masterbuilt gravity series 800 problems

They were extremely helpful and are sending a replacement lid when stocks are in. Start the grill and heat to 175C/350F for 30 minutes, Black goo leaking from chimney seal that discolors patio, When using the app, grill will turn off for no reason, Shaking the charcoal grate before lighting. We liked the color that we had at the 4 hour mark, so we put it in a foil pan with some beef broth and covered it to braise the roast to finish. This also prevents creosote build up on the underside of the lid. Here are some helpful troubleshooting links. Once I saw it in action, I knew I wanted to put one to the test. If you are troubleshooting an issue or any type of error code, Gravity Series 560 Digital Charcoal Grill + Smoker, Gravity Series 800 Digital Charcoal Griddle + Grill + Smoker, Gravity Series 1050 Digital Charcoal Grill + Smoker, 10 Liter XL Electric Fryer, Boiler, Steamer, Masterbuilt Lump Charcoal Bundle - 2 Pack and Fire Starters, Download PDF version of these instructions, My controller resets itself during a cook. If youre going to use this to store your cable, please disconnect the cable from the controller first. Power OFF your cooking device.

I've seen lots of folks that say that is the sweet spot for smoking on the Gravitys, but with my 800, it's spot on bottom grate center, and sometimes 10ish degrees higher at mid grate. "W" and with the statement, "Suitable for Use with Outdoor Appliances". The Pit Boss 820D3 is a part of our testing for the Best Pellet Grill of 2022 that weve recently published. I could see how multiple boxes could easily be stacked in the warehouse due to the amount of reinforcement that was present surrounding the unit. Often, but not always, if you purchase a product after clicking a link on our site we get a finder's fee. Remove the fan from product. Smoker: Remove the top door switch with the 2 screws (the box on the outside of the smoker by the top door latch). Is it a tank that will last 20 years? Don't ask us how we know. The main reason is that I dont know how you cook with your Weber.

The bottom grate in the center is the hottest spot on the grill, Very few smokers on existence have an even cooking temp across the entire grate/smoker. The back of the griddle has a bar in the middle with two more bars on the sides. For more about our privacy promise, code of ethics, terms of service, and how we operate to insure you unbiased info, click here. dangerous. This baby will cook circles around the cheap offset sideways barrel smokers because temperature control is so much easier. The Gravity Series from Masterbuilt is a strong addition to the outdoor cooking market. Its annoying to constantly have to shut probe wires for thermometers in the door when youre cooking a larger piece of meat. We gave Spark a Platinum Medal for pushing the envelope of product capability while maintaining high standards of design and workmanship. So, why would you want to go through all of the trouble to season it the right way? Even if the built in probe was dead nuts, Itd only be right for that side on the bottom rack.

also refilling the charcoal during cooking. This is not an error. Click here to read how we test, about our medals, and what they mean. Surface rust on the griddle and diverter pieces, but unpainted metal will rust, even under a cover.

Confirm the wires are connected properly and correctly. Heres the deal, for the price of this unit, Im okay with the way theyve built it.

as so. First would be to tie something around the power cable so that it cant move far enough to put strain on the solder joint. The Masterbuilt Gravity Series is a true revolution in the outdoor cooking market. An alarm will sound when your meat probe reaches the set temperature. If theres a better way to season a griddle than using bacon, I havent found it. May not be anything serious, but something to keep an eye on. Best way to light the grill is just an oil soaked paper towel.

At what points did I spritz or open the grill lid? That formed at the bottom of the ash door and dripped on to our new outdoor patio that we werent happy about.

Without these switches, the entire column of charcoal could easily ignite with a fan blowing hot air into what then becomes a charcoal chimney.

