Specializing in all facets of residential construction to include, but not limited to, new homes, additions, full renovations, exterior spaces, kitchens, bathrooms, garages, pole buildings, decks, siding, windows and doors, historical renovations, flooring, tile, roofing, structural renovations, basement finishes, and etc. Some of items we bought were on the 11% rebate.
The part that really upsets me is the lying. When the room temperature rises above the temperature you specify, less heat is produced. 
Then because we placed the order online, we couldn't get a refund using the online receipt, I had to go in there myself. Prevent air leaks: Even when the chimney flue is closed, warm air can still escape through the fireplace in cooler months. Needless to say, I'm upset. See reviews below to learn more or submit your own review. My bad for not keeping a copy of the receipt and rebate, still why should a consumer have to keep track of something that a business advertises. I paid over $5 to have 2 light bulbs shipped and that didn't even cover the postage. Indianapolis. How many BTUs are needed to efficiently heat your room depends on its size, represented by the rooms area in square feet. It was past their 6 weeks time frame so I decided to go on their website to check on the status. I have informed them all of this situation. The company is owner-operated, and owner is hands on for the entire construction process as well as being the project manager. Produced no result. Please note that product images are for illustration purposes only. Thank You Megan for your assistance. NORTHERN TOOL EQUIPMENT COMPANY (9 orders), TOLL GLOBAL FORWARDING SCS USA (3 orders), COLEMAN CABLE SOUTHWIRE INTL (346 orders), HAMPTON PRODUCTS INTERNATIONAL CORP (86 orders), TRANSPORT SERVICES LOGISTICS CANA (21 orders), INTERNATIONAL TRANSLOAD LOGISTICS (12 orders), MENARDS DC SOUTH ENTRANCE YARD (3 orders), EL DORADO FURNITURE CORPORATION (47 orders), JIMCO LAMP AND MANUFACTURE COMPANY (10 orders), TRACTOR SUPPLY COMPANY OF TEXAS (36 orders). 
Expensive Oak Wooden Floor was purchased at Menards, installed by SuperFast Flooring including 50 years warranty. This site uses primary and third-party cookies to provide you with a great user experience, capture visitors, and display personalized advertising. Thanks for considering us. Lower energy bills: By warming up the room and stopping leaks, a fireplace insert can cut down on your heating and cooling expenses year-round. Ability to use the flame or heat functions on their own or together. Aisha Green Shower Curtain By Justina Blakeney, Buy Cosori 6 Trays Premium Stainless Steel Food Dehydrator with Mesh Screen and Fruit Roll Sheet KAAPFDCSNUS0003, Buy Rust-Oleum Professional 15 oz. An insert seals the opening and reduces leaks. Jeff stopped what he was doing and said that my car was right in front of the boards and that he would be glad to cut them. I'm in PA and we don't even have a local Menards. I don't like that they made an inexpensive error and blamed me for it. Corporate manager was rude-told me to be sure to let everyone know when I am reviewing them that they offered store credit - AS IF I or anyone in my family would ever shop there again. 2x4 that were smashed by 1/2-1 inch on the 2 outside trusses making the board less than half the size and causing a weak point in my building trusses, this was in 3 spots on 2 trusses. Specializing in all facets of residential construction to include, but not limited to, new homes, additions, full renovations, exterior spaces, kitchens, bathrooms, garages, pole buildings, decks, siding, windows and doors, historical renovations, flooring, tile, roofing, structural renovations, basement finishes, and etc. Purchased over $2000 worth of merchandise during the Menards 11% rebate on everything sale. 
She said I could search through the 3 pallets they have to see if I can find 168 the same size. Communication is of the utmost importance at JLM and pride ourselves with being available 24-7. All he would do is return my money or charge me over 2 times as much for a different similar brick. I tried to use my Menards card at checkout and it was declined. I place a fair amount of orders online, and I called in right away to make sure that the order was going to go to the correct place (job site), as I was going to be traveling out of town and I wanted my guys to have the materials that they needed. AS a customer, as a business owner, I feel like Menards is one of the most difficult companies to do business with. Improved heating efficiency: A fireplace insert holds in heat, allowing more warmth to radiate from the front of the fireplace to heat your room. I'm keeping the second up-clarifier even though it doesn't work as a reminder to not waste my time at Menards. But hey, they'll be happy to sell you more stuff - just don't try and get your money back. I looked for a phone number to customer service and it doesnt seem like you can speak to a live person. My guys had to go get the materials and make the correct delivery.
