British Gas have an APP called BG Live ( but is seems to have become defunct since the pilot) . I thought it may be of interest over here at OpenEnergyMonitoy.org: Following quite a bit of pestering and waiting I eventually managed to persuade British Gas to swap out my archaic Electricity and Gas meters for the latest 'Phase 3' Smart Meters. There is no flashing LED (I assume because it is running on a battery not connected to any electricity power supply and therefore an LED would over time drain its battery). All the best, Smart Meter UK - Build an app / device handler for api? Submitting a meter read before the Energy Price Guarantee starts on . There is a US maker of a CAD which does allow local access but they have not made any effort to get UK approval. USB Kaifa Dutch Smart Meter DSMR P1 FTDI ft232r USB TTL: Amazon.co.uk: https://rainforestautomation.com/rfa-z114-eagle-200-utility/, Not all energy providers offer CAD devices, Almost no CAD makers sell direct to home owners, only one sells direct - Hildebrand, Historically, energy providers have been unhelpful in allowing you to link your own CAD, None, zero, CAD devices available in the UK provide local data access, they, And of course each brand of CAD will have its own unique API, Cloud maker server API to your app running in Smartthings cloud, Your app to Smartthings client app on your phone. They may be able to do this in future. About - smartcity.taipei The supplier can do some things remotely but if that doesn't work then an engineer visit will be required. I can understand the user experience of people pairing zigby devices to the meter might be a support pain as well as a security one, so I could see the companies not wanting to go down this path. So, as I see it, none of this will happen and this is costing us 12billion?! Several British Gas customers have experienced issues with their smart meters. re-activate BG smart meters. Assemble the power supply 1. To further increase security British Gas also change the keys, used to encrypt smart meter traffic, every few months. Final point. Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. Still Ill be able to take meter readings off the IHD saves going out in the cold ha ha. If youre concerned, check your latest statement, or in your energy companys app if you have it, to see whether your readings are marked as smart. British Gas documentation on the new IHD refers to the WIFI connection so I dont see why they should block it but Ill find out in a few weeks, I havent tried to run your app yet but Ive been trying to login to their API via Curl and all I can get back is 403 Forbidden. Some people have complained about the impact of smart meters on their health, in particular those suffering from electromagnetic sensitivity or electromagnetic hypersensitivity. I can see the requirement for privacy, however given the generally increasing interest in monitoring and "empowering" the consumer, what do you think is the possibility of adding an inherently secure - probably implying short-range optical or inductive - interface that would enable the consumer to extract at least some of the data? I have just posted a third instalmentblog post about my further troubles here:http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/, Open-source tools for energy monitoring and analysis. Agreeing for your smart meter to send more regular meter readings should help the accuracy of your bills. Save my name, email, and website in this browser for the next time I comment. Yes, this is precisely whats needed. Customers slam British Gas over smart meters appearing to show they're Set an energy budget and yoursmart energy monitor will let you know if youre on track helping you to change habits and lower bills. If your meter is in a small cupboard or another confined space, a technician might struggle to install your smart meter. I wasnt watching too closely but the engineer scans the barcode on the meter and the ihd, then sends the off, about 5 minutes later they pair, Thanks, Ill keep you posted but Ive got to wait 3 weeks for an engineer now. Even when the engineer was at my house, the pairing was triggered remotely via his handheld device. Has anyone had any success yet? This should solve the problem for the majority of smart meters that have stopped working. My only thought is trying to decompile the Android app or something. Submitted by simonn194 (not verified) on Thu, 12/02/2015 - 15:07. We also share information about how you use our site with partners, who use it with other data to show you relevant ads on other sites, and to check ad performance. They wont stop your solar panels working and generating electricity and youll be able to tell your energy supplier exactly how many kilowatt hours (kWh) of electricity youre sending to the grid. Do you still think the comms hub will be locked up in this way? At least I know I am not the only person to eperience the Gas meter registration failure.. BG sent a second engineerto tried again, dongle into and out of his smartpad, deregistered, re-registered, tried a new Gas G370 meter he had with him but just the same problem so the put the origial item back in, then they tried again and again and then finally . I cant get the Glitch app to work - Im not sure what to put in the token variable - Does your python script pull from the API or SmartThings. We use cookies to improve our website, follow up on incomplete orders, and show you relevant ads. Smart meters send meter readings to your energy supplier automatically. For anyone in the UK with solar panels, this