Problem solved. Its made to fit the 800 series, and it locks into place and feels very secure when youre cooking on it.Theres a drain in the front left of the griddle top to allow for draining water during cleaning or other garbage that doesnt need to stick with you for the duration of your cook. Press the lid / door switch down rapidly 10 times to ensure the contact points are clean and not sticking. I am interested in 3 grills but can only afford one for now, The smoking side resembles the top point of a triangle, making as little contact with the meat as possible and allowing smoke the opportunity to contact as much surface as possible. Continue to PHASE 3 to continue troubleshooting the faulty As we were unpacking the cooker, we noticed that the gravity chute had a decent dent in the front that we were surprised to see. Plug the electric wire harness kit back into the controller. No, your controller still does not work correctly. Thats not possible on this grill, so its not the exact same cooking process as a Weber kettle, and therefore I cant guarantee that itll taste the same to you. harness kit. Im certain that this happened because I put the cable on the cable wrap after the first use, but really? If any components have failed visual inspection, they should be replaced. I havent heard that you cant use it in the rain. You can find a video of how to season your griddle on our YouTube channel here.We started by removing the grilling manifold, and putting the griddle manifold in place. No, your controller still does not work correctly. After those two experiences, we just stuck to the walk out and see for yourself method instead of relying on the app. We found that the briquettes gave us a more consistent burn and allowed us to cook longer without needing to reload the hopper. Like most grills that you can purchase at a big box store these days, there are pieces that come pre-greased that can make quite a mess, so plan accordingly. Havent had any experience with a Victory pellet grill, so cant be of much help there.

Hi Andy, I cooked on this unit 3 days ago, and the chicken was fantastic. Its simply the best way to combat rust on your grill.

If you are smoking put the meat on the middle rack. We do this on every grill that we have here at The Barbecue Lab, and it keeps rust at bay. Another way would be to attach a hook under the side shelf so that any strain is absorbed by the cable and not the solder joint. This document will help you identify if one of your components has failed. Smoker is open. The grill has quite a few built in safety features. Char-Broils TRU-Infrared design produces searing heat while reducing fuel consumption. US/EN I added some strips of fireblack on the hopper under all the contact points of the rubber seals, and that has been helpful. We forgot to shake the grate a couple of times, and it made getting things to light much, much harder. best regards and great reviews, The griddle surface is made of cold rolled steel, and its HEAVY. Disconnect your fan. Im sure if we contacted Masterbuilt about it, theyd offer to make it right, but the dent is in a panel that doesnt affect the functionality of the grill, so we decided to proceed and put it together. Hopper switches can be found on both the top of the charcoal hopper and the ash door to keep the chimney effect in check. The Masterbuilt Gravity Series 800 Series is quite a beast when it comes to grilling at high heat. Had the same problem with the lid. Troubleshooting complete. This is especially important when using the griddle as youll most likely have the lid open the entire time when using it. Strain Relief on power cable- I believe that the power cable needs to have some strain relief instead of relying on a solder joint to hold the cable up.

Its recommended that you make sure to not exceed 10-15% of the hopper with wood so that charcoal is still the primary source of fuel and the controller can keep a consistent temperature. Have you REGISTERED your product? This means that as long as you have the top open, 500F is as hot as your grill or griddle will run. I just heat it up, coat it in oil, scrub it down and keep on cooking. It is normal to see the "V" and "R" code when you plug in your cooking device.

Each time this happened, we were testing out the Masterbuilt app to check temperatures on both the grill and the meat we were cooking. Continue reading to further troubleshoot the faulty Just smoke at 250 and don't worry about it going up or down a little bit. Unplug the electric wire harness kit from the controller (unplug the red and We don't recommend using the hooks to hang the griddle, however. We go a step further. A hopper switch located on the front right corner of the charcoal hopper. The roast shredded beautifully and have a great red smoke ring.Next we fired up a rack of spare ribs for mom and dad when they visited. I went outside for an overnight brisket cook two days later, and the grill wouldnt power on. Is there a way to empty the hopper to go from straight charcoal for just grilling to adding wood chunks, or a different type of wood, when going from grilling to smoking? Any thoughts or words of advice? The grill side looks like the flat bottom side of a triangle, giving as much grate exposure as possible for those grill marks that most grillers crave. component. Probe port on cooking chamber- I cant tell you how many grills dont have a probe port on the side of the cooking chamber, but Im sure glad that Masterbuilt added this. Its all unpainted iron thats in the elements, and its going to rust. Are the electronic timer, fan and thermometer covered under warrantee? Click here to read our detailed review and to order, Click here to read our detailed review and the raves from people who own them, Click here to read our comprehensive Platinum Medal review, Click here to see our list of Gold Medal Gifts. Simply an amazing way to make burgers with this grill. Assembling the Masterbuilt Gravity Series 800 took about 90-120 minutes with the occasional here, hold this please assist from the missus.

