What happens if the seller has no funds to issue refund? - PayPal Community Hi i am also waiting on 40 pounds worth of refunds from paypal but they close the case and dont give me the money 4 times worth 40 pound i had two refunds for postage and the other two were goods that they couldn't send. The Cancellation Fee is to cover the credit card and PayPal fees that are not reimbursed to us when we issue a refund. Additional non-returnable items: My paypal account was charged on 11-20-20 for $408, which i did not authorize. It was by card, but I have no email from PayPal saying anything. "Case Closed," it says. by . I just fear I wont get my 2 grand back. (The Resolution Center is only accessible on a web browser, not the PayPal app.) If the seller doesn't respond, the claim will automatically close in the buyer's favor, and a full refund will be issued. Hello, English is not my first language, I found a shop that sells sewing machines when I paid the price I've noticed two odd things, 1- it was a Chinese address not European unlike the website 2- I wasn't directed to the site unlike the usual thing, there was no order or shipping info..etc and wh. "After reviewing your case, we found that the reported transactions were not unauthorized and hence couldn't be covered under PayPal Purchase Protection. How do I close my dispute or claim? - PayPal In case history it says, closed by PayPal . I want a refund. I would like PayPal to refund my $303. How do I check the status of my dispute or claim. I open a item not received dispute with papal and make a claim. As of May 12th I have still not received a refund or any signs of a refund. Q: I recently received seven fraudulent transactions on my PayPal account. If we're already reviewing your claim, you'll see . But when i ordered one for myself directly from SMARTER it arrived totally different, wrong HD size, etc, within a day i demanded a refund, they agreed, gave me the shipping label but as soon as i sent it i received another phone again, when i asked them about it thy said they rushed a replacementbut i refused and demanded they take this one back as wellit also had issues with the battery!, they again provided a label and i sent it back.. During this process Smarter called me and tried to convince me to try another phone, it was at this point that i decided to raise a paypal case and also contact my bank to know if they could get involved as the laws of returning an item even if i did not like it is 14 days., assuming the 14 day law was on my side all this would be over with fasterun fortunately it turned out to be a long story like yours.. After waiting ten days i got a call from SMARTER claiming that they will refund me only if i close the paypal case. and our The seller canceled the item after I payed, and has said the PayPal fund had been held could I make a bank transfer . if Paypal fails to do so,then you go to your cc issuer and file chargeback,you have 180 days. I cant open new dispute refund from usenet.nl I signed up for trial on usenet.nl for 14 days but the the service is an scam. On third day I received a mail from papal saying Because you have filed a claim with eBay for this transaction, this casehas been closed. It is so frustrating not having any communication. And on case details it says .."The case was closed in your favor!" But no refund, no email no nothing from Paypal. What is the issue? PayPal Reviews. Does it matter if the case is already closed? Locally owned and operated in Texas City, Galveston County, Texas. 4,200,536 reviews on ConsumerAffairs are verified. tips on managing and growing your business. I then opened a dispute with PayPal, to which the seller never replied so the case was closed in my favor. I wish I read reviews online about their business before sending them money. Hi, I have very similar problem but at this time I am seller. 1999-2023 PayPal, Inc. All rights reserved. Once a case is closed, it can't be reopened or escalated to a claim. However, it took 2 or 3 days to state this claim. Login to your PayPal account and go to the "Activity" tab. 1999-2023 PayPal, Inc. All rights reserved. Yes . Opened in 2003, The Post Newspaper wanted to provide an alternate information source for the local communities covering local news in a positive way and reporting facts to our readers. We would not just close a dispute without having a reason for closing the case. The Paypal Dispute and Claim Gotcha - The Internet Patrol Select "Issue a refund." Enter the refund amount. After I opened the case the seller said she/he will refund my money through paypal but I had to close the case on ebay first because the paypal funds are frozen until I do so. i spoke on the phone to one of paypals colleagues he was useless and rude its been two months all companys have sent an email confirming they returned the money and yet i have nothing i am taking this further as this is stealing paypal are with holding it for no reason and wont answer my questions. Making a PayPal Dispute: The Process - Wise, formerly TransferWise Paypal dispute won, got charged again 4 no reason I like the way you kept a careful paper trail. This content may be old or outdated. I have to say that I have not received the item, but the case is closed due to an unauthorized transaction. I immediately reported the transactions to PayPal. Having the same issue. Border security, tax relief and raises top list, NASA Spacewalk Sets Stage for Future Solar Power Systems, DOWN HOME WITH GALVESTON COUNTY DEMOCRATIC PARTY CHAIR, AMOCO Federal Credit Unions executive leadership team at its 85, Dickinson alum Chris Welch added more trophies, Dickinson High School livestock judging team. Roma II massage table is ideal for students to use in the classroom or on the move. paypal case closed but no refund - manarah-group.com Our staff is dedicated to provide over the top service, fresh ideas and exciting new ways to market business. Dispute Resolution & Dispute Management | PayPal US I then saw on my PayPal account transactions a refund for $1975 pending until the 14th. On August 22nd the items were received and on August 24th, the claim was closed in my favor with a full refund. I was told by a rather, rushed sounding agent that, I have wait 10 days to open a case.I pointed out that their own costumer service agents opened the case, and if that was so why did he not say as much. But four hours later, I received an automatic reply saying that they checked the transactions and everything is in order. What should I do now? Case Closed, it says. PayPal gives itself 10 to 14 days to investigate a claim like this. I phoned PayPal and a representative told me that my case was closed, but they would escalate it, and, if I wish, I could take the matter up with the local police. Paid out of my bank account, not via card. Find the transaction for the payment that you want to raise a dispute for refund and click on it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Name Address And Bank Bluebird. Its the certainty. Click on your existing case in the Resolution Center. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Choose the dispute you wish to appeal and click on 'Appeal Button.'. What was happening when the eBay disputes process was introduced was that some customers were receiving a refund from both PayPal and eBay. From reviewing your account, we have found that the activity on your account does not stand out as unusual or suspicious and no evidence was found that a third party had accessed your account to complete the transaction.. After few day's case closed with no any explain - no proof of damaged goods, item has not been returned by buyer and funds not been returned to my account. A: Wow, that was fast. paid in the states. PayPal account hacked and closed Edit: to solve this, I created a new account based on the old email of the closed one, then contacted the support. Christopher Elliotts latest book is How To Be The Worlds Smartest Traveler (National Geographic). Use the seller's email you find there to send a refund request to the merchant. That seems a little suspicious. Item Description: Vintage CPO Sterling Silver Shot Cups Set Of (4) In Case The case was closed in your favor?! Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Click the "Appeal" button next to the case you want to appeal. The seller never shipped it. I tried to call Paypal back but there lined were closed ! I called PayPal, as I was confused by this, as no refund had been put in my account . Leave the Archive. This content may be old or outdated. I still haven't received any refund from PayPal, 5 days have passed . All of this is made possible by our advertisers, who count on us to deliver their message to our readers. It is now the 16th and I haven't heard anything. If you purchased your item on eBay, you may be able to file a claim with eBay by going to theeBay Resolution Center. PayPal should have carefully investigated your claim, and if the facts are as you say, refunded the $303. Save my name, email, and website in this browser for the next time I comment. Paypal Account Hacked And Closed - efjy.ayuntamientobalboa.es You've already filed a case for this transaction. paypal case closed but no refund. Returned but no refund. Case closed from technical problems - eBay Visit the Resolution Center to view the status of your case. You are viewing the PayPal Community Archives. Re: Account hacked and closed. This is how you can do that: Log into your PayPal account. . thank you for calling PayPal ".which confused me even more.