my cargo in the warehouse.
Request log-in credentials. You can set up payment terms, select currencies, define how you want to handle taxes, credit limits and so much more.
The developer, Magaya Corporation, indicated that the apps privacy practices may include handling of data as described below. Automatically convert the information in POs into pickup orders, warehouse receipts, or bills to foster collaboration between departments and with your partners. A cloud-based, ACE-certified ABI software solution for customs brokers, FTZ or CFS operators, and self-filers.
Our customers love us! Plus, the real-time information keeps you apprised of every important detail with ultimate accuracy. In the LiveTrack app youll be able to see Warehouse Receipts, Shipments, Cargo Releases, Pickup Orders, Inventory, Invoices, Sales Orders, Purchase Orders, Bookings and Quotations.
Theyll love the transparency and ease of use of an online portal, and youll benefit from streamlined processes, improved productivity, reduced costs, and an opportunity to grow your business exponentially. All Rights Reserved, Accessibility Statement Terms of Use Privacy Policy.
Expectations for shipping speed are higher than ever. Combined with its collection of extensions, Magaya Supply Chain is a modern, cloud-based logistics software solution for shipping and warehouse operations, tracking, connectivity, accounting, and compliance. A branded, interactive digital experience with all the functions of a digital forwarder in a single solution. Are you using the Track2Go mobile app?
Additionally, in Configuration, youll be able to determine if youd like to show charges in LiveTrack under the LiveTrack menu. Also, you can send an invoice from Magaya, and theyll receive it and can pay it easily.
Save time instead of fielding multiple customer service emails and phone calls throughout the day, your team is now able to direct your customers to download the LiveTrack app. Youll discover features and benefits of the solution in an easy-to-read, one-page format. More information is available here.
Set up the alerts in Maintenance > Configuration > System Alerts. Magaya CRM ensures that all teams involved in customer acquisition, retention, and management can access the same accurate information about contacts, accounts, opportunities, and more. Without Container Tracking, youd have to manually put events in your Magaya system, for your customer to see in LiveTrack. In LiveTrack youll be able to view the status of each transaction, including photos and documents. In the LiveTrack app youll be able to receive native notifications for new transactions and events. Automate and optimize your shipping and freight forwarding workflows to save time and free your team from bureaucratic busywork, leaving more time for growing the business. Customers can check on their smartphone whenever they would like!
Q: Can containers be automatically added to tracking when creating a shipment?A: No, and this was by design. Discover new partners and business opportunities, and instantly exchange documents and data with other Magaya users, benefitting from a more efficient, secure, and streamlined way to do business.
2022 Copyright Magaya Corporation.
It will work with any Magaya system on version 11 or newer.
What an amazing job from the Magaya team!!! Plus, our open API lets you add on to the software with your own custom extensions or integrations. Q: What is the source of the tracking data?A: Carrier EDI (Electronic Data Interchange).
As the documented entry point for goods into your inventory, POs impact the productivity of your entire operation. Intelligently manage leads, contacts, and accounts, all in a single platform alongside related quotes, customer interactions, and more.
Hint: The partner's Company ID is displayed in your LiveTrack web portal by the company name.OR2. See the status of your Pickup Orders, Warehouse Receipts, Cargo Releases, Shipments, and more. A single source of the truth gives you the big picture of your entire business without having to hop from screen-to-screen and cobble together disparate data.
Technology has made some remarkable advancements in recent years, providing modern solutions to improve so many aspects of our personal and professional lives.
You can even connect custom and third-party apps with the open API.
A cloud-based, ACE-certified ABI software solution for customs brokers, FTZ or CFS operators, and self-filers. Magaya automates the many tedious, repetitive manual tasks that slow down shipments, waste your time (and your customers), cost money, and allow errors to slip in. With Magaya technology, youll build a loyal customer base and a strong foundation for sustainable growth. Supply chain software, also commonly referred to as SCM software, supply chain management software, or even logistics software, is a type of software application or suite of applications designed for the management, optimization, and automation of supply chain operations.
Learn how you can boost efficiency, eliminate errors, and scale for the future with ease in this detailed data sheet. Just request a demo and well connect you with one of our supply chain solution experts. LearnMore, English, Catalan, French, German, Italian, Polish, Portuguese, Simplified Chinese, Spanish. Your customers can pay via the web portal. Works with Magaya Supply Chain or with the logistics system of your choice. Then, go to your Magaya Network Messages Inbox to receive the messages.
