830 north saint mary's san antonio tx 78205

I invited you to visit us on your next trip we know you won't regret it. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). priceline.com LLC is located at 800 Connecticut Ave. Norwalk, CT 06854. and when they do the Director of food and beverage who happens to be filling in because they are short staffed will tell you he's not a bartender and the drinks. Please contact booking.com to book your reservation, Hello and good evening! We have more than 70 million property reviews, all from real, verified guests. Get instant confirmation with FREE cancellation on most rooms! We hope to welcome you back and provide you with an outstanding stay that you deserve! Very disappointed other ndigo Hotels I have been were of good quality. Sign up for email-only coupons, special offers and promotions exclusively from Priceline. Additional charges may apply. Certain services and amenities may be reduced or unavailable as a result. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. There are more places to choose from in the, hawthorn suites san antonio, san antonio hawthorn suites. The staff that is here is super gracious and working very hard, they just need more help! This downtown San Antonio hotel is half a mile from The Alamo. The room smelled like weed and burning incense! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Situated between financial and medical districts, the Hotel Indigo San Antonio River Walk hotel is a grand, Spanish-style villa located directly on the River Walk in our thriving arts community.

However, they are vastly understaffed right now. Dear Melissa B, Your rest and comfort are paramount to us. All rights reserved. What are some of the property amenities at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? First the good things: beautiful building, right on the river. Hotel Indigo San Antonio-Riverwalk has rooms with hardwood floors, free Wi-Fi, and CD players. Get the best deals without needing a promo code! Taxes and fees that are shown are estimates only. Our event spaces host 80 guests, or venture out and hop aboard a water taxi right behind our hotel to meander downstream. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Feel free to use the Hotel Indigo San Antonio Riverwalk meeting space capacities chart below to help in your event planning. Get San Antonio group rates, San Antonio Hotel RFP Request for Proposal, Boutique style property with hardwood floors, Aveda Bath & Body products and spa-inspired showers only, Wonderful pet friendly services serving pets with a welcome biscuit, a doggy bed and canine cocktails at selected hotels. I have alerted the hotel management regarding your comments, and I am positive that the measures that will be taken will avoid similar issues from reoccurring in the future. What are some restaurants close to Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Thanks!

I also messaged the Hotel Indigo Twitter account. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Your feedback allows our management team to resolve problem areas and they welcome every opportunity to improve. Hotel Indigo San Antonio-Riverwalk, an IHG Hotel Features, 830 North Saint Mary's, San Antonio, TX 78205, Nice room, but some oversights on amenities, The room is cute and spacious, but there were some oversights that had us a bit irritated. The staff was friendly, very helpful with area events and things to do in walking distance of the hotel. We are 100% smoke free. Nearby attractions include Hopscotch (0.2 miles), Tobin Center for the Performing Arts (0.1 miles), and Vietnam Veterans Memorial of San Antonio (0.2 miles). I'm sorry to learn that your stay was not as comfortable as it's supposed to be because of the room upkeep and shortcomings in customer service. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. This property has taken steps to provide more sustainable and eco-friendly travel. Hotel chain/brand: Get exclusive access to members-only deals by email. Your question will be published on Booking.com after it's approved and answered. Complete with rude staff, sticky floors, semen and fecal bacteria. Although we have limited service hospitality, we strive to offer a seamless and relaxing stay. Spacious rooms, nice beds, and zero plumbing problems (plenty of hot water), and cold AC. 830 North Saint Mary's, San Antonio, TX 78205, United States of America Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). WiFi is available in all areas and is free of charge. The hotel has a business center and 24-hour front desk. Questions and answers should be property- or room-related.

Definitely NOT luxury! Breakfast and Dinner are both at a cost off the menu, we also do dine in and pick up. PRICELINE, PRICELINE.COM, NAME YOUR OWN PRICE, EXPRESS DEALS and TONIGHT ONLY DEAL are service marks or registered service marks of priceline.com LLC. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. Walking distance to downtown, Alamo, and has River walk access! Our hotel is the perfect place to enjoy a quality stay in an environment conducive to exploring a new sense of community. Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. Guests at San Antonio Hotel Indigo can swim in the outdoor pool or work out in the gym. Pet fee is $50.00 up to two pets, Good afternoon! Thank you! Our San Antonio stay at Hotel Indigo was disappointing.

