For popular 8 p.m. dinners, there may be a bit of a wait. Live Entertainment Excellent house white wine (Sauvignon blanc). We do the buffet for breakfast, which has a large variety of almost anything you can think of omelette station.. fresh fruits.. pastries etc! That goes a long way to eliminating dry and overcooked fish entrees that sit under heat lamps.
A la carte dishes offer a range of rich flavors, and the intimate atmosphere showcases gold drapery and delicate flowers. All guests, no matter the room type, can take advantage of room service. Wi-Fi ", "This is, hands-down, Cancuns coolest all-inclusive hotel. While eating, guests are surrounded by sculptures and flowers. The food offered by the main pool for lunch was also just so so, hot dogs and burgers and nachos every day. Kids tend to enjoy the showmanship, as well as the fare.
The "yum-yum" sauce at Hibachi, the pad thai at Lemon Grass restaurant, and the calamari and burrito at Blue Water Grill were all disappointing. We had Cibu (mediterrranean) 3 times it was so delisc! The cons: the adults only pool that preferred club allows you access to was disappointing (especially compared to Now Jade). This arrangement also makes the dining area feel less cluttered and less like a cafeteria. Now Sapphire offers 24-hour room service from a limited menu that features continental breakfast as well as burgers, sandwiches and pizza from 11 a.m. to 6 p.m. You can get steak and fish for an additional charge. Coco Cafe We stayed in Building 1 which is my favorite and close to everything! For families who want even more of a causal and quick meal, the snack cafe serves a light lunch of salads, burgers and hot dogs that you eat at tables on the outdoor deck also overlooking the beach and the sea. The Fitness Center, with cardio and weight machines, is open from 6 a.m. to 8 p.m. Babysitting Cibu serves Mediterranean cuisine. Request this service in advance. For one lunch, along with a bread, chips and guacamole section, Market Cafe's ample buffet brims with a variety of salads as well as such hot entrees as pork, chicken and beef. That's a big bonus for parents and also for fussy eaters. ", "All in all, this is a good value for this caliber. Let's get picky for a moment. The wait staff were wonderful all 3 nights!! The renovated rooms are very nice, we don't spend much time in them but the dcor is updated, the bathrooms are improved, and the beds are still comfortable as ever! If you and your kids can tear yourselves away from the pool and the beach, and you should at least for one day, the Riviera Maya offers much to enjoy. Explore Xcaret -- an eco-adventure park that offers snorkeling and swimming with dolphins, as well as exhibits of flamingos, scarlet macaws, sea turtles, jaguars, spider monkeys and other native animals. Kids club was enjoyed by the 8 yo in our group and they have a fun little water park there and great activities all day.
It faces inland; however, the double-bed size loungers are a draw. The second thing we notice is that at check-in, no one grabs our hands to staple color-coded bands around our wrists. If you're lucky enough to book a swim up room the pools looked amazing!! Preferred Club We had an amazing time from check in to check out! ", "This sprawling resort offers a wide range of activities and a good (albeit expensive) spa. They are the best, It truly makes me sad to tell them "see you soon" when we go home they've become Life long friends, and we love them to pieces! Fresco, the casual Mexican restaurant, is surprising. Traditionally, suite accommodations divide into distinct sitting and sleeping areas separated by a wall and/or a door. Thats nice for families, especially those twenty-, thirty- and forty-something parents accustomed in their pre-progeny days to upmarket resorts with a bit of pizzazz. Babysitting is available for an additional fee. Our only complaint: the portions are a bit small for those with hardy appetites, particularly for teens. All accommodations feature marble floors, flat screen televisions, coffee makers and good-size bathrooms. Friendly staff everywhere. Our team of parents and travel experts chooses each product and service we recommend. If you splurge for the Preferred Club, be sure to reserve an oceanfront room. Also, Playa del Carmen is the region's shopping hub, offering blocks and blocks of pedestrian streets lined with stores and cafes. The Market Cafe At the Explorer's Club, kids' ages 3 through 12 enjoy a range of activities from 9 a.m. to 10 p.m. The lobby bar is always a great time to chat, meet new friends, and listen to the musicians before and after the show! Paramour, the adult only (age 18+) French restaurant, could be considered the best specialty restaurant at the resort. The first thing we notice is the water not the Caribbean Sea but the myriad of canal-like fountains that lace the resort, creating ponds. There was no swim up bar, no ocean view, no music playing, no grill or snacks poolside. ", "The all-inclusive Dreams Riviera Cancn brings a feeling of close-knit tranquility (and zero fuss) to its prime location on the Riviera Maya. Lobby furnishings display console tables and iron lanterns suggest Asian culture, under palapa shaped roofs. We also saw a few "Mexican dogs."