And yet, if youve ever felt nervous about selecting, Magaya Supply Chain streamlines, simplifies, and speeds up the work of managing a freight forwarding company, warehouse, or other logistics business by combining, So, if you are finding yourself struggling to keep up, if you are losing customers or hitting a wall when it comes to growth, if you are wasting time troubleshooting instead of optimizing, then theres a good chance that you are ready for the next step in SCM software.
LiveTrack is for customers of companies using Magaya Software for their logistics operations. Optimize all your shipping, receiving, warehousing, and freight forwarding workflows with Magaya Supply Chain.
Q: Is Container Tracking available in other languages?A: We are working on a Spanish translation of the user interface, however, the data that comes from the sealines is in English at the moment. Simply download the LiveTrack app by Magaya and log-in with your credentials provided by your logistics povider.
Whether youre a freight forwarder, 3PL, NVOCC, customs broker, or other logistics service provider, youll find the technology you need to work smarter, not harder and modernize your operations to meet the demands of the modern supply chain. The LiveTrack app gives your logistics provider with a platform to keep you updated on your shipments, from the one device you use the most your smartphone.
With Container Tracking, you can easily track all your ocean shipment containers across more than 100 sealines faster and more efficiently than ever, all within the Magaya system.
Retain customers your clients will appreciate having real-time access to shipments, 24/7, making customer retention a breeze. Keeping up with rising customer expectations, growing competition, and demand for faster, high-value logistics services is impossible these days without strong foundational digital supply chain software.
Spend less time in your inbox, on the phone, and dealing with bureaucratic clutter. Are you already using LiveTrack on the web? YES! Real-Time VisibilityThe Container Tracking extension gives you real-time and direct visibility of your containers from the Magaya platform, wherever they are in the world. The ship has sailed on getting rates by email, phone, or disparate web portals. A complete accounting system comes built-in and can be configured to meet your unique needs. Customs brokers, FTZ and CFS operators, and self-filers will enjoy advanced features with an intuitive interface, enabling automation, efficiency, and increased compliance with ease. Q: How frequently is the shipment information updated?A: The system pulls updates from the sealines every night, and updates can also be obtained instantly, on-demand with the click of a button in the Magaya system.
Intelligently manage leads, contacts, and accounts, all in a single platform alongside related quotes, customer interactions, and more.
Magaya Customs Compliance is the ACE-certified ABI solution you need for optimal compliance operations. Fully hosted in the cloud, Magaya Supply Chain is available as a subscription-based license, so you can focus on running your supply chain business instead of managing technical hardware and software systems. Optimizes customer service by providing customers with information on their cargo, inventory quantities, invoices, and more, 24 hours a day. With global port and terminal congestion continuing to cause concern, shipment visibility is perhaps more important than ever, making the newContainer Trackingextension by Magaya a must-have for modern freight forwarding. A single control tower for searching and comparing rates, managing margins and allocation commitments, filing tariffs, responding to RFQs, and preparing winning quotes. An open API framework enables you to build custom extensions to Magaya yourself. Youll save time, work more collaboratively, and automate manual processes, giving you the rapid return on investment you need to grow your business.
ARTICLE: 4 Surefire Signs That it's Time to Update Your Freight Forwarding Software, ARTICLE: 5 Innovative Ways to Use AI for Supply Chain Optimization.
So, if you are finding yourself struggling to keep up, if you are losing customers or hitting a wall when it comes to growth, if you are wasting time troubleshooting instead of optimizing, then theres a good chance that you are ready for the next step in SCM software. Once Iaunch the app, and enter my Magaya Network ID, o keep getting an ERROR message - Connection failed, check your internet connectionI know my internet is fine, so it has to be the app, hope they fix it!!Marquez010.
A flexible, integrated, and modular logistics software platform. A branded, interactive digital experience with all the functions of a digital forwarder in a single solution. Ask your logistics provider for your login today!
With Magaya Supply Chain, youll enjoy the ultimate in productivity, optimizing every step of the shipment from quote to final destination. Each customer can be allowed or disallowed access to LiveTrack on an individual basis.