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I think our room was haunted. They did offer to cancel my reservation at no charge, but it was too late and would have been extremely difficult to find a new place at the last minute. Own or manage this property? Please note that all Special Requests are subject to availability and additional charges may apply. Please ask the front desk and they can show you the way. Thank you. LOL. Guests loved walking around the neighborhood! When asked about it my husband was told that they don't clean on Sunday's but when I asked about it I was told it was for the safety of their staff they only clean after you checkout! If possible ask for a room on the 3rd floor at the ceilings/floors are very thin and in our 2nd floor room we were constantly disturbed by the heard of elephants above, 3rd floor much better Nice pool area (but not many sun loungers! If you booked through us and want to leave a review, please sign in first. We thought we'd treat ourselves to a more expensive hotel and it is a really nice room: very spacious, clean, fantastic location on the riverwalk in walking distance of great nightlife, pubs etc. Very rude, no sorry for the inconvenience. I am sorry that your stay was not satisfactory due to unforeseen events.

All rooms come with refrigerators and seating areas. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Need microwaves in rooms. more. No one will mention that they DO NOT OFFER HOUSEKEEPING!' No parking $49 + tax per day. Does Hotel Indigo San Antonio-Riverwalk, an IHG Hotel offer any business services? Housekeeping only comes every other day. There was a problem loading the reviews. River view rooms are available. Parking is right across the hotel and it is $20.00 a day, in and out parking and secured. To edit a review youve already submitted, contact our Customer Service team. If you are LGBTQ+, or an inconsiderate "pet-parent", then this place is for you. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. I asked was this mentioned o written online or posted somewhere and no one would ord could answer You have to call for trash pickup, fresh towels, and we were without toilet paper!!!! Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The hotel is lovely, Our first room had a Juliet balcony and overlooked the River Walk. Please contact booking.com to make reservation for a room with a balcony. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Only one coffee mug (2 beds) provided. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. One of the drawers in the chest of drawers kept opening.

We work very hard to ensure our facilities and service are superior and we strive to be the best Hotel Indigo around, but I'm sorry to leave you dissatisfied because of the overall cleanliness, noise from above and shortcomings in customer service. I have shared your review with our management to provide a better service in your future travels. Additional charges may apply. Guests are required to show a photo ID and credit card upon check-in. Something went wrong please try again later. language, whether its just a rating or contains comments as well, etc.). Avoid using profanity or approximations of profanity with creative spelling in any language. The location was also nice and within walking distance of the Alamo and some good restaurants and coffee shops. Please enter a valid email address. All content should be genuine and unique to the guest. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Our son was graduating BMT from Lackland Air Force base in San Antonio. Good morning! River view rooms are available. We take feedback seriously and would like to get more info to share this with the relevant teams. Great stay!! . Which room amenities are available at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Approximate prices in DKK for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority.

I asked for a manager and we'll let's say I'm still waiting!

The Hotel Indigo highlights above are subject to change without notice. You can sort and/or filter them by time of year, review score, and more. The hotel has a business center and 24-hour front desk. Unfortunately, we didn't read the reviews prior to booking. Only one person is working registration, so lines are very long. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Your current currency is Danish Krone, Choose your language. and also how much is breakfast? The other thing that irritated us was a random window in the room with no blinds that let a ton of light in at all times. Asked about: Queen Room with Two Queen Beds and Patio Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. The room not very clean, mould in the corners of the bathroom, and lack of maintenance, scratched and old furniture. Yes some of our rooms have balconies and patios.

All rooms come with refrigerators and seating areas. In conclusion: nice rooms, fair rateslousy service. Your current language is English (US), 830 North Saint Mary's, San Antonio, TX 78205, United States of America, Hotel Indigo San Antonio Riverwalk, an IHG Hotel, Hotel Indigo San Antonio Riverwalk, an IHG Hotel has been welcoming Booking.com guests since Dec 5, 2011, Queen Room with Two Queen Beds and River View, King Room - Hearing Accessible - Roll-in Shower/Non-Smoking, Lock in a great price for your upcoming stay. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. All Rights Reserved. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Contributions should be appropriate for a global audience. The chart provides the cheapest public rates available by room type. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. However, I understand you were let down with your check-in experience, the room condition, and the service provided by our staff. Is Hotel Indigo San Antonio-Riverwalk, an IHG Hotel located near the city center? The staff , the valet & the restaurant staff were that of a 5 star hotel, The hotel rooms was not what you paired for the , it need a lots of repair the door came off the hinges in the bathroom the balcony was so nasty you couldnt enjoy it for all the birds poop & spiders webs on the walls and windows. Our upscale, beautiful boutique hotel is appropriately located on the Museum Reach of the world-famous River Walk. Private parking is available at a location nearby (reservation is not needed) and costs USD 49 per day. We have created a plan to improve our services and offers. Yes, it is 0.5 miles away from the center of San Antonio. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Yes, there is a gym/fitness area available on-site at the property. It is our goal to consistently provide exceptional service and comfortable accommodations to all our guest. Bad service, dirty and lack of maintenance, looks old. Riverwalk. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Reviews are most valuable when they are original and unbiased. During check out the "supervisor" could care less to address my concerns. We're near many of downtown's popular attractions, including the Alamo, with easy access to the Blue Line Trolley. The San Antonio Art Museum and the Henry B. Gonzalez Convention Center are both 1.6 km from Hotel Indigo. There was a used bar of soap still in the shower - super gross. Good morning! * They eventually left the hotel but our night was ruined. You will want to choose a room that includes river view in the description. Respect the privacy of others. All sales final. The remote was missing. Best Regards, Jenilyn J Case Manager IHGService. Case Manager IHGService, The hotel is lovely but we had fighting neighbours. Hotel Planner specializes in San Antonio event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows. This downtown San Antonio hotel is half a kilometer from The Alamo. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The hotel is in a complete disarray undergoing renovations. I send your message to our maintenance managers to be evaluated. Southern dishes are served at Phi Restaurant and Bar in the hotel lobby. Thanks! We were there 5 nights, asked for a room refresh 4 times, and received it twice (once without asking). Guests are required to show a photo ID and credit card upon check-in. Booking.com does not accept responsibility or liability for any question or answers. Southern dishes are served at Phi Restaurant and Bar in the hotel lobby.

