intown suites complaints

Your help in this matter will be greatly appreciated. Never would we have payed top dollar ( $2382.50 ) for a 28 day stay to practically live in an advertised premium room and not get what we were told when we made the reservations. I also had to deal with lights that had blown out and no came to replace them. She then went on to tell us she had just returned from vacation to find the hotel had been over booked 20 times, meaning she had 20 guests checking in on 5/10 that would not have a room. Reach the InTown Suites customer service below for queries, complaints or feedback. nashville intown suites west tripadvisor

There are things he does unfairly, he shows favoritism. Headquartered at Atlanta, Georgia, the company offers travellers over25,000apartment-style rooms in more than 190 locations. I was currently displaced from my home because of a fire that left me homeless and with nothing.

He lets employees do whatever they want, They damn sure do not do their job. Housekeepers do not know how to clean the rooms when they actually clean As long as Larry is the manager I will not stay in the INN TOWN SUITES in Garden City/ Savannah, Ga. She told me not to bother renewing the room next week. Unfortunately, I can not reach anyone after hours except the racist maintenance man who refuses to help me and refuses to change my room so Im stuck sleeping in water up to my ankles. My names is J. Byrd. I had a package shipped to them accidentally. Her Location is Uptown Suite's in Austin, Tx on 7812 Clock Tower Dr. Then Michel proceeded to tell me that she personally guarantee that none of my stuff will be lost or stolen by housekeeping or anyone else who works here. I reached out to your customer service line and was ultimately ignored. First of all the notices should have been at least a week in advance for extended guests and POSTED & NOTIFICATION should have been available for guests like myself at least 24-48hrs in advance. I think that is insane my eldest granddaughter was setting in the vehicle watching my eight-year-old grandchild. intown suites fl apartments ga They switched my room and the room I was placed in had bed bugs and I was told that since I complained of bed bugs me and my three kids had two days to vacate. Should this not effect a satisfactory resolution to your complaint, then you can take the matter further by following the company's complaints procedure. Which left me with an exposed mattress throughout the night. I was still charged for a cancellation fee, even though I wanted the room and was late to check in due to my late flight arriving in houston. I come to Austin to work and mind my business.. anderson carolina south Also, for the record the notices was posted TODAY 3/13/2019. He got extremely aggressive and irate began screaming and beating on our door.

Theres no guarantee that anyone wont steal from another person. I know there are Covid restrictions but I dont think its right that the guests are told we have to do our own housekeeping and take our garbage out. The amenities at InTown Suites include fully furnished efficiencies, fully equipped kitchens that include microwave, refrigerator and stovetop, dining area, full size bed, high speed internet, flat TV screens, guest laundry facility, lounge chair, weekly housekeeping, and free local calls with voicemail. intown suites apartments fl rd I would not stay at Inn Town Suites in Savannah. Im still homeless and need somewhere to stay until September.

baton rouge intown suites When is corporate going to step up and fix these huge problems all over there company???? Desired outcome: One doesnt know how another person is feeling or thinking at that moment. When Wednesday would come, I got used to the fact that my room would not be cleaned. It has been months since these rooms have been cleaned. Full REFUND of the money we paid for the Premium Suite. Intown suites in Hazelwood the mangers a sicko raping those women, I expect a response IMMEDIATELY!! I spent close to $2,000 staying with you all and it was terribly disheartening. Submit a complaint and get your issue resolved. I am paying top dollar and not getting what is suppose to come in the premium rooms. Unheard of!!! Hello My name is Patricia Thomas and I am a Manager for a group home called Unique. To say that my stay was disappointing is beyond an understatement. SE Ste 2-1200 suites columbus intown ga states united nelson Again, I am physically disabled and should have had the option for a lower level room. greenville

Atlanta, GA 30339 This is a perfect example of a REALLY bad one! The maintenancan is racist towards white people. We went and made complaints to HR, Customer Service, and now Corporate and still havent spoken to a person about this issue or fixing it. Besides contact details, the page provides a brief overview of the hotelchain and its services. We left your establishment with some of our belongings since we are paid up for the week, and went to another motel for our safety. On 4/15/21 I booked a week stay for 5/10 thru 5/16 at Intown Suites in the Anderson/Clemson SC area. My wife and I left the residence we were staying at because we had a reservation ( Confirmation Number: 3TEALJP89 ) at InTown Suites located on Independance Blvd in Virginia Beach, Va. My wife arrived at 2:52 to check-in for the Premium Room we had reserved weeks ago.