You do need to select which containers to track because many of our customers expressed the desire to retain control over which containers are tracked and which are not. More than 100 CarriersThe extension currently tracks more than 100 ocean carriers such as Evergreen, CMA, and more. Boosts EfficiencyLinks container information in your shipments to container tracking sources worldwide, giving you quick access to the status of your containers. Allows you to send notifications via the app to your customers smartphone, inbox, or smart-watch. Right-click the customers name, to select Configure LiveTrack/Logistico Access from the menu. A branded, interactive digital experience with all the functions of a digital forwarder in a single solution.
Your customer, the LiveTrack user, sees events that are in your Magaya system. Plus, you can set triggers for your Magaya Inbox.
The Magaya Digital Freight Platform, consisting of Magaya Supply Chain, Magaya Customs Compliance, Magaya Rate Management, the Magaya Digital Freight Portal, Magaya CRM, and a collection of extensions, delivers flexible, interoperable, modular, cloud-based solutions that can be used together as an integrated logistics software platform or independently with your existing solution suite. Works with Magaya Supply Chain or with the logistics system of your choice. Discover the new Digital Freight Portal by Magaya!
Get started in two easy steps: 1. The Magaya Ecosystem offers a complete set of apps, extensions, and integrations to evolve with your changing needs. Learn more about the Container Tracking extension from Magaya. When a customer makes a request in LiveTrack, a notification alert can be sent to your Magaya Inbox. With LiveTrack, you can easily reduce your number of customer service phone calls and emails by giving your customers the self-service access to information theyre looking for. Magaya Customs Compliance is the ACE-certified ABI solution you need for optimal compliance operations. From filings and forms to tracking and customer service, automation frees you from bureaucratic busywork. Avoid duplicate and manual data entry by automating forms and common tasks.
See information for a shipment as well as any documents attached to it such as the air waybill, cargo manifest, etc. For example, once you get a notification for a Warehouse Receipt you can go directly to see the transaction details after tapping it. Learn more. Everything you need to run your business efficiently, work collaboratively, and gain full visibility, all in a single, cloud-based supply chain software solution. The all-in-one platform for modern logistics and supply chain management. ERP software, on the other hand, is a more generalized term for business management software that can be used to organize and optimize a variety of operations, from raw material sourcing and procurement to supplier relationships, and other capabilities.
Does LiveTrack continue displaying and tracking the shipment?A: The system will continue displaying the events until the user manually removes them. The Container Tracking extension automatically puts those events there. Intelligently manage leads, contacts, and accounts, all in a single platform alongside related quotes, customer interactions, and more. Magaya offers the LiveTrack portal and the LiveTrack app for your customers to track anything theyd like, 24/7.
Q: Who sets the shipment statuses?A: The vessel line sets the statuses. Eliminate duplicate and manual data entry, protecting processes from human error and giving you hours back in your day, allowing you to take on more business. An out-of-the-box solution for automating your customer service, providing logistics tracking and visibility, as well as streamlining operational processes via a web portal or mobile device. Magaya has the technology we need to automate key processes, boost warehouse productivity, and improve the customer experience, setting us up for long-term growth and success., Discover the new Digital Freight Portal by Magaya. 2022 Copyright Magaya Corporation. Not sure if that means you? A flexible, integrated, and modular logistics software platform. For more information, see the developers privacy policy.
Youll reach new heights in productivity and avoid the errors that can slip in with manual data entry. Contact your CSM for more details.
Real-time visibility of shipment data can easily be accessed by your customers, enabling your team to provide the best customer service without needing another tool its all within the Magaya ecosystem. LiveTrack web portal was already great but this app is incredible, I can access all my warehouse receipts, cargo releases, invoices, shipments, inventory, etc so easily. Adding containers to tracking only takes a few quick clicks, and multiple shipments can easily be added in bulk, so the process is fast and simple, and still a significant time-savings as compared to obtaining the information from sealines and sharing it with customers manually.
Manage payments your customers can pay invoices through the LiveTrack web portal, making the entire process that much faster. Ever wish you could clone yourself?
Dont waste another moment with IT, server, and infrastructure management. As artificial intelligence becomes more accessible, it will bring freight forwarders, warehouse operators, NVOCCs, and other logistics services providers.
Drop us a line or give us a call directly! Your logistics provider can attach pictures of your cargo to the transaction, as well as any necessary documents.
A single control tower for searching and comparing rates, managing margins and allocation commitments, filing tariffs, responding to RFQs, and preparing winning quotes. A branded, interactive digital experience with all the functions of a digital forwarder in a single solution. Streamline and optimize your processes across the entire origin-to-destination supply chain.
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