is reason #2 for not jumping to get a smart meter. So a more likely target could be British Gas servers where all the usage data is stored, either to sell it to criminals or the like. This should work with a fair number of energy providers. If they want to encourage us to use less energy then they need to work with others in the technology industry to make it happen. What is a vend code and pin code for my Pipit In-Home Display (IHD If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: First, find the reset button on the back of the monitor. If you had a faulty old meter, or did not submit meter readings and got estimated bills, you might find that your payments change. If your gas and electricity is included in your rent and your landlord receives the bills, its their decision on whether to get smart meters installed. So you shouldn't need to take smart meter readings. Youre not alone. I'm very interested in hearing how you got yours sorted! Smart Meters - Smart Energy Monitors - British Gas It is deliberately designed so as not to be accessible by standard Zigbee systems like Smartthings. Out of interest, which facts in this post are erroneous relating to the security of the Trilliants hub? Note: Apparently in some countries e.g. The hub, smart meters and IHD are all managed remotely and if any meter tampering is detected the meters can be switched off remotely. We worked with Smart Energy GB, the smart meter consumer-information campaign, and spoke to energy firms to compile these tips. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. British Gas Smart Meter Upgrade: What to Expect - Selectra What did they do different ? If your not using smartthings or just want to disable this check its the IF at the top of the app.post function that checks it. I had similar issues issues with that as well - the data package has to be { identity : USERNAME , password : PASSWORD}, I too am using openHAB. 100119879. The other thing to consider is that in the current climate small value targets are no longer so high in the agenda. EnergySmart Monitor User Instructions - geo (Green Energy Options) My smart meter stopped working after my energy firm stopped trading, My bills are inaccurate with my smart meter, My smart meter wont work with my solar panels, what to do if you energy company stops trading, what to do if you think your electric or gas meter is faulty, take your complaint to the energy ombudsman, What to expect from a smart meter installation, Smart meter problems and how to solve them, Everything you need to know about the government's energy support, 900,000 more households can receive their 400 energy discount, Energy price cap falls but your bills are set to rise, Heat pump grant scheme comes under fire for low take-up, 1.9m energy prepayment vouchers are yet to be claimed, Energy supplier not getting readings from your smart meter? Leaving me for a while with one Smart (Electricity) Meter and one Dumb (Gas) Meter, (this was not an issue for the supply of either utility but just grated against my OCD / geeky / impatient nature). Many thanks for your blog, I had my BG Smart electric meter fitted yesterday, due to a cock up on the admin front they did not do the gas at the same time. So . There are rules that companies must follow if they want to go through this process. Find out what to do if you energy company stops trading. I do not have one. Once youve got smart meters, youll still be free to switch to a new energy supplier, but not all suppliers support smart meters just yet. Set budgets to help you stay in control or keep an eye on your spending in real time - just put your smart energy monitor where you can see it. Monitoring energy usage Press MENU and select DAY to view energy usage for the day. If youd like to join in, please sign in or register. CADs will only be permitted read-only access to data held in smart metering equipment. Homes with first-generation meters are gradually being connected to the smart meter wireless network so they work more like second-generation meters. It may take up to an hour for your IHD to show gas usage. The data I want is probably available at the Trio II so I just need to find the port and try to work out how to get the data. I guess there is a remote pairing option and its part of the GB Companion Spec, but I would love to know if anyone has actually got a 3rd party device to pair. You can do it on our online form until 14th October. How To Reset Your British Gas Smart Meter Monitor BMU What I really do not understand is the likes ofhttp://stopsmartmeters.org.uk/claiming that utility companies (and the Government) are going to start using smart meters to spy on us and, even more extreme, that smart meters are frying our brains with radio waves. everyone has a right to their own opinion! The second-generation meters that are currently being installed dont rely on mobile phone networks - they have their own separate secure network. A new hub is being developed that should account for these issues and is expected to be available for installations in 2023. We often link to other websites, but we can't be responsible for their content. More information about the G370 can be found here:http://www.landisgyr.co.uk/product/g370-zigbee-smart-ultrasonic-gas-meter/. Hi All, I had the exact same system installed - Electric fitted August 2013, Gas December 2013. A small number of meters are still waiting to be connected. Im wondering who you talked too, but you were fed some erroneous information about how the security works on the Trilliants Comms Hub and the SEP standard The monitor started showing Network Error 7 as soon as the installer left. The displays work best when close to the smart meter. Check the instructions your smart meter installer gave you if youre not sure. Many months have now passed and BG have has to revert my meters back to standardmeters (same physical meters just in 'dumb' mode)as they can't get the Trilliant hub working. Seeing how the energy suppliers (such as British Gas) are eager to offer this capability to their customer, you can expect Over-The-Air firmware upgrades in a few years that will enable this functionality! https://bestmonitorunder.com is a Participant in the Amazon Services LLC Associates Program, An Affiliate Advertising Program Designed to Provide Means For Sites To Earn Advertising Fees By Advertising & Linking to Amazon.com. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Connecting to your smart meter Whenever your IHD is switched on, the screen will show the words Connecting to smart meterWhich may take around five minutes. Its a shame that this cant be integrated into my existing home automation system as I would like to get accurate details on electricity and gas usage as well as what I output back to the grid from my solar cells. However I am not so enamored with the responsiveness of the screen and its menus. I have not hear of iMeasure (I will have a quick Google in a minute), I use an iPhone app called Meter Readings by Graham Haley it is a very good app, nice and clean, easy to use, no adverts, import/export facility and supports multiple types of meter. Another feature the meter does have is a flashing LED which pulses a 1000 times for every kWh (or once for every Wh). DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. If you think your supplier has moved you to prepayment unfairly, you are within your rights to make a complaint. If your smart meter has stopped working (for example, if you switched energy supplier and it can't connect to your new provider) this can affect your in-home display too. Feel free to use me as a case in point! As An Amazon Associate, We Earn Affiliate Commissions From Qualifying Purchases. It should still show your gas and electricity use in real time, but the tariff information (and therefore what it thinks your energy is costing) may not be up to date. Its easy to upgrade to our smart Pay As You Go meters. It would be both legal and technically possible for a CAD to provide local data access. If you switch again in future, your meter should also keep its smart functions. If your energy firm is bought by another company, you often become the customer of the acquiring firm too. If you have a first-generation British Gas smart meter (SMETS1), it may lose its network connection if you switch to a different supplier. Indeed it would be good if BG could put a system in place where additional trusted MAC(s) could be added to the HAN controller. Its zigbee not Bluetooth, and can only be paired from the provider end, Does that mean the meter end has to connect to the TRIO ? However all we really want is access to the data, and that doesn't have to come by zigby. Around 7% of smart meters in homes are working in traditional mode, according to government data in November 2022. Has anyone else had a bad (or good) experiences with British Gases Smart Meters? If there's any doubt that your home might not have coverage, make sure you get a pre-installation visit from your energy company to confirm whether a smart meter will work at your property. Bring it within 15 metres of the smart meter (with no walls between). And like you it seemed to take ages after the Electricity meter install for them to sort out the Gas. Hi John, More information about the P450 can be found on the Landis Website :http://www.landisgyr.co.uk/product/landisgyr-p450-ecometer/, A user guide from British Gas can also be found here:http://www.britishgas.co.uk/content/dam/british-gas/documents/ph3-QuickUserGuide_printversion.pdf. Page 5 4 easy steps to install 3. It would be interesting to write (old school pen and paper style) to British Gas enclosing and quoting this section of the document to see what their response may be I may just do it. In this post I show how any customer of Octopus Energy with a smart meter can see their energy data and do a bunch of stuff like. Just checked my WIFI its perfect, cloud connection and GEO App connects OK no problems there It's too far from your smart meter. Submitted by Scrappy Steve (not verified) on Fri, 02/01/2015 - 14:51. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. Following the above post, I subsequently wrote a second post about my experience after Smart Meter installation and my mission to get energy usage stats out of my smart meters: http://www.smartofthehome.com/2013/09/british-gas-smart-meters-part-2/. So, Can you also send commands to your Smart Meter through that API? Interesting post Nice to see the point of view from a commodity consumer! Your energy supplier must give you seven days notice before it switches your smart meter to prepayment mode. For example :- The Glitch app. Required fields are marked *. Devices connected locally to the HAN to allow consumers to access their smart metering data are referred to generically as CADs [Consumer Access Devices]. Amazon, Amazon Logo, & The Amazon supply Logo Are Trademarks Of Amazon.com, Inc. Or Its Affiliates. I am a BG electric and gas customer with the same smart meters listed in this article. If your IHD is asking for a PIN code it could be that the device is having connection issues. . For