Our Privacy Promise, Terms of Service, Code of Ethics. Cover the temporary connection with one of the rubber covers so no metal is exposed. We also want the latest electronic controllers to make things set it and forget, and we want it to be able to live outside without a cover 24/7/365 and last 20 years. Once you register your product you will receive a thank you response. I never did that. We are GDPR compliant (the stringent General Data Protection Regulations from the European Union that went into effect in 2018).

Refer to your product manual for more details. Load the charcoal hopper full, but make sure that youre placing chunks of your favorite smoking wood every 2 of coal or so. Im highly considering this unit but wasnt sure of the flavor one achieves with a typical Weber charcoal grill compared to this? If youve ever grilled over a charcoal fire, you know how hot the coals can get if you want them to, and this grill has a fan that stokes the coals to get them piping hot.

I used some Sugru and was able to make my own strain relief at the outlet point of the three cables coming out of the controller unit Hope it holds up! All the best! So before you buy, please click our links. Just wondering about at the end of the cook how do you control or turn off the grill ? Your electric wire harness kit needs to be replaced. Press J to jump to the feed. The Z Grills 7002C2E is a part of our testing for the Best Pellet Grill of 2022 that weve recently published. The power cable is in the middle of these three cables, and while the outside two cables hold strong in the rubber fitting, the power cable in the middle slides in and out with barely any resistance. Its deep enough that I can rest a pan on it while Im working with food on the grill, and having it fold out of the way makes for a smaller footprint to walk around on the patio when its not in use. But it still will be about 15 cooler than what the probe is showing. Contact Masterbuilt Customer Service. We love cherry wood around here, so we loaded up about 10 chunks of cherry with our full hopper of coal and the smoke was constant and consistent. A 16 ounce LP gas canister is enough to keep you flipping burgers for hours. It looks as though they know there are a lot of things wrong but are sending them out anyway and letting the customers find all the problems for them. I have been debating about getting one. Im not aware of an easy way to empty out the hopper on this grill.

You can store the grill grates here when youre using the griddle, but we have yet to figure out how to store the griddle here when using the grill grates. The ash door switch located on the bottom left corner of the ash door.

Digital Charcoal

Wood chunks in the ash pan- If adding wood chunks into the charcoal hopper doesnt give you enough smoke, then adding a few chunks of smoker wood to the ash bucket will give you more. Continue to STEP 21. Continue to PHASE 4 to continue How far into the cook did I wrap? I like to start the timer as soon as I put a piece of meat on the grill so I can make notes when I did specific things during a cook. Are you working with the Snake technique or cooking straight over the coals?

Yes, your controller now works correctly, and your fan turns ON. Click here to read our detailedreview. Foldable Front Shelf- I love that the front shelf is foldable. Masterbuilt knows this, and when either door is opened, the fan stops to protect your grill and your cook. This 8.5 x 11 magnet contains more that 80 benchmark temperatures for meats (both USDA recommended temps as well as the temps chefs recommend), fats and oils, sugars, sous vide, eggs, collagens, wood combustion, breads, and more. There are some screws that need to be put in this grill during assembly that could easily use two people, so consider having someone on hand to assist when youre ready to put yours together. Most grills arrive on a box truck with a liftgate, so this was a bit of a surprise for us, but were guessing that holiday deliveries being as hectic as they were this year that everyone was doing all they could to get packages out any way possible. Meathead's AmazingRibs.com promises to never sell or distribute any info about you individually without your express permission, and we promise not to, ahem, pepper you with email or make you eat spam. Im not an engineer, so if you have an idea of how to better solve this feel free to comment below. Im considering the 800 series but I would want to be able to store it outside in MN all the time and be able to use it in the winter as well as our wet seasons. You may need to remove the fan cover to remove any debris that has gotten into the fan. I just put a paper towel or two in, spray with cooking oil, and light.