No one ever complains. I recently placed a small lumber order on line with Menards for pickup. I will continue to drive past the competition's stores to get to this store just because they treated me so well. I spent over $2,500 on lumber for a new deck from Menards, after it was installed 5 months later every post was split and twisted in place. Lowes matched them, no questions asked. And begged him to get this right and get this vanity back to me in two weeks and as a leader of a store he should work on coaching his Management team on how to deal with upset customers when it clear I only want what's right, nothing extra, nothing taken off the price. We were doing our whole kitchen with Menards and are out a lot of money for no kitchen. They must be the right dimensions for your particular space, so measure the height, width and depth of your fireplace from the back wall to the front opening. We have gotten all the rebates but the biggest one we turned in. A link has directed you to this review. Never left the store. They sent the wrong material and said they I ordered the wrong one. I entered my address incorrectly. On Monday Sept. 4, 2017 I placed an order for Douglas Fir, T & G Porch flooring online. He laughed at my daughter over the phone, made fun of her to a woman standing near him while they were on the phone, and threatened to refund the money for all of the pieces (keep in mind that the rest of the pieces were already at the house) then file a police report against her for theft! Thanks for considering us. They told me that I failed to answer a correspondence from them asking me for my physical address. I have visited and made purchases from the Wixom Michigan Menards and always found helpful employees throughout the store; at the registers and customer service center. They do not follow through and check with the vendor without a call. We specialize in kitchens, bathrooms, tile work, out door structures, metal roofing, basement remodel, drop ceiling installation, additions, flooring, painting interior/exterior and much more. Automatic shutoff that turns the unit off after a set time period. For rectangular rooms, measure the length and width of the room in feet, and then multiply the figures, For triangular rooms, measure the length and width, multiply the figures, and divide by 2. Never opened the items. I responded previous inquiries. Proud winner of the 2017 Angie's List Super Service Award. All of our sub-contractors have the same pride in their workman ship and know that quality is demanded by JLM. I almost fell over. They have not. Been 6 months have yet to receive the rebate. ft. room needs a fireplace insert of at least 10,000 BTUs. Its location on this page may change next time you visit. Proper ventilation is necessary to safely use wood-burning fireplace inserts. A fireplace insert creates a seal to stop leaks. Purchased roofing materials and submitted that purchase for the 11% rebate. It arrived with oil spilled inside the packing. Rebate #4700 is an in store adjustment rebate and the form can only be printed in the store.
This is now 3 months later and no rebate and we are out the $276. That should have thrown up a red flag! I have been a VERY LOYAL customer to Menards for years and have had great credit standing with them as well. They asked that I provide them with the receipts and another form. This guide provides an explanation of the types of fireplace inserts available so you can choose the best one for your home. I purchased 168 patio bricks 8 x 16 (7-5/8 x 15-1/4). 2. FAQ. Simplicity: An electric fireplace insert simply fits into your fireplace and plugs into an electrical outlet. I emailed and received a response 3 days later that my rebate was sent on 9/26/17. This guy was great, I was really impressed with the size of Menards lumber yard and storage barns, but service that I received from Jeff was even more impressive. Remember it was a discontinued item!!! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. For more information, check us out at adiskacontracting.com. As an owner, project manager, master carpenter, and business management degree holder, I have a vast knowledge that has been gained through the years on how to successfully own and manage a residential construction company. It is not available for print online. DO NOT PURCHASE YOUR DECKING MATERIALS FROM MENARDS. I could go on, but what good would it do. Vented models that require ventilation for use. I deal with clients every day and no we are not perfect here either, but we do understand that if it is not something the customer did to cause the problem we fix it without question and do what we need to do to make the experience better. Reduced air leaks: Even if you close the flue, warm air can pass through small gaps that develop due to ordinary wear and tear. It is now November 2017. I asked to speak to Kevin, he tell me he has done all he can do and I can wait for it or just stop the order, I told him he has not done all he can do, he said "Are you calling me a liar?" For us to take it back to the store we would incur a 25% restocking fee which amounted to about $200. To find more licensing information for your state, visit our. Local store prices may vary from those displayed. Fireplace inserts come in a range of sizes. The email was of no help since I already knew that and had requested for them to reissue it. Set the delivery up.
