danco dual flush instructions

I have reached out to our Danco Support team for them to respond back with any troubleshooting tips they have.

It stopped working two days ago. 5.

rking on a toilet is one I hate with a passion because its cramped space and a lot of bending over.

Thank you for taking one of our big worries off our plate.

At this stage, it would definitely be easier to operate. where can i get replacement parts? After trying some troubleshooting steps on my own (such as reseating the housing, adjusting the float, rotating the overflow tube cam, replacing the zip tie), I contacted Danco to get some advice. Snug it in, then put in a gapper and rubber washer that hold it in place. flush valves and requires a 10-inch minimum clearance from highest point of the flush valve opening to the inside of the tank lid.

Please be assured this is not typical of our producRead Moret, and we will share your concerns with our Product Management and Quality Control teams for further review.

We received it within a week and it has been working perfectly since then. To correct this, please try the following: I went to the store where I bought them and they told me there are no replacement parts and so I bought another new unit, which after installing worked perfectly. 1.Shut off the water to the toilet.

Next you snap on the top piece and youre basically done with this part of the install. Rate of flow on refilling allows you to adjust the pressure inside the tank with the twist of a knob. 0000003049 00000 n 0000182253 00000 n Will see how long this lasts. One thing I read before starting and its right there in the instructions snug, not smooshed. For example, Be careful to have a good seal between the toilet outflow gasket (terminology?)

I installed it and it works fine.

I installed 4 of these units in our home. The actual dual flush valve was a little more complicated but, honestly, not by much. 0000010525 00000 n

The permafit silicone seal is also chlorine and chemical resistant and will not warp, ELIMINATES TOILET LEAKS: Eliminates common leaky toilet problems due to a worn-out flapper, handle or faulty flapper chain, DUAL-FLUSH LIGHT-TOUCH BUTTON UNIQUE SPLIT HANDLE DESIGN: The short center button is the Quick Flush setting that uses significantly lower water volumes for liquids and paper this setting is needed 4 out of 5 times.

I really want to love this product as the technology and application are ideal. We are sorry to hear about the situation you are in. sets.

We have been working on upgrades to the HYR270 and will make sure they know of the situation they have encountered. Ive installed a couple toilets (royal pain) and even swapped a toilet valve and flapper out before. 0000232434 00000 n Clearly those blisters were keeping that gasket from sealing and that was my leak. I had to have one of the fill valves replaced due to a failure, and Blue Source/MJSI replaced it without question, not requiring me to ship the broken one to them, nor pRead Moreaying for the replacement to be shipped to me.

This means Ill never be buying another of these, as much as I like them.

About a week later the valve showed up at my door.

The second one has failed just short of six years and I now see that Danco has acquired MJSI and reduced the warranty to one year. Your email address will not be published.

But it seems that the included Zip-Tie isnt as beefy as it could be, I used two 12 inch (I agree that it is overkill but I did not want to come home to a mess one day).

Jerry Schweinhart

Why not put that on the front of the box?

2nd Quick & Easy installation, it took longer removing the old parts than it did installing the new.

fix it.

Ill update my review after its been in use a while.

If you have any Do It Yourself ability at all, you can install one of these without any trouble. After about 6-8 months usage, 1 of the units began leaking water and causing the toilet to refill the tank.

If still there, remove it.

The older one has been working like clockwork since we installed it almost ten years ago, but the newer one developed a problem after two years; the float wouldnt return to the top after a Full Flush, allowing water to continuously leak into the bowl. I have installed these on all three toilets at home and, for the most part, they work well.

Now Im having the same problem as Vincent, March 2017 the button for the small flush is extremely hard to push and has to be helRead Mored in to work. If you are not mechanically inclined then you should hire a plumber to install. If you could please reach out to our Product Support team at 800-523-5135 (option 2) or, t, and we will share your concerns with our Product Management and Quality Control teams for further review. We have been working on upgrades to the HYR270 and will make sure they know of the situation they have encountered. Normally when an issue like this arises there are several reasons the water could be leaking into the bowl.

Snug it in, then put in a gapper and rubber washer that hold it in place.

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The valves sold back then had a 5 year warranty. We purchased 3 of these two years ago to put in all our bathrooms.

Test. We can be reached between 8 AM to 5 PM, CST Mon. Jiggling the housing or repeatedly pressing the Full Flush button would get the float to pop back up, but this became a nuisance over time. Please be assured this is not typical of the HYR270, and we will share your concerns with our Product Management and Quality Control teams for further reviRead Moreew.