Hi maboutte29, Thank you for your recent stay and for sharing your feedback.

Get the travel advice you need. Please dont include personal, political, ethical, or religious commentary. When arrival room check in was at 3 pm, it was 4 pm and did not get a ETA on when the room might be ready, just a sit in the lobby we will let you know. Many thanks, Jonathan A Case Manager IHGService. Hello K5386RSdennism, Thank you for your stay and for taking the time to leave us feedback. Your contribution should be yours. ), Hi carpOt_13, Thank you for your stay and for writing us about your experience in Hotel Indigo San Antonio-Riverwalk. BUT our neighbours had a violent domestic dispute at about 2am, shouting and threatening to kill each other. Yes, there is a pool on-site at the property. During check in they are more than happy to Inform you that you will have to pay $50 per day for parking! How old do you have to be to book a room? Please note that a maximum of 2 pets is allowed Please note, parking is valet only. After their trip, guests tell us about their stay. The modern rooms feature 42-inch flat-screen cable TVs. Copyright 19962022 Yes with several caveats. Yes, guests have access to a pool and a fitness center during their stay. For example: 1 - It took two days to have an extra blanket sent to our daughters room. Great stay - would recommend if staying for BMT or any visit! Hotel Indigo San Antonio-Riverwalk has rooms with hardwood floors, free Wi-Fi, and CD players. Can advisors add a surcharge to cover credit card fees? Colonial Spanish flavor with stucco exterior, red tile roof,riverview courtyard, palm trees, pool & sundeck. Booking.com. When I found the car amount of negative reviews prior to booking, I messaged the IHGService Twitter account - they have never responded. The one attendant referred her to the other attendant who said (while standing at the desk) I dont work at this desk. The experience you described certainly isnt what we want for any guest. Tripadvisor performs checks on reviews. This is the version of our website addressed to speakers of English in the United States. WE HAD TO CLEAN OUR OWN ROOM. I know that this can be upsetting especially when your trip was supposed to be a relaxing one. Way understaffed so check in took over 12 hourz. Both the pool and patio areas need umbrellas. We ended up booking a total of 44 rooms, with different checking-in check-out days, times, people, etc., and Steve has been awesome to work with. priceline.com is part of Booking Holdings, the world leader in online travel & related services. Hotel Indigo San Antonio Riverwalk, an IHG Hotel has been welcoming Booking.com guests since Dec 5, 2011 I shared your concerns with the hotel management, and I'm certain that they'll look into addressing the issues you raised so they won't occur again. 2 - one morning we tried to order breakfast @10:33am. 1563710,1565870,1568250,1565670,1535640,1553180,1568250|3,1563710|6,1563880,1557080,1561630,1542630,1548020|4,1565080,1565870|4,1566560,1550830,1542720,1561220,1550830|3,1563710|2,1561950,1565870|2, Hotel Indigo San Antonio Riverwalk, an IHG Hotel (Hotel) (USA) Deals, San Antonio Missions National Historical Park, The Alameda National Center of Latino Arts and Culture, Personal or sensitive info (e.g. Is parking available at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Your site was a huge success for me and I will definitely use it again. Once a Houseman brought towels and changed 1 trashcan. The staff at this hotel is very friendly and helpful. Contributions should be travel related. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Also, Steve is making special arrangements for an "after hours" tradition.I need to make group reservations at least twice a year and I now have a website that makes that a whole lot easier!". Ideally, we'd publish every review we get, positive and negative. We only got refreshed linens twice in 5 nights. You can locate the riverwalk by exiting our hotel, there you will find a staircase that leads you to the river and from there you can walk to the Aztec Theater. Error: The front desk staff was pleasant, but about half of their promises were never realized - including a requested call from Amanda the manager (who "is really good about calling back", according to the staff). The room was refreshed, but the cup never. We have designated areas for smoking. This experience is absolutely not worthy of the "Hotel Indigo" brand - not luxurious, not attentive, mediocre service, at best. Sign up and we'll send the best deals to you. Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests. While our room was nice, the service throughout the hotel was terrible. Situated between financial and medical districts, the Hotel Indigo San Antonio River Walk hotel is a grand, Spanish-style villa located directly on the River Walk in our thriving arts community. Room dirty / floors filthy. And then when we woke up in the morning, there was no regular coffee in the room. I have shared your comments to our hotel management to address this immediately and I am confident they will take steps so this doesnt happen again. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. There were all kinds of concerns, but they were either not interested in helping, or unable to help. *Priceline Name Your Own Price and Express Deals services are different from published price services. The hotel is a 10 minute drive from the San Antonio Zoo and Aquarium. The most helpful contributions are detailed and help others make better decisions. The most helpful contributions are detailed and help others make better decisions. Select dates to see this property's availability and prices. "Super Friendly Staff Renovations were on the Extreme End.". Hotel Indigo. This lets us know our reviews come from real guests like you. Despite some of the services not meeting your expectations, I hope you choose IHG still on your future travels. . Below are the meeting, banquet, conference and event spaces at Hotel Indigo San Antonio Riverwalk. (There were no extra rooms available, so we were stuck in that room) I moved the dirty cup to the sink in the first day. Once a cleaning lady brought new towels (had to ask twice). Service animals complying with ADA Title lll regulations are allowed. That's how we know our reviews come from real guests who have stayed at the property. This service may contain translations powered by Google. Refrigerator (minimum cold) leaked water on floor. Which popular attractions are close to Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Having said all of that, the room was clean and the bed was comfortable. Booking.com does not accept responsibility or liability for any reviews or responses. The pool could have been cooler. Exact hotel, airline and rental car company are shown only after booking. Early check in may be available if requested at the front desk on the day of check-in. Beds were made daily and fresh towels provided daily. Our hotel parking has been reduced to $20+ Tax.