the most up-to date usage data, wed recommend setting your meters to send us a reading every half an hour (reach out to theSupport Teamif youd like us to update your reading schedule) and checking out theusage graphson youronline accountor OVO app (download forAndroidoriOS). If your smart meter cannot be connected to the wireless network, your new provider may be willing to replace your existing smart meter with a more up-to-date one. Making the most of your smart energy monitor. Hi The displays work best when close to the smart meter. I dont mind discussing some of it with you (privately through emails maybe), but as im sure you understand, I cant tell you much more about our product that isnt publicly available or standardized Submitted by rogerhoward (not verified) on Thu, 20/11/2014 - 18:12. . Apologiesthis is a bit late but are you still looking for trialists? To disable the Wi-Fi connection for your black IHD3. https://rainforestautomation.com/rfa-z114-eagle-200-utility/, Therefore currently in the UK if you do manage to get a CAD the flow of data is -. Within close proximity of the electricity meter, hold down the "OK button" until the smart meter display turns off and then on again. Editor, Marcus Herbert. I do understand this is relatively new technology and there are security/privacy issues to protect but it does seem that, for the time being, there is no interest from the energy companies or government to give the consumers access to their own data. I am starting a new blog on my quest to find out which standard is the future of Home AutomationZigbee or Z-wave (or neither). Design wise the P450 is a quite pleasing shape and size, black with curved corners. This should have happened automatically and, once connected, your meters smart functions should be restored. Our performance against target can be broken down as follows: 1. Your in-home display should start working fully again at this time too. Will my smart meter stop working if I switch energy supplier? Published: 15:47 EST, 17 August 2021 . Hi 2019 and still not able to access the data. The Ideal Height and Distance for Your Computer Monitor, 12+ Best Monitor With Built In Speaker updated 2022, 14 Ways to Turn Your Tablet Into a Second Monitor. I dont know what pressure UK Government is going to put on the Energy Providers to adhere to these guidelines and open up their Smart Meter HANs, but I suspect it will be some time yet while they drag their heals (and/or figure out how they are going to implement it). We'll be in touch as soon as possible. To be fair to British Gas I think their initial reluctance to install Smart Meters was partly caused by a temporary stall [1] to the UK Smart Meter roll-out programme imposed partly by the Government changing their mind on the specifications for Smart Meters (or possibly British Gas, in an effort to be ahead of the game, had started rolling out Smart Meters too early [2] before the specifications had been fully finalised by UK Government?). Can anyone provide me with re-pairing instructions? Your email address will not be published. Paul; Yes I would also be very interested in your trial, for the same reasons. Sadly there are a number of problems here. Indeed, I totally agree and concluded this post noting that the security concerns may (and should) take precedence over open data. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. Press and hold the reset button for about 10 seconds. Interested but not yet an OVO member? Re: British Gas Smart Meters - Part 1. Your new supplier will be able to let you know. I have the standard BG Smart Meter setup as well as my PV meter. Thanks for the comment. http://www.in-home-displays.co.uk/smarthub.html. I have recently had solar PV installed (not with BG) but I have to *manually* provide BG a meter reading every quarter. Can I also ask how you figured out all these API endpoints? That's why we follow the Smart Meter Installation Schedule (SMIS) which has been approved by OFGEM. British gas smart meter pairing pin The communications hub will be required to support the linking of . Still work in progress but couldnt have got this fair without your work. Need help to reset smart monitor help please - Facebook To date it does not yet show the tariff, or show up on my on line account. If not, ask your supplier for instructions. I did not realise .gov had published a new document. And my WIFI is via a TP-LINK box running as a WIFI extender through two consumer units to BT router, ds_Communications_Hub.pdf (trilliantinc.com), Which seems to confirm what you said but also says the TRILLANT Hub supports multiple IHD s which may be useful, The bit about Commissioned by Hand Held terminal means I probably do need an engineer. BTW what are you using as your REST API client? Having said that the current setup is by no means unbreakable so we will have to see how long it lasts. The monitor was saying there wasnt a gas meter connected. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. WIFI connected easy peasey but as expected it wouldnt communicate with my meters. Information for one fuel only, even when you have a smart meter for both gas and electricity. On the back on the unit is a badge saying "Zigbee Certified Product" again giving me hope that Zigbee is becoming more mainstream. Check whether your smart meter and in-home display will work fully with them. For help with changing to or from prepayment, read our guide toprepayment meters. Since writing the article above over a year ago I am still waiting patiently for British Gas to 'open their smart meters'. I don't know if the government should put more pressure on British Gas to allow consumers access to their own data. OVO member but not got a smart meter yet? First, find the reset button on the back of the monitor. So I managed to pick up a new one on E-baysupplied by a different energy company. Can I ask if this is still working for you? Weve worked across the energy industry and with the Royal National Institute of Blind People (RNIB)to develop an accessible in-home display for customers who are blind or partially sighted.To find out more about the accessible in-home display and check if we are able to offer you one, please chat to one of our agentshere. Another government document [Smart meter data access and privacy] states: There was also support for the use of consumer access devices connected to the Home Area Network (HAN), to enable consumers to access their consumption data in a more bespoke manner. British Gas explains how a smart meter installation works - Mail Online As you say an export to CSV facility would be great. today? Hi there! Can you only run one IHD at a time ? In fact my FIT payment will be receivedby cheque (how last century?). I had British Gas smart meters installed a few years ago. had chat session to BG, this time they hadnt clue what I was talking about But eventually agreed to send an Engineer to fit a new TRIO smart meter Which is where I started 2 weeks ago !!! It's easy to upgrade to our smart Pay As You Go meters. I can get electricityand gasusage in kwh for the previous day from it, but otherwise it's just bar charts. If you're eligible, we'll contact you directly, so you don't need to worry about applying for this new support. As it happens, since writing this article I think BG are soon going to offer customers the option of either an physical IHD (In Home Display) or a virtual IHD iPhone app to view energy usage: I am also astounded that BG do not support the Feed In circuit capability. Solving smart meter issues | Octopus Energy They help by making you more aware of the energy youre using around your home. Basically only permitting the Electricity Meter, Gas Meter and In Home Display. Also since the smartofthehome website with the original post on this thread seems to be offline, here's the link to the second blog post on archive.org: https://web.archive.org/web/20131005030852/http://www.smartofthehome.com Hi - I'm interested in the trial you mentioned. Second-generation smart meters should not lose their smart functions when you switch. The IHD can apparently also be used by British Gas to send me messages (there is a little Mail Envelope Icon) but as of yet I have not seen any messaged other than the initial "Welcome to Smart Metering" message. This means we'll always: Give you a high quality of service throughout the installation. If thats the case, your smart meters will work like traditional ones until your new supplier can support them and you may need to provide manual meter readings. I think we need to put more pressure on British gas (and co) to open these so called smart meters up! See this helpful one-minute video from Smart Energy GB How smart meters work or visit their website to read theirfrequently asked questions. So why notget a quote Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. If youre planning to switch, check with your new supplier if this will happen to your meters. If your meter is partly concealed in a case outside, your energy company might not be able to replace it yet. First-generation meters use mobile phone networks so may have trouble sending readings to your supplier automatically. A limit in the number of devices being based on Mac addresses, how security keys are handled. Once you have smart meters, youll find it easier to control the amount of energy you use by setting energy budgets which will help you lower your bills. The P450 IHD, which appears to have been re-skinned with British Gas branding communicates with both the Electricity and Gas Meters and displays current Energy usage for both fuels as well as historic usage. I was fortunate to be able to speak to one of the engineers in British Gass smart meter team and he explained some of the security restrictions to me: In absence of being able to collect stats via Zigbee, British Gas are apparently trialling a Virtual IHD, a smartphone app which will display energy usage echoing those on the ecoMeter. Depending on which company you've switched to, and when you switch, first generation meters may lose their smart functionality. British Gas Smart Meters - Part 2 - DataPoint If your meters are outside or far away from the display, ask your energy supplier for advice. This article describes how you can use the meters pulse to calculate energy usage. However, consumer groups were concerned that this form of access would be used only by technology-literate consumers. Linking devices to the HAN will be accomplished by 'pairing' them to the relevant communications hub. This can be monthly, daily or half-hourly. Weve heard from members with solar panels who have been refused a smart meter, and from others who have had a smart meter installed that doesn't work with their solar panels. However if your home is in the remaining 0.75% you may not be able to have a smart meter that connects to the full network. Thanks again for the comment. The Pipit home screen will show an Estimated Bill cost for each supply. More about your appointment. I have exactly the same problem with the smart meter that ovo supplied for me.
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