and cannot be the same. Original transaction was not a billing agreement. If you receive this system message, we would suggest that you refer to our system monitor page (http://www.sagepay.com/system_monitor.asp) for more information. Thank you for your reply. The Apply3DSecure field can only contain the following values: 0: Use the default setting on the Sage Pay System, 1: Force 3D-Secure checks and use appropriate rules 2: Force NO CHECKS for this transaction and always gain and authorisation 3: Force 3D-Secure checks but DO NOT apply rules and always gain an authorisation If any other characters or spaces are being passed or provided, then you will receive this error code and message. cannot be before this month. VGA card not supported by UEFI driver (weird pixelation????) You may need to zero pad your ip address so that each number block contains three digits. The vendor does not match with the vendor who registered the token. We could not process your message, please check your integration settings or contact the support team. Please check the related transaction is a AUTHENTICATED transaction. This field should only contain alphanumeric characters and must be 100 characters or less. The deferred transaction has been successully released and will be sent for settlement. You must ensure that your code is sending a valid amount within this field formatted to the correct number of decimal places for the chosen currency. Please redirect your customer to the ACSURL, passing the MD. Select Device Manager in the results and when it loads expand the Display Adapters node. The ephemeral port range depends on the server operating system that the client operating system is connected to. Problem: This payment method is not supported by our system Only zero or positive integer. The Transaction was Registered Successfully. Cost of Item n including tax: Total cost of item n. Please refer to the integration documentation for more information. Please check to ensure that a Vendor name is being provided with each transaction as this is a required field. The card scheme requires you to pass the 3D-Authentication process in order to proceed with your payment. The GiftAid field can only contain 1 (Allow Gift Aid) or 0 (Do not Allow it). An active transaction with this VendorTxCode has been found but the Amount is different. The Contact Number contains invalid characters. Visa Electron cards work similarly to a Debit card, but require that all funds be available at the time of charge. Unable to find the transaction for the or supplied. Until I get a response, is there anything else that I could be looking out for? The authorisation process took longer than expected and therefore the Sage Pay system had timed out the transactions. Either the currency requested is not available for this payment system, or the supplied combination of currency and paymentsystem is not available for this vendor account. The GiftAid flag is invalid. Follow the steps to solve this issue . No further action needed. The ClientIPAddress format is invalid. If you do not provide this value, you will receive this system message. This system message is only generated if you have integrated using the Direct method where you are collecting the card details to send across to Sage Pay. Easiest way is likely hit the Windows key (Windows 7 through 8.1), and start typing Device Manager. If the card being used is a newly issued card it is likely yet to have been added to our systems. Invalid command. A valid value is required in the format 123.123.123.123. The server received an invalid response from the upstream server while trying to fulfil the request. The Contact Fax contains invalid characters. whose number you've supplied in the CardNumber field. If this error message has only appeared on one transaction, then please retry the transaction again. No spaces, hyphens or other characters or separators. The vendor account does not support direct refund. The syntax of the request was not understood by the server. There are a few different reasons that you might get this response when a payment fails: Some debit cards require a PIN to be entered. If you are RELEASE a transaction after it has been ABORTed, you will receive this system message. The related transaction that you are attempting to send a RELEASE or ABORT POST to is not a DEFERRED transaction. The CV2 value can be found of the back of the signature strip for most card types and will consist of three digits whereas an American Express card type will consist of four digits and this will be situated on the front of the card. Also here is some document on how to fix the problem you are having right now. You will need to ensure that the card number that has been entered on the payment pages is a valid card type. The BillingPostCode field which you have provided is longer than what is allowed. E.g. If you are using our Form integration method, you may also sometimes receive this message if your Encryption Password is incorrect, so we would suggest you check this information as well. The DeliveryFirstnames value is Too long. Selecting this option will clear the SD card in a few seconds. You must also ensure that there are no spaces within this card number. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. The only exceptions that can be provided as characters along with letters and numbers are hyphens(-), underscores (_) or full stops(.). Please check the data you are posting through to Sage Pay and ensure that the Amount field is being passed. If you are providing a value which has more that 10 characters then you will receive this system message. This is a notification system message to inform you that the transaction was cancelled by the customer. You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. The Authorisation attempt was Declined by the cardholder's card-issuing bank. The amount value is invalid, this value must be no more than + or - 15% of the original value. The DEFERRED transaction you are attempting to RELEASE has already been released. You will need to check your code to ensure that you are providing us with a Billing Address field confirming the customer's cardholder address to where the card is registered. The RelatedVendorTxCode does not match the original transaction. If this value is incorrect or invalid, then our system will be unable to identify the original transaction. The Authorisation was Declined by the bank. The VendorTxCode has been used before for another transaction. The transaction you are attempting to REFUND has already been fully refunded. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. Currency fields should contain 3-letter ISO 4217 codes e.g. The TxType requested is not active on this account. All previous AUTHORISE requests in total must not exceed the 115% value and any further AUTHORISE requests will be denied if they exceed the maximum limit. f: Alt+Tab to a popped up window name 'Message" which contains the following. Cannot create the new user. You will need to ensure that your code is sending the correct transaction details. The BillingAgreement flag is invalid. This can be done within the My Sage Pay admin area under the Account administration section. The Authorisation has been rejected by the Vendor due to insufficient authentication. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. Please select the card type you would like to use for the transaction. You will need to send the long card number only which is situated on the front of the customers card. You can only AUTHORISE an AUTHENTICATED transaction up to 115% of its value (with all previous AUTHORISEs against that transaction taken into account). The AccountType is not setup on this account. If the VendorTxCode matches that of a previous transaction registration for a successful transaction against your account you will receive this error message. If you send an AccountType parameter with your POST, you must have an equivalent merchant account set up to handle that type of transaction. Please contact support to re-enable this functionality. The TxType field should always contain the type of transaction request that you are wishing to perform including values such as PAYMENT, DEFERRED, AUTHENTICATED, REFUND etc. You will not be able to perform a RELEASE against a DEFERRED transaction that has already been released. Thereafter, find BIOS Mode to check whether your Graphics Card supports UEFI, EFI (Extensible Firmware Interface), or BIOS. This URL must be http:// or https:// and be less than 255 characters long. The card type field contain a value which specifies the card that is being sent to us. The RelatedTxAuthNo does not match the original transaction. Please ensure you send exactly what was provided to you by your bank during your Code 10 check. Making statements based on opinion; back them up with references or personal experience. There is no such username associated with your account. If you are attempting to perform these functions automatically (i.e you are performing any of the above outside of the My Sage Pay admin area) then you will need to submit the VPSTxId of the original transaction in a field called RelatedVPSTxId. This is a required field and needs to be sent with every transaction you register with Sage Pay. If you attempt to refund in another different currency to the original payment then you will receive this system message. Share Improve this answer Follow answered Nov 28, 2018 at 14:06 snack_overflow 536 2 11 27 For example, it cannot archive an incomplete transaction into the reporting tables. You are receiving this system message because your transaction does not include the TxType field when being posted to Sage Pay. The card number has failed our validity checks and is invalid, Merchant session key or card identifier invalid, Operation not allowed for this transaction, This refund amount will exceed the amount of the original transaction. "card not supported" on a credit card machine Credit Card Processing Blog If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. You cannot set the administrator password using vspaccess. This error message is presented for transactions processed through the Form integration method only and occurs when the Encryption Password being used does not match the password that we have registered in our system. In this case, you will need to use another card to make the purchase. The specified and combination is not valid, or the user may be locked out. If you do, then the payment page will display the relevant text to provide the shopper with the option to allow GiftAid to be applied. The Failure URL value will need to be provided within your crypt string when posting your transaction registration. You will need to check your code to ensure that your server doesn't send more that 10 characters within this field. When the card number is entered into the Opayo system we use the range to identify the card type, and validity of the number before processing the transaction. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. The Amount value contains a decimal point. The request was unsuccessful because the server can not support the functionality needed to fulfill the request. Incorrect Fixed value entered. Furquim, 597 - Bonfim Paulista, Ribeiro Preto - SP Gateway Timeout : The upstream server failed to send a request in the time allowed by the server. 3D accelerator card is not supported! This field is numerical only and can only support values from 0.01 to 100000.00. The encryption method is not supported by this protocol version. If you are wishing to use custom templates, you will need to download the relevant files, amend and send over to use to be uploaded. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. This will be required if you have AVS turned on within your Sage Pay account. Some debit cards require a PIN to be entered. You will need to check that this field is sending the correct reference. You will need to use the previous card if this was a replacement card issued by your card-issuing bank. You will need to check your code to ensure that you have supplied this value in the Vendor field. From System Information; Step-1. cannot be before , please check. You may need to zero pad your subnet mask so that each number block contains three digits. The IP address of each new server you POST from will need to be registered with Sage Pay. If you did not provide a vendor name, then it would have been supplied by Sage Pay. There is not really any big negative to having the CSM enabled. Only whole numbers of Yen are acceptable. You will need to ensure that the start date selected is not later than the current date. 5. If you are being presented with this error message it indicates that you are generating a VendorTxCode that matches that of a previously successful transaction against your account. You must enter the address to which the card being used is registered in the card address box provided on the payment page. This URL must be http:// or https:// and be less than 255 characters long. You do not have any Custom templates uploaded onto your Sage Pay account and have selected to use the Custom templates option within your live My Sage Pay account. More than 50,000 rows returned. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. You must provide at least one ##### element within ##### node. So far the gatway has been working as expected with failed payments, showing a failed payment message on the checkout page as either the card was declined or the card range was not accepted. Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. Your deferred transaction was Aborted successfully. This could be due to several reasons such as funds not being available, spending limit may have been reached or bank account has been closed. You are only able to refund in the same currency as the original transaction. HTTP Version Not Supported : The server does not support or is not allowing the HTTP protocol version specified in the request. Any current video adapter will meet this spec. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. This system message is only generated if you are using the Direct integration method and the card type field you are submitting to us is the incorrect length. I need the MLNX_OFED for the infiniband network card works properly. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number. vegan) just to try it, does this inconvenience the caterers and staff? The BillingAddress field, if provided, can only contain a maximum of up to 200 characters. To learn more, see our tips on writing great answers. Client IP address is restricted by the vendor. You must ensure that you are sending the name of the cardholder only within this field and that no numerics or invalid characters are being posted. All cards issued are part of a range - this is defined by the first 9 digits of the card number. The primary admin user cannot be deleted. This vendor's rules require a successful 3D-Authentication. Please use the mobile device. The VPSTxId uniquely identifies the original transaction which you are attempting to REFUND, REPEAT or AUTHORISE through the Sage Pay system. You are attempting to POST data to a Sage Pay Service that does not exist or is not currenctly available. Your system should be storing this information and be retrieving it from your database when performing the above actions. The Tranaction is not in a DEFERRED state. You will need to check your code to ensure you are capturing the correct value being returned from Sage Pay and also that the VPSTxId you are submitting back to Sage Pay is correct. More information on the different TxTypes can be found within the protocol document. The Amount you are passing has more digits after than the decimal point than is allowed. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction to which you are performing this REFUND, REPEAT or AUTHORISE. You will be able to locate the required Protocol and Integration guidelines for each solution under the Downloads section on the Sage Pay support web site. You cannot execute the specified command without administrative privileges. The command passed in the parameter was not recognised. The VendorEMail field can only ever contain a maximum of up to 255 characters and if you pass more than this within this field, you will receive this system message. bloomfield, nj water meter replacement. Any other characters or lengths will produce this error. The following currency code(s) are either not valid or not supported:. You will also be able to contact Sage Pay support and provide them with the card type, card-issuing bank and the first nine digits of the card. The SecurityKey value should contain 10 alphanumeric characters and you must always pass this value within the RelatedSecurityKey field when posting your transaction registration over to Sage Pay. Surcharge value for percentage cannot be greater than 100. Also check to see if you have submitted the full VPSTxId, including the hyphens and curly brackets. Support Technical Support Cleaveland-dreadmistOctober 14, 2020, 4:22pm #1 I was playing the game until 07:00AM wich practicly was when servers went offline. The client failed to send a request in the time allowed by the server. The user must have access to the specified . Please ensure that you are posting this field with each transaction and that you use the correct value. When sending your transaction registration POST to Sage Pay using the Direct solution you will always need to send a card number as you will be hosting your own payment page. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. 3D-Authentication failed. If a card ExpiryDate value of 1509 was passed this would generate this error code. You have not passed the 3D-Authentication process which is required in order for this transaction to proceed with your payment. 4021 : The Card Range not supported by the system. - Opayo The Authorisation has been declined by the bank. The PaymentSystem is not supported on the account. Invalid system used for the related transaction. The create token value is invalid, should be either 1 or 0. The Billing Address2 contains invalid characters. The expiry date of the credit or debit card must be entered in the expiry date box provided on the payment screens in order to continue with the transaction. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), MAESTRO (UK & International Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. Please supply ISO 4217 standard currency codes. Explanation: The card number you have entered is not supported as a card type on the Opayo system. Open the Run Dialog Box by pressing the Windows + R button of your device keyboard, type msinfo32 on the Dialog Box and press enter to open the System Information window of your device. What is the problem? You will need to check your code to ensure you are submitting the correct VPSTxId relating to the original transaction. You will need to ensure that the Amount field value which you are submitting is between 0.01 to 100000.00 or equivalent for other currencies. You will need to try a different card type. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). The Currency fields should only ever contain the 3-letter ISO 4217 codes and a valid currency code type that has been set up on your Sage Pay account. The Billing Address contains invalid characters. You will need to check your code to ensure that you server doesn't send more than 200 characters each time. To review, open the file in an editor that reveals hidden Unicode characters. This is a mandatory field an you will need to ensure that you are proviinge us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. 123.456 instead of 123.46, then you will receive this system message. A valid ##### value is required, this should be either ##### or #####. Invalid Amount field format. You have entered an incorrect value for the card security code which is invalid. How can this new ban on drag possibly be considered constitutional? Provided vendor name does not exist in the system. The post code value must be that to where the card being used is registered in order for the transaction to continue. If you receive this error, then the Vendor account has not been successfully set up on the Sage Pay servers. 4021 : The Card Range not supported by the system. HTTP: How should I respond to "Range: bytes=" when Range is unsupported? Check the content of the field you passed to ensure the e-mail address is valid. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. If however the card being used for the transaction is not new the number is simply not supported on our system and another card will need to be used to complete the transaction. In the new Run window popped up, type msconfig, and hit Enter. The CustomerEMail field, if supplied, must contain a valid e-mail address which is less than 255 characters long. This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. Set up card types and card numbers | Microsoft Learn The PaymentSystem used for the original transaction does not support repeat transactions. Unfortunately, you are unable to reverse an aborted transaction and if you need to release the transaction, you will need to put through the transaction again. The Delivery Phone contains invalid characters. It should contain no more than 40 characters consisting only of letters and numbers matching the value passed for the original transaction. The start date you have supplied is after the end date. The DeliveryAddress field, if provided, can only contain a maximum of up to 200 characters. The CardNumber field provided does not contain a valid card number and may contain characters other than numbers such as letters. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. You will need to check your code to ensure that you are not sending more than the maximum value of 100 characters. The Card registration has been successful in exchange for a token. The required service is not available or invalid. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. An active transaction with this VendorTxCode has been found but the some data fields are different. The Authorisation has been declined by the bank. Why is my graphic card not supported by my computer? - Quora If no value is entered here you will be presented with this error message. The currency field can only accept the ISO - 4217 codes. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). We also return to you the 2 digit Decline Code from the bank. element is only required for a Streamline merchant number. Please contact support to re-enable this functionality. The ApplyAVSCV2 field can only ever contain the following four values : 0: Use the Default setting on your account 1: Force the AVS/CV2 checks and use the appropriate rules 2: Force No Checks for this transaction and ignore the rules 3: Force the AVS/CV2 checks but DO NOT wish to apply rules. Any other values or characters will not be allowed and will result in this error message. If your post code is longer than 10 characters then please just enter the first 10 characters in order to continue. You must provide the first 9 digits of the card number in the field. If you are providing a value which has more that 20 characters then you will receive this system message. All issue numbers must be entered exactly as they appear on the card, without spaces (either 1 or 2 digits). You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. There is no issue with the payment process as this would have be caused by the customer clicking on the Cancel button on the payment page. You will need to check your code to ensure that you are not send more than this. The currency field will dictate what currency is being processed through your Sage Pay account and must be included in the post. The Transaction type does not support the requested operation. Is it possible to create a concave light? A transaction is unable to be registered without this information. - the incident has nothing to do with me; can I use this this way? The request was unsuccessful to the server being down or overloaded.
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