Booking not found double-check your booking number and PIN then try again. Children 18 and above are considered adults at this property.

ATM: Need cash? All material herein 1998-2018 priceline.com LLC, all rights reserved. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. I shared your comments with hotel management. Hi on the booking it says breakfast included. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Late check out may be available if requested at the front desk during your stay. Asked about: Queen Room with Two Queen Beds A look at what went into Scenic Group's planning and execution of the sailings that include a visit to the Floriade flower show Summer reading assignment: Autobiographies by Chris Blackwell and J. Robert Harris reveal as much about the world as any travel Hotel Indigo San Antonio Riverwalk Cancellation Policy: 408 East Houston Street, San Antonio, TX 78205, 217 N St Mary's, San Antonio, TX 78205-2303, 207 N St Mary's St, San Antonio, TX 78205, 601 South St. Marys Street, San Antonio, TX 78205-3432, Operational woes could cost this airline the most, Here's how to add a credit card surcharge, A Floriade river cruise grows in the Netherlands, Uniworld Boutique River Cruise Collection, Hotels Near Popular San Antonio Attractions, San Antonio Botanical Gardens and Conservatory, Hotel Indigo San Antonio Riverwalk GDS Codes, Common Area Internet Access (High Speed & Wireless). Coffee Maker dirty / AND no coffee. All distances are measured in straight lines. Copyright 2022 Northstar Travel Media, LLC. Outdoor Pool8am-10pm. IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and guests can expect to see enhanced procedures, which may include: face covering requirements, various ways to reduce contact throughout the hotel, social distancing measures within public spaces and procedures based on local authorities guidance and/or advice. They responded that everything would be great, and to check with the local facility with concerns. What food & drink options are available at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Are there any historical sites close to Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? All rights reserved. Our hotel's local artwork showcases the area's symbolic bridges, while the outdoor pool, terrace and guest room balconies offer views of the river that shaped our neighborhood. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our hotel's local artwork showcases the area's symbolic bridges, while the, Plaza Wax Museum and Ripley's Believe It or Not, San Antonio Henry B. Gonzalez Convention Center, Guadalupe Cultural Arts Center Visual Arts Gallery, BW Premier Historic Travelers Hotel Alamo / Riverwalk, Home2 Suites by Hilton San Antonio Riverwalk, Wyndham Garden San Antonio Riverwalk / Museum Reach, Need sleeping rooms?

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