The program proved a bit hard to find. Beach and Pools Dinner was always excellente'!! We recommend the oceanfront Preferred Club lodgings, but not the Preferred Club garden view suites, as most of these look out onto a main walkway. Luigi, Javier, Isaac, Ivan, Katherine, Karely, Omar, Julio, Osiris, And Dani you're the best, we love you all! Unlike at some all-inclusive resorts, the food at Now Sapphire is generally good. You can reserve cabanas at the main pool one day in advance (at 8 am) and not have to worry about anyone stealing it from you or having to wake up super early to reserve it. The large room gives you plenty of space to share with your kids, but no privacy. Instead, options include tortilla soup, tequila shrimp, red snapper with dried chilies and chicken breast marinated in coffee.
The food at the Blue Water Grill and Hibachi was just so so and no fish was included with hibachi which I was looking forward to. "In keeping with Hard Rock tradition, the property showcases a collection of authentic musical memorabilia and hosts an ongoing schedule of live concerts and celebrity-driven soirees. The best daytime activity for teens: the bungee trampoline jumping. Complimentary Wi-Fi is available throughout the resort. I woke up a few times during the night because of loud guests being heard very clearly from the bedroom. In the evening, there are free, family-oriented movies, too. Evening shows were excellent, THE ROCK SHOW IS AMAZING!! They even put a little sign with your name on it. They work so many long days to ensure all have an Amazing Vacation!! Repeat!!! Shoulder season is from mid-April through August. Kids' Club All About the Extras In the evening, the park puts on a reenactment of Pok-Ta-Pok, the ancient Mesoamerican ball game, complete with players adorned in traditional body paints. High season starts around mid-December and through mid-April. The Market Cafe, the resort's main restaurant, serves buffet breakfast, lunch and dinners. Otherwise they'll tell you to enjoy your day relaxing, and they'll see you around!! We did massages at the Spa (Shout out to Rafael who always got us set up), they're wonderful, and some of our group did massages down at the beach as well!! Paramour Getting Around Lemon Grass Our sense after staying at both the Riviera Mayas Dreams and at Now Sapphire is that the Now properties aim to provide a trendy destination for those with and without children. Vincente' and all the amazing wait staff and bartenders Jaime, Pedro, Refugio, Cesar, Antonio, Carlos, Alan, Jose', Diego, Iroshi, Crystle, Lemi, Juan, Victor, Raul, Feliciano, Carmen, Azusena, Gabriella, Luis, Mardo, Happy Feet, Jorge, Martin, Miguel, The beautiful ladies at CoCo Cafe, and i know i have forgotten some, but they're all amazing!!! Cute coffee shop open 24 hours and made excellent lattes (and had almond milk on hand). I was hoping for some tacos or some chicken on the grill. For those with a sweet tooth, desserts include brownies, kiwi tarts and other pastries, fruit and ice cream with chocolate sauce and toppings. Overall, Hard Rock Hotel Cancun scores significantly higher than Dreams Riviera Cancun Resort & Spa. Parents seeking some romance should consider two rooms. Now Sapphire and Now Jade, another AMResorts Riviera Maya property, are beachfront, all-inclusive establishments the first Now properties in the companys chain. Fresco The tropical suites offer a garden view. Fitness Center Claudia always had our room spotless, the AC was super chill, and the beds are comfy!! Visit Family Vacation Critic on Instagram! For those who want oceanfront rooms, the resort offers select deluxe junior suites that face the ocean and some oceanfront Preferred Club suites. 