I took the items from rear of store to front of store. The fact that anything ordered online is a special order and subject to the 25% restocking fee should be clearly stated when you order. This manager is very rude and felt it ok to talk down to me as if I am stupid, he obviously cannot see from the customer's side on this. The website is not affiliated or associated with any of them. I have had the absolute worst customer experience I have ever had from this store and its management team. Menard's has the stuff on sale a lot, though you may have missed it for the season. Thanks for causing me an incredible inconvenience! I immediately asked for a full refund, even though I had already loaded everything except the damaged supplies. Save energy: When you use a fireplace insert, less heat escapes through the chimney and is recirculated back into the room. I never received the phone follow-up back from Robert as promised, so I called back the following day to get news of what he figured out. You have to return everything to manufacture for warranty. The company is owner-operated, and owner is hands on for the entire construction process as well as being the project manager. Really 1/8" to 3/16" from end to end and you think they are going to line up. I asked a nearby Menards employee if he could help me find and then cut the 16 ft. boards into 8 foot lengths so that they would fit in my SUV. POOR CUSTOMER SERVICE - if you live in St. Louis, go to Slyman Bros., Lowe's or Home Depot. Because I never did this, they simply closed my account with no notice. I understand if it was the 1st or 2nd issue, but we are on about the 5th now. I realized that I had not heard from anyone on the 12-13-17 so I email Kevin today, he has Stan from that department call me and let me know that this vanity will not be in till after Christmas. I have a total of 5 hours invest in returning $600 worth of flooring. They took our money (and STILL have our money for that piece), then let someone else take the item. JLM offers over 25 years of experience and knowledge in the industry and have earned a long list of extremely satisfied repeat clientel that are willing to be a reference and offer their homes as a tour. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. White Round Felt Nail-On Furniture Glides for Floor Protection (4-Pack), Buy 72 x 72 in. A fireplace insert is an enclosed box that fits inside of your fireplace. You must have got a bad batch." As for my returned address, it hasn't changed in 30 years.
Some vary by 1/8 to 3/16 of an inch from end to end. I receive a call from the general manager Kevin **. Bottom line - this company does not stand by their delivery service if there are any issues. I should have been doing this for the last 25 years. First of all, I live in a village where there are NO mailboxes. When I went to research it, it was not showing up in their system. Benefits of these fireplace inserts include: Some electric fireplace inserts have added features that you may enjoy, such as: Gas fireplace inserts produce a real flame and generally offer the highest heat capacity. Communication is of the utmost importance at JLM and pride ourselves with being available 24-7. Measure in the front and back to ensure an optimal fit. The bulbs were just placed in an envelope. I asked for the store Director. I ordered 2 light bulbs. We specialize in delivering high-quality home building, wood framing projects, pole barns, and deck construction. Sign up to receive our free weekly newsletter. I understand lumber does weather over time and is unpredictable, but 5 months later?? Buyer Beware! Safety: Electric fireplace inserts don't produce sparks or smoke. If it falls below the level, heating increases. What a complete disappointment!! ). For example, a 500 sq. Horrible place to return items. I called to confirm the correct delivery address, Menards then delivered it a day late and to the wrong address. (That's important, because one of their tricks is if the customer puts gas in, they won't take it back.) I called. I had an issue with my order that I had delivered and after talking to several people, who all tried to help - from customer service, to contractors desk, to delivery, to cashier, I was directed to Megan at the front of the West Fargo Store. Supplier scouting and risk management made easy for your company. They insulate themselves from their customers and the delivery company in such a way that there seems to be no way of getting any real accountability from them as a company.
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