It has a plastic fitting that you hand tighten to hold it in place. I followed the instructions to the letter. I will let you know how it works and for how long. Since I cant find anybody in my area that still carries this product line and Im told you folks have no repair parts, I guess Im just stuck with 2 of the 3 units leaking because of flat gasket or seals that look like they have the measles and not fixable. The entire call took less than 3 minutes and Im not convinced she knew anything about troubleshooting this product.

We will send them your way when they are available.

About a year ago I installed 2 of these in our home, along with 1 more in my sisters bathroom and all 3 had been working great. It worked great for a little while, and I like having the dual flush. She suggested I flush the fill valve to dislodge any debris (which I had already done), then she recommended I return the kit to the store and buy a new one as she believes my kit is defective. Cup your hand over the exposed part of the valve and slowly turn the water on going to the toilet.

Lots of adjustments you can make to make it flush correctly. Good Morning Bennie, Good Morning Mike,

We are sorry to hear that you have recently had some trouble with the HYR270. I reached an agent named James who didnt beat around the bush.

0000241915 00000 n Your not saving water when you have to flush 3 times.

It has a plastic fitting that you hand tighten to hold it in place. Simple adjustment for the mount of water used on the number 1 flush setting, for those who like a lot of pressure or for those more concerned with low-flow.

c.) Simple independent adjustment for the Amount of water used on the number 2 flush setting, for those who like a lot of pressure or for those more concerned with low-flow. The other one start auto flushing periodically. We apologize again for experience that you have had and appreciate you taking the time to notify us of the situation.

The second Full Flush button uses the normal amount of water for solids. Just wanted to give kudos to the Danco customer service department for their great service.

cross your fingers.

0000013150 00000 n We are happy to help in any way we can. The older one has been working like clockwork since we installed it almost ten years ago, but the newer one developed a problem after two years; the float wouldnt return to the top after a Full Flush, allowing water to continuously leak into the bowl. By continuing to browse our site you consent to receive our cookies. I had to turn off the water at the valve on the floor behind the toilet.

We stand by our products and strive to have the best product on the market for Read Morethe right price. 0000033608 00000 n NOT COMPATIBLE WITH MANSFIELD TOILETS. Cookie named 'recentproductthree' is not set! Its not so much there to hold the unit down as it is to keep if from coming up. We will pass along the issue you have encountered to our Engineering team and our Product Managers. Naturally though, I installed it on a Sunday and had to deal with the toilet like this for 24 hours before I could talk to customer support about it.

flush valve and requires 10-inch minimum clearance from highest point of the flush valve opening to the inside of the tank lid; Note: Will NOT FIT Mansfield toilets and is not compatible, EASY NO-TOOLS REQUIRED INSTALLATION: Simple Drop-in installation without tools in less than 20 minutes with NO TANK REMOVAL required, BUILT TO LAST: Constructed of durable plastic and the Perma fit silicone seal is chemical resistant and will not warp. Is it true you have no replacement parts for these? One button is the Quick Flush setting that uses significantly lower water volumes for liquids and paper the setting needed 4 out of 5 times.

I love the concept of having 2 options for water conservation.

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thru Fri. at 800-523-5135 (option 2), or if you prefer, you can email, lent Product Support team at 800-523-5135 (option 2) or.

Of course I uninstalled eveything and cleaned everything making sure the issue wasnt a lime/rust/dust issue. 0000003177 00000 n

I discovered that it was flushing and wasting water randomly. February 7, 2017. Thank you for choosing Danco/MJSI products.

I tried the troubleshooting tips but that did notRead More fix it. After the last flush, the valve did not close, and the water keptRead More running but the tank did not fill.

Press down with 2 fingers on the upper edge of the base.

aying for the replacement to be shipped to me.

Do the same with the piston assembly, moving the arm up and down to allow water through. Next you snap on the top piece and youre basically done with this part of the install.

They will look into the issue and see what could have caused the flapper to malfunction. On the bright side my sisters unit still works great.

0000232504 00000 n Lastly my weird wife said that the buttons should be Yellow & Brown for easy identification . Life hasnt been treating us very well lately, everything that can go wrong has gone wrong.

Thank you for reaching out to us. They can be reached at 800-523-5135 (option 2), or if you prefer you can email themRead More at [emailprotected].

Any ideas on hRead Moreow to trouble shoot this?? All had been working flawlessly until recently one of the flush valves would not do the quick flush unless we held the button in. Thank you for taking the time to provide this valuable feedback.

The guy asked me if I had ever checked the gasket inside the unit and I said I never knew or seen another gasket. It appears the blue plunger gasket is the issue although it does not appear that is repairable. ow to trouble shoot this??