77580 Quintana Roo, Puerto Morelos Benito Ju, Quintana Roo, 77580. And everything is delicious. ", "High-octane beachfront all-inclusive where guests party like rock stars and bed down in beach-facing cribs. The snack bar offers high chairs, too. Live shows in the evening take place in the indoor, air-conditioned theater. Paramour offers couples a romantic, fine dining atmosphere. In addition, a chef grills your choice of fish with the sauce you select while you wait. Since the food at the resort is ample and the property offers room service, most families don't need the extra food. This draws a crowd. Preferred Club suites are larger than typical suites and feature Jacuzzi tubs on the balcony. Cibu Another nice touch -- you don't pay extra for specialty meals. They splash in the kiddie pool, perform plays on the stage, do arts and crafts, compete in sandcastle building contests and watch outdoor movies. Food at the buffet (omelet bar) and Mexican restaurant (cheese appetizer, shrimp appetizer, flautas, tres leches cake, rice pudding, fritters) was excellent. Hard Rock Hotel Cancun and Dreams Riviera Cancun Resort & Spa are both rated highly by professional reviewers. A lively folkloric show follows the game. As with most kids' clubs that group younger kids with older ones, Now Sapphire's program attracts more 5 to 9 year olds, than other ages. For sports, your family can play tennis, go kayaking, snorkel off the beach and sail Hobie Cats. Hard Rock Hotel Cancun comes in at #12 in Cancun with praise from 5 publications such as The Telegraph, oyster.com and Fodor's.
Its a small thing, but were glad not to wear one at Now Sapphire. The Art of Smart Timing Not here. Around every corner was a "welcome home", and a hug from all who are genuinely happy to see you, whether it is your 5th time, your 1st time, or your 15th time home!
Near the Explorer's Club is the Core Zone Teens Club. Families with young kids who prefer eating early won't have to wait for a table.
Evening entertainment was good. It is the little things that make you feel so special, and it doesn't matter how many times you've been there, they want everyone to have the best time ever and truly enjoy their trip!! Room Service We found it boring and only went one time. Only open for dinner, Cibu is one of the most chic restaurants at the resort.
By proceeding, you agree to our Privacy Policy and Terms of Use. More than 60 palapas shade the beach so you won't need to race to claim a shady spot before breakfast. While at Now Jade a few guests recommended Now Sapphire so we decided to give it a try. Bluewater Grill There are so many activities during the day if you chose to participate! The restaurants are wonderful! The narrow lap pool with its kids' club view, supposedly just for teens, can't compete with the big main pool with its ocean view. The main pool also did not play much lively music except for during zumba. The restaurant is only open for dinner. For Mom and Dad Visit Family Vacation Critic on Facebook! Teen's Club Since the food stations are in an air-conditioned room off the main restaurant, the food remains fresher longer. There are a few sweet cats living on the property. Yes, send me expert advice, handpicked recommendations, and tips for my family. The staff welcomes guests with cold face cloths, sparkling wine and juice for the children. Cancun International Airport is about 20 minutes from the resort. I stayed at Now Sapphire in a preferred club room for four nights, November 5-9, with a friend and her daughter. Dreams Resorts offer modern rooms with flair. The resort can arrange scuba excursions for certified divers for an extra fee. High chairs are available for children. ", "An all-inclusive hotel that really does include everything, from top-shelf drinks to live rock concerts on the beach. A former Paradisus hotel, Now Sapphire morphed into an AMR property in mid-2010. For parents, this distinction is key. The teen club has an outdoor Ping-Pong table, but it's not completely clear what equipment and what areas are teen-only. The bars and restaurants were frequently out of the wine we wanted. Also, there's no limit to the number of specialty dinners you may have. Besides buffets, specialty restaurants and a weekly beach barbecue spice up the dining. Sylvia and Hector gave us a warm friendly welcome home to start out the week! Yummy snacks in the preferred club lounge 24/7. The service at the breakfast restaurant that is included with the preferred club and the one sit down lunch restaurant, Blue Water Grill, was painfully slow. They are a bit smaller than other rooms and sometimes farther away from the beach