None of my cooks ended up with the hopper engulfed in flames, but we were nagged by smoke coming out of the top and wondered if it was supposed to be there or not. A big part of this site is our unbiased equipment and product reviews. Please reference this document for any of the following concerns: Your fan will turn off in the middle of a cook once your set temperature has been reached.

Your controller is reset - check to see if the problem persists. ["pitmaster-my-membership","login","join-pitmaster","lostpw","reset-password","special-offers","help","nojs","meat-ups","gifts","authaau-alpha","ebooklogin-start","alpha","start"], {"count":0,"link":"/forum/announcements/","debug":""}, Grills, Smokers, Other Cookers, Outdoor Kitchens, Click here to learn more about benefits to membership. Theres a cable wrap on the back of the side shelf to tie the power cable around when youre storing the grill. Countdown and Count-up timer- The controller has a timer that will count both ways, which is great if youre someone who keeps cooking notes like me. I just pulled the cable back and started winding it around the supports, put the grill away and didnt think another thing of it.

Nicholas. Check for debris in fan. continue troubleshooting the faulty component. Once the order was placed, it took about a week for the grill to arrive.

Thanks for the tipoff in the power cord not having strain relief. Note: Some of the links in this article may be affiliate links. An error code will display on your cooking device control panel starting with "Err" followed by a number. Quickly Contact Masterbuilt Customer Support. Not all griddles are designed to get to the high heat of the Masterbuilt Gravity Series 800, and this is where it shines. Spray a small amount of non-corrosive degreaser into the switch. We recommend products based on quality and price, not on fees.

Kansas City Commercial Portrait and Wedding Photographers Kevin Ashley Photography, With the ability to monitor up to six temperatures simultaneously with either Bluetooth or Wifi on your mobile phone, tablet, or computer, Fireboard is the best digital thermometer weve tested.

Yall are really ingenious, and I cant wait to hear what you come up with. The biggest difference I think youll find between this cooker and a Weber kettle is that the kettle allows you to drop meat juices straight on to the coals and this unit does not since the coals arent under the food. You need to check your switches. Your hopper lid switch (grill), or top door switch (smoker) needs to be The cover is heavy duty, and well worth it in our opinion if youre going to be bringing this unit home and planning to keep it outside. The Good-One Open Range is dramatically different from a traditional offset smoker. I bought an separate wifi unit with several probes and go by that. contact with metal.

Like I just mentioned in Patricks question, its been holding up pretty well.

The charcoal chute is double walled, which is fantastic, but it still has me wondering how long the grill can last. It happened on the rib cook, and two hours into the cook, I walked out to see how things were going, and the controller screen was backlit blue, but there was nothing else on the screen and the fans were off.

We extend this right to anyone, EU resident or not. Im guessing it was a seal that wasnt doing its job on the ash drawer access, but we have some cleaning to do and a grill mat to purchase for future cooks.