The button for the big flush is getting hard and harder to push also. I am a happy customer. 1. We can assure you we have spoken with our Engineering team regarding the previously stated issues. hb```b``f`c`ldb@ !; :{xg}uD .StRvgH+[&/CVmV_1ySK\@R7 g>~;G'gbvv+(6Pi^ RXe. After that, you just snap the control unit onto it.

Jiggling the housing or repeatedly pressing the Full Flush button would get the float to pop back up, but this became a nuisance over time.

For more information see our, HYR270 HydroRight Dual Flush Valve and Push Button Handle. 0000006186 00000 n

Im about to install the dual-flush valve. 0000029408 00000 n

If that doesnt resolve the issue, please contact our Product Support team at 800-523-5135 (option 2) or [emailprotected].

I am overjoyed with the customer service.

I told him I did not expect this since the valve was out of warranty.

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Turn the water back off. 0000150609 00000 n

The second one has failed just short of six years and I now see that Danco has acquired MJSI and reduced the warranty to one year. kept draining small amounts of water.

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4.Wipe down the surface of the valve opening with a cloth soaked in white vinegar to ensure there is no mineral buildup or other debris that could be causing the leak. 6.Add cam adjuster to fill space/ gap between the tabs of the unit and the overflow tube.

$(".read_less_705").hide(); No leaks, fast filling, simple to install, simple to use.

Required fields are marked *. Will see how long this lasts. For more information see our, HYR460 Water-Saving Toilet Total Repair Kit with Dual Flush Valve. I gathered my tools andless than 45 minutes later I was not only done but had everything tested, my tools put away, and the packaging outside in the recycling bin.

So Im now clueless on what to do.

6. Thank you for your feedback and letting us know of the situation you had.

I was dreading this job and kept putting it off; turned out to be super easy. Very frustrating to have a small, non-replaceable rubber gasket causing me to throw the entire unit in the trash.

Just recently the one in our primary bathroom has had an issue. If you could please reach out to our Product Support team at 800-523-5135 (option 2) or, tank is full of water, the pressure to apply on the button to lift the mechanism (i.e.

I love the fact that I have saved a lot of water over the years, but I dont feel good about having to throw a bunch of plastic inRead Moreto the landfill, just because a gasket is worn.

Pros:

The valves sold back then had a 5 year warranty.

3rd The plunger that controls the tank refill is held in place by crimping itself to the refill tube mounted in the toilet tank. I was truly excited about installing this kit, but after only two flushes, the fill valve failed.

0000183033 00000 n 0000014497 00000 n

If not, that is usually the cause of the issue you are experiencing. I wish they offered a kit for those of us who would not mind removing the tank and installing the unit directly rather than depend on the boot to keep a seal to the old flapper valve body.

This has worked perfectly for more than five years Super easy to install. First, I had to extend the tube on the valve to fit in my toilet.

I came home and got the first one I replaced, looked inside and sure enough there was a thin flat washer style gasket, but it looked like it had the measles with small blisters on it. and the (what I assume is a silicone) gasket on the bottom of the device. Home Shop Bathroom Toilets - Danco Flush Valves HYR270 HydroRight Dual Flush Valve and Push Button Handle. PS.

I have rebuilt dozens of toilets. After that it didnt seem like the small flush was any different than the big flush. The Home Depot doesnt appear to carry this brand anymore, so I guess Ill have to go back to Fluidmaster. We are happy to help in any way we can. I bought two sets of these for my home when they were sold by Blue Source/MJSI and had a SIX YEAR WARRANTY. CAN WE USE THIS FOR REPLACEMENT OF GEBERIT DUAL FLUSH TANK FITTINGS ( IMPULS 360 + IMPULS 290 ) ? For more information go towww.P65Warnings.ca.gov.

? Home Shop Bathroom Toilets - Danco Toilet Tank Repair Kit HYR460 Water-Saving Toilet Total Repair Kit with Dual Flush Valve. 0000184380 00000 n The tank fills fast and the bowl has plenty of water.

$(".read_more_705").show(); Unfortunately, customer service was no help.

Good Afternoon Bob,

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I do not recommend.

Thank you for your feedback.

Did so and no leaks.

Just shy of 4 months later the unit needs to be replaced AGAIN because the toilet will not stop running.

Hopefully your product engineers can figure out a economical solution to this sealing issue as the rest of the product performs well.

Because there could be several reasons for this we would like you to contact us so we could help with troubleshooting the problem. d in to work. I then have to turn off the water and turn it back on to get the tank to fill. I really want to love this product as the technology and application are ideal.

I should also remind you of the warranty and if you choose we would be happy to send you new parts or a replacement.

Two seem to be working fine.

I am a contractor and this product does not work! I called technical support to see if there was anything else I could try before buying a new valve.

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