I was VERY RUDELY and ABRUPTLY awakened by the management POUNDING on my door, I SAID just a minute they POUNDED AGAIN (I was TRYING to Dress) I said AGAIN JUST a minute they POUNDED AGAIN and tried to open the door (I had the safety latch engaged) So they were kept out. The Premium Room that we paid $2,382.50 a month for is suppose to have per the website a Recliner chair or sleeper sofa (We have neither in our room). I look forward to speaking with you. And you could never get any help from Why am I doing wrong because I dont want people in my room when Im not present? We would like to speak with someone with authority that can do the right thing and fix the problems at this establishment. I moved into RM 128 at the Intown Suites In Jackson, MS around September 27th. Brat, who is a hotel manager in Marietta Georgia, put my grandbabies and daughter out of the hotel because my granddaughter was jump roping on the outside sidewalk of the hotel. I showed them the delivery information saying it My flight arrived late, and by the time I arrived to Intown Suites, it was 7:30pm, and there wasn't any one to give me a room. What BS. The intown suites extended stay in Pasadena, Texas has the rudest,with no communication skills,PBF ,office manager,I dont see how this company allows this kind of treatment to theyre paying customers,Ive witnessed cold hearted actions to guests.I also have read reviews about her(Martha) rudeness and obviously headquarters are ok with this kind of treatment to customersI just want for her boss to really speak with her about her nasty attitude,if they have spoken to her ,it didnt do any goodI wouldnt stay at that intown suites because of her negative attitude towards the guest..please talk to this rude manager you have working for youI would like a response from someone over her job title. Where it says absolutely nothing about housekeeping policy! So I referred to the paperwork that I signed ( theyre policy) and not on any of the paperwork does it say its policy for housekeeping to enter my room at all. The Receptionist did not return until 4:46. This is the worst hotel ever!! Right away I had a bad feeling about the hotel On Friday August 25 a lady in 312 sink fell off her wall and flooded my room which is 311 and her room 312 I went to the front No matter where you are your rights are important. I showed her in towns policy papers they made me sign (without showing me what Im signing first). All product and company names are trademarks or registered trademarks of their respective holders and is in no way affiliated or associated with any of the companies or government agencies listed on this website. Now I find myself having to walk up & down these stairs with my disability. I JUST had a safety inspection the SECOND ONE in SIX MONTHS (although I was told it happens weekly) yet Im IN the room SLEEPING EVERY SINGLE DAY, so I KNOW thats untrue. The A/C in our car did not work. She put my clients out in the heat with no place to go. Well, needless to say we were there a little after 5pm February 1st and that evening was cozy.. Then next day started off ok till we sat down at table to eat and a cockroach was crawling on the wall, then later another on the floor crawling in bathroom, and another across kitchen floor, and my final was sitting on couch watching TV and I looked down and there was a big very big one getting ready to crawl my foot. Pretty damned sure that racism had nothing to do with his altered state of mind. Head Office Another whiney, narcissistic, self-entitled POS complaining about their own negligence and complete disregard for those around them. Initial complaints should be directed to InTown Suites directly. Full REFUND of the money we paid for the Premium Suite. Im a media professional/independent investigative journalist based in Atlanta. So anyhow we were given a queen bed w/sleeper sofa refurbished and were supposed to have a 2 full beds w/sleeper sofa so I said ok my daughter and I are sharing a bed instead of separate beds and my granddaughter can sleep on the couch. I called the after hours number, and the gentleman was not able to give me my room, so I had to go to another hotel to spend the next 2 nights. intown suites az anderson carolina south

He has been nothing but rude since we checked in and Im disgusted. carrollton intown I have about 6 or 7 clients not including myself. We thought we were paying for a Queen but got a Full Size. This front desk worker Michel told me its policy for house keeping to enter my room unannounced and when Im not there to clean. This means that the service that you will be getting is located in between homes and other apartments. My email is listed, at your request I will give my number. intown The check-out is at 11am.

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intown suites complaints