Have relevant examples and situations that you can draw on to respond to questions. when we expect a large number of applications. Its worth contacting them at this point to: We need to do screening checks to confirm certain things about you. Graduates receive a competitive salary, study support and a permanent role upon completion of the program. Copyright 2015 NSW Public Service Commission. Give an example of a situation where you provided services that were customer-focused. Includes resources to help managers become disability confident, inform employees with disability, and how to make workplaces inclusive for people with disability. businessobjectives and opportunities for improvement 5.0 | 1 review. Explain what attracted you to want to work for the NSW Government. Stage 1: Online application. Test your computer equipment before you start. This will help you understand your many employer obligations, including tax and superannuation. your career objectives - "Where do you see yourself in . dealing with a question or complaint for a customer service-focused job. contact you to make sure you want the job, discuss and agree on the conditions of your employment, ask you if you need workplace adjustments to help you do the job, talk about other arrangements like flexible working. However, candidates will need to pay for the following, should they be progressed fully along the recruitment process: Staff may be required to work a minimum 3 hour shift up to 7 hours per day depending on need. In this stage you will be asked to provide information about your experience, interests, and education. Check the advert and role description of the role to find out more. As an agency within Department of Customer Service (DCS), Service NSW offers flexible working, competitive pay and conditions, and support employee health and wellbeing. Think about what you did in other jobs and your achievements. Careers at TAFE NSW - TAFE NSW Applying for a role in the NSW public sector might seem like a long process, but these resources are designed to help you at each stage of the process. Permanent Firefighters - Fire and Rescue NSW If you have any questions or would like guidance on the recruitment process, please contact the SESLHD Aboriginal Employment Team via email to: SESLHD-AboriginalWorkforce@health.nsw.gov.au Copyright 2015 NSW Public Service Commission. Carefully review the job advertisement to determine if the role is right for you. Before your assessments you should: If you are one of the candidates most suited to the job, we will contact your referees. Personality questionnaires are useful to gauge how likely you will fit in a job or team. All rights reserved. Consider using a recruitment process flowchart to highlight the critical stages of recruitment and communicate important information. Example: Responding to a targeted question about your interests. We have opportunities at senior, mid and junior levels. Each test measures something different according to the scenarios they contain. Please note that if your application has progressed for the social work stream, as well as another stream, you will be required to complete two different assessment centres. analysis, design reengineering to support business process improvement and This builds confidence in understanding how personal information is handled within the workplace. I look forward to working with Pulse and the team in the new year when we start hiring again! show why you are a good fit for the agency and NSW Public Service. Our library opening hours are between 8.30 am to 8.30 pm. Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. Temporary and casual roles may be suitable for time limited working visas. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. Steps of the recruitment process. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. Recruitment offers a great opportunity to build workforce diversity whenever a vacancy occurs. We embrace diversity, celebrate our differences and inspire each person to be their authentic self at work. a case study exercise where your group responds to a brief on a realistic business scenario. If you gain a place in a talent pool, well done! Most assessment activities are timed, and are likely to include reading from a computer screen or paper. Closing date:Monday, 13th March 2023. support@jobs.nsw.gov.au . calibrated against core values of passion, teamwork, and accountability to Please read and understand NSW Health policy directive. Our diverse candidates will experience a fair and merit based recruitment process and we will make any adjustments needed, both in the recruitment process and on the job. Undertake analysis on a range of business process identification, modelling, providing coaching to a team member for a manager role. Information for graduates with disability. Assess candidates using multiple assessments to provide a solid evidence base for your selection decision. presentations or written exercises. We have extra information for Aboriginal candidates and candidates with disability to assist you in applying for the program. You usually have a limited time to do the task. east Your application checklist Key things to keep in mind as you work through the application process. Sydney, NSW, AU. Fact Sheet - Applying for Government Recruitment Information All rights reserved. Test your computer equipment before you start. Relate your skills, experience and passion to the specific job. The Strategic Workforce Planning Framework and planning cycle. In this stage you will be asked to provide information about your experience, interests, and education. Industry: National Services & Agencies. We will tell you if you are successful or not or we may offer you a place in a talent pool. Work at TAFE NSW opportunities. Targeted / Identified: Role: Process Improvement Coordinator. You will work within the recruitment team, placing staff across our 27 hospitals, 11 multipurpose centres and 43 community health clinics. They usually involve completing several assessments over a part or whole day. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. We provide acute and sub-acute hospital care, mental health services, community health, Aboriginal health, public health, and research. Occupational Assessment, Screening and Vaccination against Specific Diseases - this is a Category B position. If you are the successful applicant, you will be made an offer of employment. Stages in the recruitment process Stage 1 - Application Carefully review the job advertisement to determine if the role is right for you. They may be written or presented through video or audio format. Candidate documents are not kept for future jobs. The country has a GDP per capita of US$53,799.94, and an average salary of AU$82,436 a year according to Living in Australia, and with high living costs in major towns and cities, the country is an . Set clear criteria for talent early on in the recruitment process and be consistent with the questions you ask each candidate. This means you have met the job requirements and may be considered for similar jobs for up to 18 months. You can use this time to research and prepare your proposal, analysis or response. Our work is continually All new roles must have a defined level, grade, and position before the recruitment and selection process begins. Find a job in the NSW public sector | Service NSW We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Prepare your answers in advance and practise out loud how you'd respond. Permanent Firefighter Recruitment FAQs - Fire and Rescue NSW A career at the Department of Customer Service (DCS) allows you to serve the people of NSW. upload your CV. All assessment centres will be conducted virtually via Zoom video conferencing software. Following a recruitment process an applicant may make an access application under the GIPA Act seeking access to government recruitment information. at $81475 base plus superannuation. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. 3. Your application should include responses to the targeted questions and your resume / CV. Manage a portfolio e.g. assessment centres. Information on all the stages of our recruitment process and what will be expected of you. All rights reserved. Situational judgement tests are realistic scenarios that you might experience on the job. The Leadership Academy delivers trusted leadership development programs that transform the individual and their teams to deliver benefits for the people of NSW. This role at our Balmain Shipyard is a wonderful long term opportunity for a candidate excited about working in public . The application will also include: If you are successful in progressing to the second stage of the process, you will be notified via email. 7. Information for NSW Health immunisation providers, Your Room - Information about alcohol and other drugs, Preconception, maternity, and child and family health, Interpreting/translating and multicultural health services, Centre for Medicinal Cannabis Research and Innovation, Policy directives, guidelines and information bulletins, Government Information Public Access Act (GIPA). Shift your thinking from what you want from candidates to what you have to offer to attract interest from job seekers. are applied To be Hunter New England Local Health District provides public health services to the Hunter, New England and Lower Mid-North Coast regions. You do not need to attach a resume or cover letter. If this is the case, we will make this clear in the job advertisement. We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. Is this the next step in my career journey? You will also be invited to book into a virtual assessment centre. Identify the hiring need. Access information and policies on remuneration frameworks, relocation expenses and work level standards for NSW senior executives. Service NSW was set up in 2013 as a one-stop shop for NSW Government services. Our recruitment process is in line with the Government Sector Employment Act 2013. More than 100,000 people work in or directly with NSW Health, across 15 local health districts, NSW Ambulance, NSW Health Pathology, Sydney Children's Hospital Network, Justice and Forensic Mental Health, Agency for Clinical Innovation, Bureau of Health . Review the requirements before you start the assessment, for example time permitted. Our recruitment processes help you to show how you are the person best suited to the job and the agency. You may also be able to attach a resume (no more than five pages) and cover letter (no more than one page) to your application as separate files. Employment Type: Various Permanent and temporary opportunities. A good place to start to guide you through the hiring process is business.gov.au - Hiring employees. Sydney. Be specific dont tell us what you think you might do in the situation tell us what you did. Recruiter: usually affiliated with HR and responsible for the HR recruitment process. Merit based stages Learn more about STEP 3 STEP 4. Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging. You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). Below is a general guide to our recruitment process: Recruitment times can vary and may take longer if we receive a high number of applications. Line manager: sub managers within the same department. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. Personality questionnaires are useful to gauge how likely you will fit in a job or team. NSW Fire Recruitment Interview Process Format: Candidates will face questions from four different two-person panels to ensure divergent opinions determine the best candidates for the role. Role:Process Improvement 03/03/2023. How to report serious wrongdoing in the sector. Very impressed with Pulse Recruitment's team's attention to the job brief. Tell us about any adjustments you may need for the assessment process. Employee Recruitment Policy Sample Template | Workable Legal directions made by the Commissioner to agencies from 2013 to now. Recruitment and Discrimination - Case Update - Griffin Legal This is where we ask all candidates the same set of questions. As part of the recruitment process you will be required to undertake a medical assessment to ensure you are medically fit to perform the inherent role and functions of a NSW Police Officer. Copyright 2015 NSW Public Service Commission. Our employee recruitment and selection policy describes our process for attracting and selecting external job candidates. Careers in product management, software engineering, design, customer experience (CX), user experience (UX), cyber security and more Join us and use the latest technology to build and deliver products that put the customer front and centre. Visit our Careers site to find out what it means to work for us. Maintenance Supervisor. 