metalplex customer service

Love this! Putting this on our patio. Customer is responsible for shipping charges when making returns and shipping/handling fees of They are planning on shipping out a replacement item. We will send the tracking number to you via email after your order has been dispatched. Beautiful piece! From $249.99 $265.99. The shop custom made this metal art to my specifications and it turned out just right for my project. Very cool and Four Elements Alternative - Metal Wall Art. Size. However, be prepared to WAIT a very long time. You can choose our standard version or add optional LED lighting. Awesome product. We work hard searching on the web, so you don't have to. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. MetalPlex is an Austin, Texas-based manufacturer of wall decor. MetalPlex | Reviews | Better Business Bureau Profile Told us they would have the missing item shipped out asap. Would definitely recommend!! Definitely recommend. There was an initial shipping delay, but an email garnered a very quick response and a more than reasonable explanation, and customer service made sure the item was then shipped immediately and also offered a significant discount on a future item. METALPLEX is a brand in the wall sculptures industry, offering a wide range of metal sculptures, metal outdoor plaques, and yard signs to its customers.metal sculptures, metal outdoor plaques, and yard signs to its customers. I received an email response that they didn't send me a tracking number earlier as they didn't have my email address. following rank: Well explain below why metal-plex.com received this verdict, but first, lets make sure you are looking at the right business (many people often mistype the query). Thanks. No installation required. - Black / 12 As a matter of policy, BBB does not endorse any product, service or business. Customer Service - MetalPlex Wonderful customer service. It is pretty much (2) metal with semi-soft material in between that makes it more thick. Truly, amazing customer service and beautiful craftsmanship. Wonderful product, got it pretty quick. Very well made. The most beautiful piece and the best customer service I have ever received. Then sell them to third parties, such as insurance companies, banks and other marketing agencies. I ordered on 9/25 from the company a mountain range of ********. Please let us know the address and name that you would like, for example: Smith 323. Light weight, well packaged and easy to mount. My experience has been exactly the same: Delays, and ZERO communication. They create a mailing label but never send the product. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. -****. Search all of MetalPlex's current and previously listed jobs and positions. US. . I used 2 heavy duty velcro command hooks to hang it on our aluminum siding and have had zero issues with it staying put through some warm weather, a wind storm and snow! 1. Wayfair | Metal Metalplex Wall Accents You'll Love in 2023 Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 30"x14": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Totally cute. However, we will work with the buyer to come to some sort of resolution. So far they have not replaced it either. Obviously a scam. 35% Off Metalplex Coupon (2 Promo Codes) February 2023 Same as everyone. Product was damaged in shipment #26919. Phone Number +39 0824 350111. Here are 8 tips for writing great reviews. When it arrived, it was broke. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. My husband and I love it! Absolutely thrilled! Does MetalPlex provide gift cards? Ever. AVOID THIS COMPANY ! Home - Metalplex We offer free shipping to the U.S.A.. | Read 41-60 Reviews out of 91 Quality of wall art is suburb. Five insightful ideas for, Lets take a look at how to tell if an online transaction is safe and, Geek Squad Scam: How It Works One resurfaced scam that has been making the rounds, With the increase in online scams, it's becoming more and more important to know how, Travel scams are rampant these days. Joe Tsuong - General Assembly UX Design Fellow - General Assembly I'm on my 5th correspondence with them & they will not give me a way to return. eligible for a full refund or store credit. Here is why you should get it now: Awesome, right? When we got it two of the corners were damaged because the product was not packaged well. I wish I had read the reviews before ordering. As a member of MetalPlex, you can enjoy even greater discounts. Thank you for clarifying which side is the back side & for the extra gift of the name plate! The customer service was outstanding.. very good communication. It's so thin that any minuscule pressure can cause a dis-figuration of the surface of the art piece. Thanks. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Ordered the house sign as an anniversary gift for my daughter and son-in-law. We also ensure all reviews are published without moderation. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. Name Address Sign turned out just as I had desired! It was tried and tested by our team. Highly recommend. I dont understand how these people are even still in business. What more can you ask for? My sister LOVES her gift! I love the way the four elements look on a floating wall in my living room and I'm thrilled they were on sale. The customer will be automatically refunded through the original payment method. Prompt communications and shipping. We also have the salmon. For quick and easy access to the information you may be looking for, we've listed helpful answers and tips under each of the topics below. Thank you, Wendy, Limited Edition Glacier National Park Bear - Metal Wall Art. I wish it was a little thicker to protect it a little more, but it looks nice on the wall. I ended up using small brads instead, which worked perfectly. BBB Business Profiles generally cover a three-year reporting period. I am updating my bathroom and believe me, I will be back to order a few more things from you. I ordered as a gift.. we think it is beautiful! After not receiving the product or a tracking number I contacted the company via email asking for an update. Perfect! Our algorithm used powerful factors that analyzed in-depth the company's website, in this case metal-plex.com. Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. Instantly impressed and even more so when my item arrived. Perfect for my entertainment space. FULL RANGE OF ELECTRICAL & MOBILE PRODUCTS. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 3 Piece Geometric Mountains Wall Dcor Set. Like the brushed silver. Claim your profile to access Trustpilots free business tools and connect with customers. Highly recommend!! Here are 8 tips for writing great reviews. The simple design is what made me fall in love with this! Frank Fopiano, It's a beautiful piece but it definitely isn't metal - it's plastic. I am going on three weeks since I ordered my product and still no delivery. Love this slate grey color. Got the medium size for over my desk at work and love it!!! You will not have to return the misspelled item. Refunds will be charged back to the original form of payment used It shipped in a fairly timely manner during COVID. Just send us a message in the form below with any questions you may have. My husband accentuated it by framing it in to match our house siding and trim. This monogram address plaque is a great housewarming gift, wedding gift, newly wed gift or just a great way to make your house even more of a home! In order to cover their delay mistake. Product is very poor quality. How would you rate it? Order this for my new apartment and love the bigger size. Got this today and put it up in just a few min. When you contact them they say it should go out "this week" but doesn't. METALPLEX Mountain Range Reflection - Metal Wall Art - amazon.com Looks great! Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. I can say that this company responded quickly to my MANY inquiries about non-delivery. Thanks MetalPlex! Beautiful. It took a very long time to receive our E,. I can't get a hold of anyone and I'm very disappointed with the fact I spent $173 on something that's broken. As soon as my husband puts it up I will send a picture. Very nice quality and they even sent me a name card! Its much lighter in weight than expected which is a good thing. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. Throughout the years, we have established a reputation of integrity with our high quality . I wish I would have looked at reviews beforehand. It offers you effective protection from viruses and zero-day threats, a lightweight, clean, and easy-to-use app, and a 30-day money-back guarantee. They keep sending the same auto answer every week. Instead of making the address I ordered they sent my home address instead. Matt was great with getting my questions answered. Anyone can write a Trustpilot review. I love it! Stay away from these people. I will say that Im totally pleased with it. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Item will need bending back to get flat. Ordered 3 pieces from them. Ever. Other newsletters like the information of Coupon and hot items will also be sent to you by email. Quality is terrific. packing it came in was very secure too for a big piece. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. Thank you!!! You can exchange and deduct the points collected by purchasing. This is the medium size. The first one arrived with a small cut in it. Email Address. The paint will need touch ups as well. New Customer? The buyer is responsible for return shipping fees and a full refund will be issued. In between the twometal cut-outs,weuse wireless LED strip lighting. Moving into a new place and wanted this mountain range for over my loves seat. I would definitely recommend this company for personalized signs. When it arrived, it was broke. Make an appointment with a courier in advance to pack the goods and return them back together. Very nice. MetalPlex If we bought this at a craft fair for $10 it would be ok but for $50 no way. Looks great on wall. We do accept returns in the first 30 days after your purchase. I have purchased numerous pieces from this artist and love them all. I tried emailing and calling, no response to my email and their phone line is just a message machine. Personalized metal address sign! A few days later I received an email from a "********" and was told I would receive a tracking number. [40% Off] Metalplex Promo Codes & Coupons | Exclusive Discounts 2023 I was thinking that this was going to be a heavier metal but its even better. I was upset when it arrived, it was bent from shipping. Metalplex - Crunchbase Company Profile & Funding If you are looking for a different size or color please don't hesitate to contact us. We try to accommodate all requests and enjoy creating custom orders. Items arrived 14 days after their original "delivery date" and one of the items was missing. Feel also free to type the names of suspicious businesses in the comments section below. Remember that this bank or credit card company may also need some time to process and mail refunds. Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. We just built a log home. They create a mailing label but never send the product. Well, add one more victim to Metalplex's deceiving advertising! We love it in our bedroom! The website says "no hassle" returns. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. Thanks for the great product. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. I'm on my 5th correspondence with them & they will not give me a way to return. Read Customer Service Reviews of metal-plex.com - Trustpilot will go good with the other grey in my room. Took a while to ship, but it is a busy time. Arrived just as expected, perhaps better :) and very speedy shipping. It looks like a wall decal it's so thin! They then provided me with a *** tracking number that only stated that "Label Created". The Scam Detector VLDTR is not a vanity tool. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the technology used for the website, and domain name authority. Moving into a new place and i am so excited to get this up! This was absolutely perfect and communication was great! Our metal piece was wrapped in bubble wrap only and put in a box (not tightly - it could move around in shipping). Customer service was a pain in the a** to deal with, would not issue a return or refund. Metalplex | Quality Kichen Equipments in Kingdom of Bahrain GitHub community articles Repositories; Topics . As a result, chances are you are already familiar with it, so you can continue to use it safely. It automatically blocks 100x more harmful websites than competitors and 10x more malicious downloads than any other security tool. We have received it and we will be replying to you as soon as we can. Well, add one more victim to Metalplex's deceiving advertising! I will add a photo as soon as she is able to send. Practically everyone uses a cell phone. I love the mix up of photos from the park. Just give me my money back. Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Was worried about the size but it is perfect for over the couch. It was totally protected by the packaging. My husband and I are having a cabin built and have had numerous pieces made by them. Should you require information or help, please contact us by email or by phone and we will be happy to assist you. I would definitely purchase from him again and am so happy with the quality of this piece! Thank you! Their website states that orders will be shipped within 5-7 business days of receipt. You can choose our standard version or we also have a drop down menu above that allows you to add optional LED lighting. The buyers use your personal data to change your rates, send spam emails and targeted ads, and, for telemarketing calls. ', I was shopping for house numbers for weeks when I stumbled across these. Your email address will not be published. Wish I had read the reviews before I ordered. I was very pleased with my first four orders over the last 2 1/2 years. I will say that Im totally pleased with it. It took me a while to actually order it, but they were always quick to respond and help when I asked. Color Black. MetalPlex will post the discounts and Discount Code information on its social media site. Metaplex GitHub Light weight, easy to put up & the perfect size. Very nice product well made!! MetalPlex Coupons March 2023 - USA TODAY Coupons Customer service was awesome and took care of the order until we were happy. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I had to spend about 20 minutes in my workshop doing this myself. The website says "no hassle" returns. MetalPlex will reply you with a draft design for your approval and price estimation and details of how to complete the custom order purchase once the company receives the details of your custom order request. We area wall decor manufacturer based in Austin, Texas. Shasta. But when I contacted customer support they responded quickly and reassured me it was on its was. Thanks! This monogram address plaque is a great housewarming gift, wedding gift, or just a great way to make your house even more of a home! Verification can help ensure real people write reviews about real companies. Can't do that - they are thin aluminum sheets with some sort of plastic/fiberboard in the middle. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. BBB Business Profiles may not be reproduced for sales or promotional purposes. The paint will need touch ups as well. It's so beautiful! MetalPlex is recruiting more members to join them. However, the moon tips arrived with metal spurs that I had to remove but it was easy. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. Gorgeous craftsmanship! Love MetalPlex Customer Service too!! Size ensures visibility on our home! I ordered a wall hanging from MetalPlex on 2.3.2022 and my **** account was charged $190.25 on 2.4.2022. Lovely work! After testing several fraud prevention products online, we could certainly say the winner isSurfshark. Are you just about to make a purchase online? Have you connected with these folks? So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. They look great! Great quality. 2023 Trustpilot, Inc. All rights reserved. The craftsmanship is perfect and very detailed and it is also lightweight. Lightweight polymey. See Terms of Use. We do send orders to PO Boxes via USPS shipping services. Our Scam Detector VLDTR tool's great thing is that the rankings can't be rigged since they are not based exclusively on reviews that people write on specialty websites. metal-plex.com Reviews | Read Customer Service Reviews of metal-plex Love the mountain range piece!! I ended up having to file a dispute with my credit card company. I love these and they were so easy to hang. Ive been a steel fabricator for 40 years and what we received looks like crap. We are a wall decor manufacturer based in Austin, Texas. On the second piece - no issues and were happy we gave them a second chance. I will definitely purchase from Metalplex again. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. Absolute work of art! City of Industry, California, United States. Takes many weeks to ship with no customer service help when requested. Complimentary ground shipping within 1 to 7 business days, In-store collection available within 1 to 7 business days, Next-day and Express delivery options also available, Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items, See the delivery FAQs for details on shipping methods, costs and delivery times. Share The quality is great and I love the sign. Call again, takes 5 calls over 2 days to get in touch with someone. Best regards, - The MetalPlex Team Next day on Feb. 17th - I received an E-mail stating that the label was created for shipment. Village+Post-Sutabai dist-Purulia, west bengal - 723121, India. Love the black/shadow look in my computer area. I have not opened as a gift for nephew fam and new house..will send when up Big or small, we will work with you every step of the way to bring your idea to life. When we look into sites of any kind, we search for data that reveals key information about the organization's professionalism - e.g., way of selling, authenticity, poor/great customer service, etc. Second one arrived in perfect condition! The colors are so much more vibrant and beautiful in person. We had them make a custom sign for us and they went above and beyond to make sure we got exactly what we were after and the quality was great! Exactly as pictured. Love this art in my husbands Real Estate office. Incognis results were verified by our team and are trustworthy. There are tons of scam websites out there. Thanks again! We use express shipping which typically takes 2-3 days once shipped. Ill never buy from them again! See BBB rating, reviews, complaints, & more. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. thank you! It looks beautiful above my coat rack. I love it! He loves it. Claim your profile to access Trustpilots free business tools and connect with customers. Please share your experience, as well. If you want your private data deleted from the Internet, you should contact Incogni. I love the look of the product, but the packaging and handling was not very good at all. Packed well. I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. Be the first to know about our best deals! Love the look! Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. The communication about the process and shipping was excellent. I am over the moon with the style, material and design of this sign! Absolutely LOVE the Mt. Great gift!! Exactly what we needed and wanted. We did order a surprise box and it looked like a truck ran over it during the shipping process. Exactly what we wanted. On 9/3/22 I paid for a large white metal bull. Customers can definitely save lots of money with the help of Usa.coupert.com! It is also an important way to save money. Find the registry entry at metal-plex.com and then join them to be a member. What you get is essentially a safe service that flushes your personal information from the Internet and enforces existing data privacy laws. Joining their email list is another way to stay up to date on the newest Metalplex . we hung it up right away thank you. This is the 16 size, with the initial P and 2 house numbers (for those that may not be able to see the picture). Metal plex was great, and accommodated our request and as you can see, it looks great! I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. Items arrived 14 days after their original "delivery date" and one of the items was missing. Metalplex Kitchen Factory is a family-owned and operated custom Stainless Steel Fabrication business located in Bahrain for over 5 years. Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. Highly recommend this company! The best Metalplex coupon code for February 2023 can be found here. Kicking myself nowwww!! Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. Would definitely buy from this company again. Common. For more information on Metalplex coupons, you may also get in touch with Customer Service via the Metalplex website. Nice work! Spend a few minutes and remove all the burrs/sharp edges from the piece before sending it to the customer. Looks and works great, easy to hang, very happy , thanks again. If you are reaching out because you placed an order, but your tracking information is not updating, please note that USPS & *** tracking system is lagging behind and that your order is moving but the tracking may not be updating yet. We warranty all craftsmanship on our products for 90 days from the date that you receive the product. Dont hesitate to order from this company. Company (Metalplex) does not deliver. You need to use the electronic gift card within two years otherwise it will expire. Told us they would have the missing item shipped out asap. Customer service was fantastic!!!!! They havent shipped the missing item yet. Well made, shipped fast and packaged very well. I will be cancelling this order right now with my credit card company. This item is beautiful. SiriusXM Help & Contact Support Center

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metalplex customer service