Upon further inspection, the three cables that come out of the controller are crimped in between the front and back of the controller itself inside of a rubber oval. Its a charcoal grill made out of thinner sheet metal that can go up to 700 degrees Fahrenheit. To change the 800 over from grilling to griddle mode, you just take off the grill grates to access the manifold below. After a couple of uses, I got a handle on how much charcoal Id need for a particular cook at a certain temperature. That being said, the unit arrived in a clean box without any visible dents or crush points, which isnt something I can say for every unit that arrives here at the Lab. Note: Do not operate the cooking device with switches wired Continue to PHASE 5 to Water can damage your controller. Juices can still drip on the metal diverter below, which will evaporate them into steam, but its not juice hitting charcoal. The grilling (sear) side has wide grill supports to make sure theres plenty of coverage for great marks. If you are using an extension cord, make sure it is an outdoor grounding -type 3- wire cord, marked with the suffix Grill: Remove the hopper lid switch from the top of the hopper with the 2 screws. Probably not. Unplug your cooking device from the wall. I have Weber lighter cubes and Royal Oak tumbleweeds on hand, but theyre too tall to fit where the lighters need to go, so the flatter the better when it comes to getting this pit lit. Two things thing I would have liked more information on is the internal size capacity of the grill and how to use a the griddle. Remove the temperature sensor, clean the plug with a cloth, reconnect. Plug your electric wire harness kit back into the controller. It has zero impact on our reviews, zero impact on the price you pay, and the sites never tell us what you bought, but it has a major impact on our ability to keep this site alive! rapidly 10 times. There are a couple of ways to do this. black wire from the controller. Fireboard Labs Product Photo Shoot. My temp on the deck is always a little higher than the built in probe so I just adjust my set temp accordingly. If it shuts down the grill though when you havent asked it to, its not as helpful as it could be. Check the fan, controller, doors, lids, and switch connections. Heres a link that takes you to a page on Amazon that has some of our favorite tools and toys: https://tinyurl.com/amazingribs. The lid snaps shut. We store our Masterbuilt Gravity Series 800 outside under the optional cover. Go by the probes. No, your fan does not turn ON. Digital Charcoal Smoker: Repeat the steps for the lower door switch. The hopper feed lid has a little smoke coming out of the rear of the lid.Tightening the front of the lid doesn't change anything.Also the control panel temp doesn't match 2 accurate thermometers I have on the center of the lower grill. Its an impossible task to meet those expectations at the sub-$1,000 mark, yet we complain all the more that the grill companies are skimping on quality and theyre ripping us off. While the Gravity Series does have its drawbacks, we find that the pros outweigh the cons and make this a solid option for anyone who likes to smoke and grill. All available parts are found by searching above. Thats one of the things that Im a huge fan of with this unit. Now, I just fill the hopper with what I think ill need for a cook plus 20%, and I dont have a huge backup of charcoal for whats next since I may not know what cooking is coming up. Solder connections on controller- A strange thing happened after the first cook on the 800 when I went to put it away. Masterbuilt Customer Support. The griddle has holes along the inside of the angle bar used to reinforce it, those line up with the hooks. Each of those methods will have their own flavor profile since some are indirect, some are direct, some have greater airflow, etc. Its difficult to wait to get that first cook going while seasoning the grill for a couple of hours, but its important to burn off the oils and chemicals that are on the metal throughout the smoker before you put anything you want to eat inside. Connect the switch wires to each other temporarily as pictured. Click here to learn more about benefits to membership. One of my favorite cooks on the 800 has to be the first time we did Smashburgers. These side bars have holes. Although it is not certified as all-weather, we have tested it outdoors in Chicago weather and it has not delaminated in three years, but there is minor fading.

Thats a shame too, because the app is so freaking cool. When Masterbuilt released its first gravity-fed smoker back in 2019, it was the first of its kind intended for the backyard cook. These wires can cause damage if they make We rarely recommend products we haven't tested and we never recommend products that we don't love.

The solder joint that holds the power cable attachment to the motherboard had completely come off, separating the cable from the board. When I first encountered the Gravity Series 560, it was being used to cook some NY Strip steaks at 700 degree heat, achieving a stellar sear on the outside. The first is a lid switch, limits temp to 500F/260C when opened. What lighters to use- There are so many different lighters that you can use when lighting charcoal, but for this purpose, we suggest going with flat, square lighter pucks like we use with our kamado. Tried multiple power outlets, still no power. If youre interested in this grill, youll want to put some strain relief on the power cable connection at the controller. replaced. Your temperature sensor may not be plugged in correctly, or it is dirty. I found this article very helpful. To remove the fan cover, remove the 4 screws in the corners of the fan shroud.

Weve had this grill stored outside under a cover for about a year and a half now, and its holding up just fine. This page was generated at 12:01 PM. Contact Read ourdisclaimerfor more info.

Yes, your fan turns ON. component. We tightened the latches down considerably, and the lid was much tighter when closed, but we still had smoke leaking out of the top of the charcoal hopper for each cook that we did. Yes, your controller now works correctly, or your fan turns ON. It was like a cable was loose in the controller, so I pulled the controller out and took it apart. It's much more consistent.

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masterbuilt gravity series 800 problems