and dining areas. The pros: lovely room with excellent cleaning service daily including turn down service each evening. ", Carretera Federal 307, ChetumalPuerto Jurez, Benito Jurez, Puerto Morelos 77580. Copyright 2022 Family Vacation Critic All Rights Reserved. The low season runs from September to mid-December. This restaurant serves some of the freshest seafood and fish dishes in the area. Preferred Club members also have access to their own, adults-only pool. The Unbelievable Entertainment Crew has games, and tours, and lessons, throughout the day to keep you busy if you like that sort of thing! We expect mediocre tacos and burritos with greasy rice. Anything you purchase through links on our site may earn us a commission. Get expert advice, handpicked recommendations, and tips for your family all year round! Price not available for the given date range. At Lemon Grass, the resort's Japanese inspired Teppanyaki restaurant, the chefs play with your food, twirling knives as well as flipping and grilling chicken, beef and fish. Great view for lunch at Blue Water Grill. Overall, this was not a bad resort, but compared to Now Jade it lacked a lot. Shout out to Anna who is the sweetest gal at the booking counter! Each time the staff does the turn down service they leave a schedule for the following day's activities at the main pool, kids club, and evening entertainment along with the weather forecast and shuttle info. We heard a lot of spa music all around the resort and wanted more diversity and more "fun" and upbeat music at the main pool at least. At Now Sapphire, 14 low-rise, non-elevator buildings across the property offer 496 oversized rooms called "suites." Outdoor seating is available on the terrace. In that case, go to the restaurant, put your name down, obtain a beeper that notifies you when your table is available, and hang-out in the lounge with a cocktail while your kids drink Shirley Temples or any non-alcoholic beverages with a colorful umbrella. This was my 5th trip back to Sapphire, and we brought friends with us for their second trip home! The casual Market Cafe is nicely laid out. Getting There These are very relaxing. Everything considered, we like the food at Now Sapphire more than at the Dreams property we visited. The amazing Luigi and Crew!! Unless you are part of a large family reunion, there's no need to make dinner reservations at theme restaurants. Essentially, you and your children share one big room. Paramour (French), and Lemongrass were deliscious of course, and great service too!! We stayed at Now Jade in December and loved it. No reservations needed except for Hibachi. AMR already offers Caribbean visitors several types of vacations. From the wall of windows, we look out onto the beach and the blue Caribbean. Preferred Club members check-in at an air-conditioned VIP lounge that serves hors d'oeuvres during the day, continental breakfast in the morning and desserts at night. Preferred Club Set by beachfront in Mexicos Riviera Maya, the resort exudes a pleasing Mexican-Asian ambiance that combines thatched roof pavilions with Asian-style ponds edged with river rocks. Awesome bar with swing seats right on the ocean.
Open for lunch and dinner, Bluewater has a casual, yet elegant atmosphere, with a calming effect that matches the ocean view. The Fun Pub, a billiard and sports bar, is open from 10 p.m. to 2 a.m.
", "This all-inclusive 12-story resort has always had good bones, and it offers plenty of activities, as well as guest rooms tailored for romancing couples.
Families can easily navigate this resort. The long, sandy beach and the huge freeform pool, featuring a row of tiled underwater lounge chairs, are the big draws. Excursions Until next time we will miss you Sapphire Family. See you Soon! One of the best improvements for us was the new pool area flooring they have removed the tiles and now it is just a cement cover, which no longer burns your feet when doing Zumba or just walking place to place!
Lots of open air space and comfy seating in the main area where there is entertainment at night. In total, four pools are on the premises. Sports
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