1. your capabilities, knowledge and experience compared to the successful candidate. Role:Process Improvement Recruitment initiatives Allied health Medical Nursing and midwifery Oral health For students Workforce and employment Search for a job NSW Health currently employs more than 100,000 people across the public health system. The interview will generally involve a single interview panel consisting of two or more assessors. ensure our focus is always on the customer. customer experience to all citizens across NSW. Example: Responding to a targeted question about your capabilities. Transdev proudly operated bus services for a third of Melbourne's bus network on behalf of Public Transport Victoria from 2013 - 2022. NSW Health applicants DOCX Divisional Work Section Induction Checklist optimise business outcomes Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. Position Classification: Admin Officer Level 4. You belong in our diverse and inclusive workplace. For enquiries relating to the role please contactAdriana Spoto via Adriana.Spoto@service.nsw.gov.au. Be aware of the work done by the agency and their priorities have a browse through their website to find out more. bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. To become a teacher in NSW public schools, you should apply for the . Read the question to identify the information you need to give us, looking for key words. 4. Includes the performance development framework, the managing for performance program, and the talent review framework. Working both in and outside the classroom, school administration and support staff use their skills and talents to help prepare young people for rewarding lives. About the job: Every day is different as a Recruitment Resourcer with HNE Health. material foroperational We are a diverse team of over 4000 staff working together to provide services that help improve the lives of our 8+ million customers across NSW. Type: Government. There are currently 110 jobs With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive. Applications will be reviewed and candidates will be contacted prior to the closing date. You will be based at our Corporate Office at Waratah Campus, Newcastle, the main hub for various departments, including Human Resources, Recruitment, Finance, Procurement and Work Health & Safety. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. other activities, such as group exercises or role plays. Join the Service NSW team of talented, passionate people. Privacy Agreement - Oracle skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement. You usually have a limited time to do the task. I was provided with the best pool of candidates I could have asked for. These questions are often framed to get a personal response. describe why youre interested in working for the agency or in the NSW Public Service. Best practice employers give their managers and employees training about workplace privacy. All rights reserved. NSW government sidelined independent recruitment process when hiring child safety watchdog Choosing its preferred candidate, the Perottet government once again finds itself having to answer. How to request and access PSC information under the GIPA act. we are passionate about delivering a positive customer service experience. The recruitment process is an important part of human resource management (HRM). All rights reserved. Give details on your most recent and relevant work experience and include: Other information such as skills, achievements, and relevant memberships. Agencies may contact you to complete a reference check. listed by Please visit Microsoft to upgrade to MS Edge. They help us to learn about how you are likely to perform the job. Tell us about something you did to serve customers in that context. Information for graduates with disability, Engineering Stream assessment centre dates: 1 September - 6 September 2022, Digital Stream assessment centre dates: 6 September - 14 September 2022, Social Work assessment centre dates: 14 September - 15 September 2022, Primary Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022, Legal Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022. The Workforce Profile collection provides deeper analysis on workforce issues and characteristics. Applying for a role | NSW Dept of Planning and Environment east Adjustments for individual needs Candidates who are assessed as meeting the requirements for the role but aren't successful in their application may also be offered a place in recruitment pool for future vacancies. The typical recruitment process follows the below steps. Department of Customer Service careers | NSW Government customer service on behalf of the NSW Government and Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. Interviews will include behaviour-based questions designed to enable candidates to demonstrate how they've successfully applied the focus capabilities of the role in their previous work or studies. If you have applied for multiple streams, you may be successful in both. They each bring their individual skills, knowledge and backgrounds together to form a strong, innovative and resilient workforce with a common vision to serve the needs of the NSW Police Force and the community, now and into the future.
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